Roamingo Reviews 574

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its reliability and efficiency, highlighting the positive impact it has on their travel experiences. Many people appreciate the helpfulness and politeness of the staff, noting their quick response times and detailed assistance with any questions or issues. The user experience is frequently described as seamless and easy to navigate. However, some customers also noted occasional issues with service connectivity, with a few mentioning almost no connection at all. A small portion of people were dissatisfied with the support, reporting unhelpful or even rude interactions, and some experienced difficulties controlling their data usage.

What people talk about most

Service

Users describe positive interactions with service. Many customers praise the helpful, quick, and attentive... See more

Staff

Clients share positive opinions on staff. Customers consistently praise the support team for being helpful,... See more

Customer service

Customers consistently note positive experiences with customer service. Many reviewers highlight the support... See more

User experience

Reviewers highlight positive aspects of user experience. Many customers found the service very user-friendly,... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

This company provided the best mobile coverage while I was in the UK compared with other esims I had previously used. It was seamless even in remote areas. When I have had questions about using the eS... See more

Company replied

Rated 5 out of 5 stars

I tried many eSIM companies as I travel often - the popular ones and the smaller ones, but Roamingo takes the prize. Here’s why: - lowest prices! Like lowest. - fast support - even on weeken... See more

Company replied

Rated 5 out of 5 stars

I recently tried Roamingo during a trip abroad, and I’ve got to say—it completely changed how I handle mobile data when traveling. No more swapping SIM cards or hunting for overpriced local plan... See more


Company details

  1. Telecommunications Service Provider

Written by the company

Roamingo is a different way of roaming. you keep your physical sim with you and enjoy uninterrupted internet connection with eSIM. you don't need to insert anything, eSIM is already in your phone.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

574 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

One of the best services…

One of the best services I have used for the roaming. Recommend for Europe and Assia.

February 25, 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you so much for your kind words! We are so happy to be one of the best roaming services you have ever experienced. Our team works hard to provide seamless connectivity around the world and it is great to know that we have met your expectations. We look forward to being part of your future travels ❤️

Rated 3 out of 5 stars
Roamingo logo

Reply from Roamingo

Hi, we are very sorry for the frustration this has caused!

we’d love to fix this for you right away. Could you please reach out to us at support@roamingo.com or via our in-app chat?

We want to understand exactly what’s happening so we can make it right. We're here to help and want to ensure you have a 5-star experience with us!

Rated 5 out of 5 stars

Super easy and excellent eSIM

This company provided the best mobile coverage while I was in the UK compared with other esims I had previously used. It was seamless even in remote areas. When I have had questions about using the eSIM in other countries, the WhatsApp support has been very attentive. My new favourite eSIM!

February 15, 2026
Unprompted review
Roamingo logo

Reply from Roamingo

We truly appreciate your kind words. It's great to know that our service stood out compared to your previous experiences. We put a lot of effort into our network reach and customer support, so hearing this is very rewarding for the whole team. Safe travels on your next journey with us!🤩🤩🤩

Rated 5 out of 5 stars

Lizi was so helpful.

Lizi was so helpful.

February 25, 2026
Unprompted review
Roamingo logo

Reply from Roamingo

We appreciate your 5-star review! Lizi is a valued member of our team, and we’re glad she could assist you so effectively. Thank you for choosing us! ❤️

Rated 5 out of 5 stars

My problem was decided in a timely…

My problem was decided in a timely manner and professionally

February 24, 2026
Unprompted review
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Reply from Roamingo

Thank you for your feedback! We’re glad to hear that your issue was resolved quickly and professionally. Providing efficient solutions is a top priority for our team, and it’s rewarding to know we met your expectations. We appreciate your trust in us! ❤️

Rated 4 out of 5 stars

It was easy to use but sometimes internet did not work

It was easy to use, but sometimes internet did not work, especially in my experience in Malta - I purchased unlimited package, and was no need, because I had to search for WiFi as eSIM internet was not operating.

February 15, 2026
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Reply from Roamingo

Hello! Thank you for sharing your experience. We are truly sorry to hear that your connection in Malta wasn't reliable, especially after purchasing an unlimited package. This is certainly not the experience we want for our customers.

Connectivity issues can sometimes be related to local network settings or coverage gaps. We would love to look into this for you to see what went wrong. Could you please reach out to our support team via chat or email? We want to make this right for you!"

Rated 1 out of 5 stars

bought 7 GB and after an hour it was…

bought 7 GB and after an hour it was gone.

February 21, 2026
Roamingo logo

Reply from Roamingo

Hello! We sincerely apologize for the frustration regarding your data usage. We’ve already reached out to you via our support chat to help resolve this situation and provide assistance. Please check your messages so we can finalize the solution together. Your satisfaction is our top priority and we're waiting for your reply!

Rated 1 out of 5 stars

ძალიან ხშირად აქვს ისიმის ინსტალაცია…

ძალიან ხშირად აქვს ისიმის ინსტალაცია აქტივაციას პრობლემები, იმედია გამოასწორებთ

February 22, 2026
Unprompted review
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Reply from Roamingo

მოგესალმებით! ჩვენი მთავარი მიზანია, რომ სერვისი მაქსიმალურად მარტივი და კომფორტული იყოს თითოეული მომხმარებლისთვის.

როგორც გადავამოწმეთ, ჩვენი გუნდი უკვე დაგეხმარათ ჩატის მეშვეობით eSIM-ის წარმატებით გააქტიურებაში. გვიხარია, რომ საკითხი მოგვარდა! თუ რაიმე დამატებითი კითხვა ან პრობლემა გაქვთ, გთხოვთ, მოგვწეროთ. ჩვენი გუნდი მუდამ მზადაა მომხმარებელთა დახმარებისთვის.

Rated 5 out of 5 stars

Good service

Good service

February 22, 2026
Unprompted review
Roamingo logo

Reply from Roamingo

We really appreciate your feedback. It’s great to know you’re satisfied!

Rated 5 out of 5 stars

My problem was solved in minutes

My problem was solved in minutes! Great service: thanks to Lizi who helped me

February 21, 2026
Unprompted review
Roamingo logo

Reply from Roamingo

Thank you so much for your kind words! We’re thrilled to hear you had a great experience💖

Rated 1 out of 5 stars

Horrible service.

February 12, 2026
Roamingo logo

Reply from Roamingo

We’re sorry to hear about your experience. We’ve checked our records but couldn't find a report of any issues from your side. We take your feedback seriously and would like to investigate this further. Please contact us through our app, social media, or email so we can assist you directly. Your satisfaction is our priority!

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