Had a problem with a reverse camera fitted to my old Land Rover 90. The guys diagnosed the problem, got a unit in which didn't fit the existing aperture (camera too small). Overcame the problem with... See more
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About Road Radio Ltd
Written by the company
Road Radio Ltd are one of the largest retailers and wholesalers of In-Car Entertainment in the country. With over 51 years experience!
We offer a professional installation service at our stores throughout the South of England (Open Monday to Saturday). Both stores have easy parking and are located minutes from restaurants and large shopping malls. So, if you need your car protected with the latest alarm system or a super-accurate navigation DVD multi-media system, give us a ring!
Contact info
5 Ifield Road , RH11 7AP, Crawley, United Kingdom
- 01293 533941
- sales@roadradio.com
- roadradio.com
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Amazingly fast turnaround for the part…
Amazingly fast turnaround for the part that I’d ordered. Managed to get it fitted the same day. Would definitely use again!
Very quick and efficient service
So helpful from start to finish
So helpful from start to finish. Found the product my daughter wanted for her Xmas gift, delivered it and arranged install. Totally stress free, Thank you
Superb customer service and prices.
I can't speak highly enough of the service I received from this company. I required a new head unit for my car and after some research I came across the Kenwood one I wanted online at Road Radio at a great price with free next day delivery. The item was dispatched promptly and was well packaged for tracked delivery by APC.
I ended up ordering a Kenwood subwoofer a few days later as Road Radio were once again competitive on price. During the ordering process, the payment didn't appear to go through and I processed it again... but it had. I was called within an hour by Andy to say he assumed I'd made an error and he was cancelling one of the orders and refunding my extra payment. Truly first class service and I would highly recommend this company to anyone looking for ICE as they are the benchmark for online retailing.
Bought a thinkware U3000 dash cam from…
Bought a thinkware U3000 dash cam from these guys and got it fitted here. Fitted me in the next day, really happy with it showed me how to use it etc. Great service will be back thank you!!
Really fast delivery and very cheap too…
Really fast delivery and very cheap too would buy again from here 5 stars
Overall it all seems ok
Overall it all seems ok , ordered this on line so I’m waiting for it to be fitted
Quick next day delivery can phone for…
Quick next day delivery can phone for advice very helpful
Great customer service
Great customer service. The wrong cd/radio player was sent to me. After emailing Road Radio Andy apologised and arranged for the next cd/radio unit up to be sent to me and for the wrong cd/radio player to be collected. At no further cost to me. Fantastic customer service and the error was quickly resolved. Thoroughly recommend this company.
Great knowledge and service
Great knowledge and service. Koray at the Crawley branch was very thorough and made a real effort to help with the issue I dumped in his lap ;)
Thanks again 👍🏻
Phoned through to store to find helpful, competent staff.
Phoned through to store, very helpful courteous staff, item dispatched promptly & delivered quickly. Great service.
Why pay more?
Arrived quickly, well packed.
Sound’s great. Cheapest on the internet.
Very happy!
Best price out there
Great communication, great price. A pleasure to do business with
Great service and quick delivery.
Great service and quick delivery.
Thoroughly recommend
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