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Roamingo Reviews 575

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TrustScore 4.5 out of 5

4.7

Telecommunications Service Provider
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and efficiency, highlighting the positive impact it has on their travel experiences. Many people appreciate the helpfulness and politeness of the staff, noting their quick response times and detailed assistance with any questions or issues. The user experience is frequently described as seamless and easy to navigate. However, some customers also noted occasional issues with service connectivity, with a few mentioning almost no connection at all. A small portion of people were dissatisfied with the support, reporting unhelpful or even rude interactions, and some experienced difficulties controlling their data usage.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the helpful, quick, and attentive... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the support team for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the support... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the service very user-friendly,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

This company provided the best mobile coverage while I was in the UK compared with other esims I had previously used. It was seamless even in remote areas. When I have had questions about using the eS... See more

Company replied

Rated 5 out of 5 stars

I tried many eSIM companies as I travel often - the popular ones and the smaller ones, but Roamingo takes the prize. Here’s why: - lowest prices! Like lowest. - fast support - even on weeken... See more

Company replied

Rated 5 out of 5 stars

I recently tried Roamingo during a trip abroad, and I’ve got to say—it completely changed how I handle mobile data when traveling. No more swapping SIM cards or hunting for overpriced local plan... See more

Company details

  1. Telecommunications Service Provider

Written by the company

Roamingo is a different way of roaming. you keep your physical sim with you and enjoy uninterrupted internet connection with eSIM. you don't need to insert anything, eSIM is already in your phone.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

575 reviews

5-star
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1-star

Replied to 96% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast internet

Good experience

June 17, 2025
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Reply from Roamingo

Happy to hear that! Thanks for your feedback 🙌

Rated 1 out of 5 stars

Terrible !

Terrible !
Doesn’t working Greece

January 1, 2026
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Reply from Roamingo

We’re really sorry to hear you’re experiencing issues in Greece. 😔 Please don’t worry — our team will contact you as soon as possible to help resolve everything. Thank you for your patience and for letting us know!

Rated 1 out of 5 stars

Almost no connection at all!

December 20, 2025
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Reply from Roamingo

Thank you for sharing your experience with us.

We’ve checked the connection details on our side and can confirm that the package was fully used, with no unusual activity detected during usage. We also didn’t receive a message from you about this issue, but we’d be more than happy to look into it together.

We’ll reach out to you by email to review the details and make sure everything is clear. If you ever notice any connection issues, please don’t hesitate to contact our support team right away — we’re available 24/7 and always happy to help 😊

Rated 3 out of 5 stars

It disappoints you in the end.

At first I really liked your service. It's convenient and I could easily control and add gigabytes.
I didn't like it when it stopped showing me the last gigabytes used. I was finishing my trip and suddenly the service was turned off. I couldn't control the last gigabytes used. It was very bad.

December 14, 2025
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Reply from Roamingo

Hello,
We’ve received your feedback, and we’re truly sorry to hear about your disappointing experience. According to our checks, there was no communication with support regarding this issue, and we also confirmed that the internet insurance was purchased, yet the problem still occurred.

We kindly ask you to share your feedback in the chat so that we can investigate the matter in detail.

Thank you.

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