Roadlok Official Reviews 

536
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for being incredibly easy to install, lightweight, and exceptionally well-built, saving space without requiring heavy chains. Consumers consistently note that the security kit provides great peace of mind, fits smoothly onto their motorcycles, and operates reliably during daily use. Some reviewers were not happy with certain technical components, mentioning frustrating issues such as receiving short bolts or experiencing locks that seized over time despite regular maintenance. People also noted occasional challenges regarding delivery inquiries, finding spare parts, or navigating a slow installation process.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising it as a brilliant security kit that... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the product is easy to... See more

Quality

People report positive experiences with quality, highlighting that the items are incredibly well made,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that the package arrived... See more

Service

Users describe positive interactions with service, highlighting great communication and swift replacements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent product, it was recommended to me last year by a fellow BMW rider, but my bike didn’t have a radial mounted caliper!. Forward a year and my new R1300GS now has the ROADLOK fitted, quick and... See more

Company replied

Rated 5 out of 5 stars

Straightforward fitting to my motorcycle. Takes a few goes to get used to using it but then becomes second nature. Just remember to leave a bit of leeway to allow room to move back and forth until the... See more

Rated 5 out of 5 stars

I received my disc lock as a suggested gift and the lock has easily met my expectations. It was easy to install and is very well built. I like the fact that it is permanently installed and you only ne... See more

Company replied

Rated 5 out of 5 stars

A superb product that makes “carrying” a lock so easy; just need the key and pin barrel so it’s weight and space saving. Even more importantly it’s easy to fit and use and I can’t topple off my bik... See more

Company replied


Company details

  1. Locksmith
  2. also in
  3. Motorcycle Equipment and Accessories Store

Written by the company

ROADLOK – The #1 in permanent motorcycle security (ART4-certified) Roadlok has been a leading name in premium motorcycle security for over 20 years. Our patented, permanently mounted immobilizer locks the motorcycle directly via the braking system, preventing it from being ridden away — a much safer and more effective solution than traditional chains, cable locks, or easily bypassed alarm systems. Our technology has been tested and proven on hundreds of motorcycles: from cruisers and touring bikes to sport and adventure models. This makes Roadlok one of the most versatile and reliable security solutions on the market. ✔ ART4-certified


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

536 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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4.5

All reviews

(536)

51 reviews in the last 12 months

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Rated 3 out of 5 stars

Suzuki M1800R

The lock works perfectly as intended after installation. however, for installation, the supplied bolts could have been a little longer. lock is mounted on a Suzuki M1800R.

December 14, 2021
Rated 4 out of 5 stars

Excellent product and customer support.

Pros:
Excellent communication
Excellent order status update
Excellent after sales service and CC support

Cons:
Logistics partner (NL post) very bad. Didnt manage to deliver parcel on promised time. Awful tracking platform with non updated info

December 8, 2021
Rated 5 out of 5 stars

The customer service of Roadlok is very…

The customer service of Roadlok is very proffesional. They where able to provide me with the perfect Roadlok golden límited Edition for my BMW R1250RS in a very short time. I'm very happy with the effectiveness of the Roadlok and the easy it is to use and carry. I could not be more happy with the attention that I received from Roadlok. Thanks again.

October 29, 2021
Rated 5 out of 5 stars

Good replacement for a disk lock.

I have ordered online on the Roadlok site. Ordering was fast and allowed to ensure correct configuration for the bike. Package arrived in 1 week, parts were well packed. Instructions were a little bit complicated, but if you have some minimal technical skills you will understand what needs to be done. They provide enough parts in the pack to fit any bike. The unit looks good on the bike and is eliminating the need to carry a heavy disk lock with you all the time so less space loss on the topcase and less noise while riding.

October 13, 2021
Rated 5 out of 5 stars

Roadlok

I use, since February, a ROADLOK XRA Japansport (Right side - 108mm) on my Triumph motorcycle. The operation is excellent. Small problems appeared resolved through direct and excellent cooperation of ROADLOK. The lock is very useful, safe and beautiful in appearance. I highly recommend it

June 3, 2021

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