Road Radio Ltd Reviews 

947
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, often receiving orders the very next day. People are highly satisfied with the products, noting they are accurately described and perform well. The service is frequently highlighted as excellent, with many appreciating the helpful advice and efficient processes. Reviewers also commend the staff for their knowledge, professionalism, and friendly approach. Many people find the pricing to be very competitive, offering great value for money compared to other options. Consumers frequently express their overall satisfaction and willingness to make future purchases from the company. The company's communication and website are also praised for being clear and helpful.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Product

Users describe positive interactions with products, often highlighting their quality and functionality.... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and... See more

Price

Reviewers highlight positive aspects of price, consistently praising the great value and affordability of... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, knowledge, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had a problem with a reverse camera fitted to my old Land Rover 90. The guys diagnosed the problem, got a unit in which didn't fit the existing aperture (camera too small). Overcame the problem with... See more

Rated 5 out of 5 stars

I wanted a Single DIN car audio system and sure, I could have got one from Amazon, but Road Radio were recommended to me by the technician who is going to fit it. Easy to make a phone call (as oppos... See more

Rated 5 out of 5 stars

Had issue with my cassette player in my SL350. Went to Road Radio in Crawley. Great reception could not help enough. Alex looked at the issue, pressed some buttons and Michael Jackson sung his heart... See more

Rated 5 out of 5 stars

Excellent experience - great website, great communication and great products. Ordered and product was despatched the very next day - top service from a company that clearly knows what they are... See more


Company details

  1. Car Accessories Store

About Road Radio Ltd

Written by the company

Road Radio Ltd are one of the largest retailers and wholesalers of In-Car Entertainment in the country. With over 51 years experience!

We offer a professional installation service at our stores throughout the South of England (Open Monday to Saturday). Both stores have easy parking and are located minutes from restaurants and large shopping malls. So, if you need your car protected with the latest alarm system or a super-accurate navigation DVD multi-media system, give us a ring!


Contact info

4.9

Excellent

TrustScore 5 out of 5

947 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(947)

91 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Superb customer service and prices.

I can't speak highly enough of the service I received from this company. I required a new head unit for my car and after some research I came across the Kenwood one I wanted online at Road Radio at a great price with free next day delivery. The item was dispatched promptly and was well packaged for tracked delivery by APC.
I ended up ordering a Kenwood subwoofer a few days later as Road Radio were once again competitive on price. During the ordering process, the payment didn't appear to go through and I processed it again... but it had. I was called within an hour by Andy to say he assumed I'd made an error and he was cancelling one of the orders and refunding my extra payment. Truly first class service and I would highly recommend this company to anyone looking for ICE as they are the benchmark for online retailing.

November 29, 2024
Rated 5 out of 5 stars

Bought a thinkware U3000 dash cam from…

Bought a thinkware U3000 dash cam from these guys and got it fitted here. Fitted me in the next day, really happy with it showed me how to use it etc. Great service will be back thank you!!

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great customer service

Great customer service. The wrong cd/radio player was sent to me. After emailing Road Radio Andy apologised and arranged for the next cd/radio unit up to be sent to me and for the wrong cd/radio player to be collected. At no further cost to me. Fantastic customer service and the error was quickly resolved. Thoroughly recommend this company.

October 11, 2024

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