RoadHawk Reviews 

352
TrustScore 1 out of 5

1.1

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Rated 1 out of 5 stars

DC3 fitted by Volvo in Sep 2022. Found last year that the software updates have removed all features ie settings, volume, GPS link. Still records but no options to reset using a memory card on my PC.... See more

Rated 1 out of 5 stars

Lots of emails to customer service, lots of suggestions until I eventually just gave up. It never worked for more than a few minutes and would stop for no reason, often switching on when it should ha... See more

Rated 1 out of 5 stars

Customer service is none existent. Sent several emails and given a logging number saying they will get in touch. Still waiting. Great product but makes you wonder if warranty is worth anything as they... See more

Rated 1 out of 5 stars

I bought one to use on motorbike, fit and forget. I thought it was working but it missed whole chunks of video or would start as i turned engine off! Yes it really did, lots of videos of car parks... See more

Company replied

Company details

  1. Car Accessories Store

Information provided by various external sources

Designed in the UK for commercial and domestic vehicles, RoadHawk manufacture a wide range of high-quality dash cams that capture HD video, audio, GPS and G-Force information. The RoadHawk HD-2 dash cam uses a HDR sensor to give superior low light performance and records in Super HD quality not seen in other HD dash cams. This camera uses Electronic Image Stabilisation to ensure high performance no matter the road conditions.


Contact info

1.1

Bad

TrustScore 1 out of 5

352 reviews

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1.1

All reviews

(352)

1 review in the last 12 months

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Rated 1 out of 5 stars

crappy camera

when I first got the camera, the charging lights were faulty. The charging light would go off after a few seconds so I didnt know whether the camera was charging. I sent back to roadhawk who said it was fine and it must be my fault!
This camera is a piece of garbage and could never recommend it or the poor customer service.

October 23, 2017
Unprompted review
Rated 2 out of 5 stars

I purchased a roadhawk hd vision

I purchased a roadhawk hd vision, to be honest I'm not impressed, I had it mounted in the front for about 4 days, then I replaced it with another top brand dash cam.
The wifi I thought would be a good idea, But it takes agaes sometimes to connect, restarting the app because it will not connect 1st time all the time, sometimes it has taken me 5 mins just to get a connection to my Samsung s7.
The next problem I have with it, is a deal breaker for me.
I think the prob lies with a engine start push button, when I press it, it turns off the camara, not all of the time depending if I press the start engine button straight away from when I turn on the ignition.
So I drive some were, turn the engine off, and then restart the engine, it will turn off the camara. It could be the car takes all the juice out of the electric circuit when it starts, but my new one does not suffer with this, because that has a battery built in.
So my advise is, buy something Ells if you have a honda civic mrk 8
The video it takes is good. I still use this cam, But as a rear camara only.

October 16, 2017
Unprompted review
Rated 4 out of 5 stars

Hassle free on-line order

I made a straight forward on-line order of a spare component. Order filled and delivered promptly. I thought component and postage expensive especially as I suspect component was made in China.

October 16, 2017
Unprompted review
Rated 2 out of 5 stars

I am extremely disappointed that you …

I am extremely disappointed that you have entered into a deal with Volvo where you are the preferred accessory for a dash cam and you have not made sure they are fitting the correct equipment for the correct car.
I purchased a New V40 Countryman with an electric front screen and they did not fit a booster.
After a few months I realised after having to view a near miss I realised the GPS was not working correctly.
I have now purchased the booster Volvo have fitted it free of charge but you have a serious Duty of Care to ensure they know they have to fit a booster,
You have let me down, Volvo and yourselves. Very poor

October 11, 2017
Unprompted review
Rated 4 out of 5 stars

It's a good camera

It's a good camera, a little tricky to set up the WiFi to your phone, it takes a couple of attempts to pair. The picture is good and smooth but still not crystal clear, the number plates can be smudged alot of the time on play back like on most other dashcams. Iv had one a few months at the time of writing this but just purchased one for my father for his birthday. Both cams are the VISION cams.

October 6, 2017
Unprompted review
Rated 5 out of 5 stars

Excellent products

Excellent products. Cleared me in two no fault accidents, one of which the other party lied about how it happened (by the way that's a criminal offense). Very clear pictires and data.

October 4, 2017
Unprompted review
Rated 5 out of 5 stars

I recommend you to anyone.

First class service - I couldn’t have asked for more, excellent products through my letterbox within a couple of days of my order. I will buy more from your company.

October 3, 2017
Unprompted review
Rated 5 out of 5 stars

Great customer service

I had to call the company as I had forgotten to order an accessory and did not want to pay postage on something of little value. Imogen held my high value parcel, literally stopping it going out of the door, whilst I phoned through the remainder of the order, this was then added and I got all the bits in one postage-free parcel. Excellent customer service!

September 29, 2017
Unprompted review

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