Roadlok Official Reviews 

536
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for being incredibly easy to install, lightweight, and exceptionally well-built, saving space without requiring heavy chains. Consumers consistently note that the security kit provides great peace of mind, fits smoothly onto their motorcycles, and operates reliably during daily use. Some reviewers were not happy with certain technical components, mentioning frustrating issues such as receiving short bolts or experiencing locks that seized over time despite regular maintenance. People also noted occasional challenges regarding delivery inquiries, finding spare parts, or navigating a slow installation process.

What people talk about most

Product

Customers had positive experiences with the product, frequently praising it as a brilliant security kit that... See more

User experience

Reviewers highlight positive aspects of user experience, frequently noting that the product is easy to... See more

Quality

People report positive experiences with quality, highlighting that the items are incredibly well made,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with some reviewers noting that the package arrived... See more

Service

Users describe positive interactions with service, highlighting great communication and swift replacements... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent product, it was recommended to me last year by a fellow BMW rider, but my bike didn’t have a radial mounted caliper!. Forward a year and my new R1300GS now has the ROADLOK fitted, quick and... See more

Company replied

Rated 5 out of 5 stars

Straightforward fitting to my motorcycle. Takes a few goes to get used to using it but then becomes second nature. Just remember to leave a bit of leeway to allow room to move back and forth until the... See more

Rated 5 out of 5 stars

I received my disc lock as a suggested gift and the lock has easily met my expectations. It was easy to install and is very well built. I like the fact that it is permanently installed and you only ne... See more

Company replied

Rated 5 out of 5 stars

A superb product that makes “carrying” a lock so easy; just need the key and pin barrel so it’s weight and space saving. Even more importantly it’s easy to fit and use and I can’t topple off my bik... See more

Company replied


Company details

  1. Locksmith
  2. also in
  3. Motorcycle Equipment and Accessories Store

Written by the company

ROADLOK – The #1 in permanent motorcycle security (ART4-certified) Roadlok has been a leading name in premium motorcycle security for over 20 years. Our patented, permanently mounted immobilizer locks the motorcycle directly via the braking system, preventing it from being ridden away — a much safer and more effective solution than traditional chains, cable locks, or easily bypassed alarm systems. Our technology has been tested and proven on hundreds of motorcycles: from cruisers and touring bikes to sport and adventure models. This makes Roadlok one of the most versatile and reliable security solutions on the market. ✔ ART4-certified


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

536 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 83% of negative reviews

Typically replies within 48 hours

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4.5

All reviews

(536)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

It is as discripted

It is as discripted. Mounting very easy, getting used to lock in the proper way and taking of the pin is inproving with experience. Very happy with the lock!

May 24, 2021
Rated 5 out of 5 stars

All positive

Quick and friendly answers in the chat.
Product quick and fine delivered.
Product is high quality and does what it promises. (I did not test it on breakability of course)
Cosmetically very nice on the bike. (black bolts and spacers would be a nice future feature)

May 10, 2021
Rated 5 out of 5 stars

Very good customer service

Very good customer service! Even after I ordered and received a lock for my BMW Scrambler and I found out my bike has axial brake calipers which does not fit the Roadlok they where understanding. If you have a bike with radial brake calipers I congratulate you. Buy the lock!

April 15, 2021
Rated 4 out of 5 stars

Great service

Service is great, contacted roadlok.eu to discuss a fitting issue on my bike. They replied within 12 hours and several options were proposed to solve the issue or refund the product. In short 5 stars for the service. But due to the fitting issues and nescesary modifications the overal rating is 4 stars. So far i'm happy with the product and it works great and as advertised.

March 28, 2021
Rated 5 out of 5 stars

Roadlok, Customer Service and Graphite !

Owner of a Ducati monster I had to buy a Roadlok in 2019 - mostly because the space of the ducati trunk is close to non-existent ;) - and I had the pleasure of using it for a year without any trouble, it's small when in your pocket, convenient to use and without any risk for your motorcycle's wheel if you ever forget it...

Then I lost my keys and I took some time to order a new set. When they arrived they didn't work, the cylinder might have been gripping due to the time (5 month) it was not used, some oily residue and/or the dirt of the road... Whatever I used, it did not manage to make the lock work again. I contacted Taco from the customer services of the EU website and he suggested I should always use graphite for the lock. Both for regular lubrification and in this particular situation.

Almost as soon as i used it, it worked. The key was working while everything else I tried before failed to do anything. It was sill a bit hard to make it turn and I was a bit scared to use it on a daily basis but it did work.
While I was letting the customer service know about that progress, they told me, before I could even share my fears, that they would send a new cylinder with a new set of keys... So much relief for me.

My conclusion is that this company have both a great product and a great customer service, and I definitively recommend Roadlok for everyday use. Five stars, no less for them... And remember to always use graphite for the lubrification !

March 9, 2021
Unprompted review
Rated 4 out of 5 stars

Works great

Works great! Happy with it.
Just installing it took some more time. Needed to find out the correct spacers. The recommended size was just a bit to long.

March 6, 2021

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