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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and extensive knowledge, making interactions pleasant and informative. The customer service is frequently highlighted as outstanding, with many people appreciating the personalized and supportive approach. The products, particularly the batteries, are often described as high-quality, reliable, and a significant improvement to their vehicles. The service provided is consistently excellent, with consumers noting the efficiency and ease of their overall experience, from initial inquiries to post-purchase support. Reviewers are particularly impressed with the prompt communication and the smooth setup process, often mentioning that the company goes above and beyond to ensure customer satisfaction.

What people talk about most

Product

Customers consistently note positive experiences with the product, highlighting its high quality and... See more

Customer service

Consumers find customer service to be exceptionally positive. Many reviewers highlight the knowledgeable,... See more

Service

Customers had positive experiences with service, consistently praising the helpfulness and knowledge of the... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the team for their exceptional... See more

Quality

People report positive experiences with quality. Customers consistently praise the high quality of the... See more

Based on these reviews

Rated 5 out of 5 stars

Managed to successfully change our insipid 95 ah lead acid leisure battery with a super 460 ah Roamer battery with limited hassle. Battery has made such a difference to the usability of our van- no mo... See more

Rated 5 out of 5 stars

I'm Cécile Haudebourg, founder of Vanpuravida Ltd, where we turn vans into handcrafted, off-grid dream machines. We first discovered Roamer Batteries about seven years ago when we were tackling... See more

Rated 5 out of 5 stars

I first encountered Roamer when I purchased my first VW T6.1 campervan. The conversion company used a 200Ah generation 1 battery which performed perfectly. A couple of years later I discovered Ce... See more

Rated 5 out of 5 stars

Great product with superb customer service to back it up. Seat base unit is very well constructed along with an intuitive app to monitor performance. It's now very clear why these Roamer batteries are... See more


Company details

  1. Battery Store
  2. Battery Manufacturer
  3. Battery Wholesaler

Written by the company

We are the ultimate off-grid adventure partner. Light, compact, reliable & more powerful than ever before. Imagine a battery with the power to run any domestic appliance; the capacity to see out the most extreme adventure; and the reliability to outlive the vehicle it’s installed in - all managed through a smartphone app that quite literally puts the power in your hands. Say hello to Roamer - your new LiFePO4 leisure batteries for campervans, marine vehicles, and off-grid living. We’re a battery company started by adventurers with an unquenchable thirst for off-grid living. After 10 years of van life escapades, we realised something: What we wanted in a battery didn’t exist. So we created our own. Roamer is the result of needing longer-lasting, better-performing, and best-quality batteries that gets us out there - and lets us stay out there - for longer. Get ready for less wondering and more wandering. Know your power with the all-new Roamer BMS App - the ultimate wingman for uninterrupted adventure. It’s easy to use, connects via Bluetooth, and lets you track and monitor the status of your battery from the comfort of your van, boat, or home. Real-time feedback at your fingertips.


Contact info

4.9

Excellent

TrustScore 5 out of 5

229 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent service and communication

I recently purchased a Roamer 230Ah seat base battery, which I required on a specific day for my van's electrical installation. However, the delivery date slipped due to circumstances beyond the company's control (the ship exporting the batteries was delayed). Chris, from Roamer, knew my timeline and phoned me to explain the situation. He had even tried to get my battery flown over early (which would have cost the company £200), but by then the consignment was already on the ship. As soon as the ship docked in the UK, he arranged for it to be dispatched overnight to reduce any further delay. Outstanding personal service from a company that cares about its customers. I would have no hesitation recommending their services.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

230AH Smart Battery by Roamer

Purchased a 230AH Smart Battery from Roamer for my campervan project. This isn’t a product review as I haven’t had the chance to use it as yet. There are many 5 star product reviews on the internet for this battery, I researched a lot before purchasing so I am very confident this battery will more than cover my needs. The battery does come with a 10 year warranty which gives me the confidence that the battery will be trouble free.
The service I received from Chris @ Roamer, in terms of managing the delivery and the communication around the order/delivery, was excellent. This company leads by example and as such I would not hesitate to use again. Check out Roamer for all your battery needs!

April 16, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot stress how good Roamer…

I cannot stress how good Roamer Technician's are, I spoke to Elliot today and he is absolutely amazing, I have to admit that I am not the best at explaining things but Elliot seemed to understand everything.
What a great company and outstanding quality batteries. Thank you Roamer.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

So far so good

So far so good! The battery is light years better than any verity of lead acid. We have just come back from a four day trip no ehu and we hardly dented the capacity.
It looks a quality bit of equipment and hopefully will give years of service.
Thank you to Steve and Chris at Roamer.

February 13, 2025
Rated 5 out of 5 stars

Fantastic Tech support from Elliott at…

Fantastic Tech support from Elliott at Roamer.
I have been struggling to understand the solar charging system in our camper van. Elliott figured out what was wrong following an exchange of emails and photos, everything now working properly !
Thanks !

March 18, 2025
Unprompted review
Rated 5 out of 5 stars

service experience

hi guys
💯% recommendation for roamer .
had a problem with my lithium battery all sorted now thanks to these guys , awersome as usual, ever since ive had my battery, if i wasn't sure of something ( not even battery related) they are always very helpful.
the service has always been second to none .
thanks again for all your help guys

February 28, 2025
Unprompted review
Rated 4 out of 5 stars

Very happy with the product

Very happy with the product. So much power in such a small space. Way better than our previous AGM battery set up.
Technical, phone call before and after installing the battery was appreciated. I did email a tech question after installation, but haven't seen a reply.
Would recommend this product to others

January 21, 2025
Rated 5 out of 5 stars

Very professional and trustworthy, very rare these days.

I just wanted to express my appreciation for Chris’s exceptional professionalism and kindness while handling my case. He was incredibly patient, helpful and went above and beyond to ensure everything was taken care of. Thank you for making the process so smooth. Just Awesome.

January 15, 2025
Rated 5 out of 5 stars

How all companies should be .

Great communication. Super price for a quality battery . After sales support second to none . This is the second time I have bought a battery from Roamer . The first one was sold with the motorhome . So I needed another one. I had no hesitation in returning to Roamer for my new one . If I have any questions they respond very quickly and also advise on the best course of action . I fully recommend Roamer .

January 14, 2025
Rated 5 out of 5 stars

Would highly recommend a roamer battery

Very good company to deal with.
Kept me informed throughout the purchase and delivery process.
Easy to contact and very helpful with advice and technical issues.
Good quality product.
Easy to use phone app for battery.

January 13, 2025
Rated 5 out of 5 stars

Great product

Great product. Well made and with an excellent support service both online and by phone.
Excellent communication.
Will definitely be my chosen supplier for any more batteries.

January 14, 2025

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