ROBERT ELECTRONICS Reviews 

282
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently mention that items arrive securely packaged and operate wonderfully right out of the box. People also appreciate finding extremely competitive prices and prompt shipping times across various international destinations without hidden fees. Buyers consistently express satisfaction with helpful communication and remarkably smooth transaction processes from start to finish. Some reviewers were not happy with delivery delays that caused noticeably longer wait times than initially expected. A few other people also felt that certain hardware items required careful monitoring or testing due to being older stock or previously used.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, noting that the hard drives and components arrive... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting that items arrived promptly... See more

Price

Clients share positive opinions on price, frequently highlighting that they found the lowest and most... See more

Quality

Users describe satisfaction with quality, noting that the hard drives arrive well packaged and function... See more

Order

Consumers experience a mix of feelings regarding their order process, as some reviewers praise the quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Excellent. Bought two 14tb Seagate nas drives, already installed in a synology Nas drive. Was able to register via the seagate warranty website with the serial number. No smart errors detected. Delive... See more

Rated 5 out of 5 stars

Great experience! Found the lowest price online, and shipping from Singapore via Germany went smoothly with zero customs fees. The hard drives work perfectly. I will definitely be buying from them aga... See more

Rated 5 out of 5 stars

Cheapest, New Ryzen 7 9800X3D that I could find at the time of purchase, with a price difference of about £40. Quick dispatch and royal mail tracking number received promptly. Item arrived after... See more

Rated 5 out of 5 stars

I ordered two 24tb recertified drives and not only did they upgrade it for free to 28tb drives but when they arrived both the SMART and FARM data indicated they were practically brand new, manufactu... See more


Company details

  1. Computer Hardware Manufacturer
  2. also in
  3. Computer Accessories Store
  4. Computer and Accessories Store

Written by the company

We are dedicated to professional hard drive distributors, including new hard drives, Seagate factory re-certified hard drives, used hard drives Our team started out in Singapore and then relocated to the UK office where we have been in the online computer hard drives resale business for many years We established our US headquarters in 2025 we specialize in selling Seagate hard drives 1. Product quality assurance 2. Secure Payment - This is the safest way to transact online 3. Price advantage Our website www.robertelectronics.com www.robertelectronics.co.uk


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

282 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 40% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(282)

59 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic value, good experience!

Fast delivery, given it came from overseas, total time from order placed to receiving 2 x 16TB Exos drives was 8 days. The drives were very well packaged. I am using Unraid and unfortunately the drives were not recognised by either my regular PC or the unraid server. However as previous people have commented it just requires isolate the 3.3v on the sata. There are a number of ways to do this such as taping the pin, but I preferred to order a sata power splitter cable and remove the 3.3v wire (if you have a modular PSU you can make the change direct to one of the sata cables - google sata 3.3v removal) and it works like a charm and avoids me risking damaging any of the pins by applying tape. I'm currently 30% through a pre-clear test so will update this if any issues, but ran the SMART quick test initially and no issues found. Thoroughly recommended !

June 3, 2025
Rated 5 out of 5 stars

Excellent Company

Cannot recommend highly enough. Excellent value and the quality of the disks that arrived were above and beyond my expectations (extended SMART test performed). The packaging of the disks was very secure which ensured a safe delivery. Will be using again.

May 30, 2025
Rated 2 out of 5 stars

I am disappointed

I am disappointed. I understand the risk and reason of buying used HDD but this is a bit of a joke I think. My drive that came today has 60000 hours used on it.
The drive arrived in good time, well packaged and does work as intended.

May 26, 2025
ROBERT ELECTRONICS logo

Reply from ROBERT ELECTRONICS

Thank you for your feedback. We value every opinion and we will improve the reliability of our products. This situation is rare and we will not test every hard drive. For hard drives with a time greater than 55,000 hours, you can apply for a discount,all HDD 5-year warranty.

Kind Regards

Robert

Rated 5 out of 5 stars

Second purchase from Robert Electronics…

Second purchase from Robert Electronics and this time I got 2 x 14TB Ironwolf Pro drives that look like new sealed (USED SMART data reset 0 full tested) and come with an RMA 5 years warranty.

No issues with the drives I purchased back in January, and these drives also seem to be working well.

An excellent price and delivery was within the stated time and packaged well.

Thanks!

May 8, 2025
Rated 5 out of 5 stars

Thought was sus. Actually legit. 10/10

Thought the website was sus at first but no. Drive showed up quicker than expected and as described. New condition with no smart errors. Can’t beat the price either. Would definitely buy again.

May 10, 2025
Rated 5 out of 5 stars

Speedy delivery

Speedy delivery. Well packaged. Drives are good condition. Running multiple read & writes to the disks before they are incorporated into my server. All good so far.

April 28, 2025
Rated 5 out of 5 stars

Very happy with my 16TB drives :-)

Drives arrived in good time and well packaged. Set up on my NAS with no trouble and performing well. I expected to get hit with VAT on arrival from Singapore but it didn't happen so it make the price even better! Very happy with my purchase. :-)

April 15, 2025
Rated 5 out of 5 stars

Seagate Exos X18 16TB drives

Seagate Exos X18 16TB drives
I was a little hesitant at first due to the shipping from Singapore. But everything went well arrived in around 2 weeks, very well packed, great tracking, drives work perfectly, brand new no use time, warranty with Robert Electronics for 5 years, not used at present so cannot comment how good it is.

April 7, 2025
Rated 5 out of 5 stars

Great Service,Price and Well Packed

After a lot of searching,I found your specialised website with some great prices. I then did some research on your company (you can never be too sure) I purchased a 14Tb Exos segate drive. It came extremely well packed, with the drive sealed as new.
The drive has yet to be run up, but the Date of manufacture is 24 June 2023, so I assume these prices are reflecting that they are old new stock.... Brilliant, I have no issue with this at such a great price.
As long as it runs up ok (I have no doubt it will as still new and sealed), I will definitely use you and recommend you to my friends.

April 14, 2025
Rated 5 out of 5 stars

Good value hardware

EDIT: I initially wrote a negative review due to a lack of response from the customer service, but it appears I accidentally sent an RMA request to their international email address (.com not co.uk). While I never received a response from this address, it’s not the correct address for an RMA so have adjusted my rating.

I received 2 drives from RE in 2023 which arrived in good condition and have worked perfectly until a week or so ago. I’m currently working through their RMA process but hopefully it will be smooth sailing and soon I’ll have a replacement!

April 2, 2025
Unprompted review
ROBERT ELECTRONICS logo

Reply from ROBERT ELECTRONICS

Thank you for your order information. We have no unread emails in our inquiry email. You did not send the email through sales@robertelectronics.co.uk, or the email was not sent to our email correctly. Please resend the email, including the appearance of the hard disk, and confirm that the hard disk cannot have any dents. We can start RMA. The process is very simple and we will not ignore any RMA emails.

Rated 5 out of 5 stars

Great price and great customer service

Great price and great customer service. I had a drive fail after a few months of use and because it is an out of region drive it is not covered by Seagate. The drive had a small dent that I hadn't noticed on receipt but Robert Computer Hardware have offered to replace it at their expense.

April 2, 2025
Rated 5 out of 5 stars

Double check what you're getting

I ordered an X16 16TB Exos HDD from them and paid £47 extra to have it NEW (0 hours).

The HDD 23103 hours on FARM data (and 0 on SMART data).

The seller responded promptly and addressed my concern, which is why I'm updating my review to 5 stars.

I would order from them in the future, but make sure you're getting what you paid for.

March 24, 2025
ROBERT ELECTRONICS logo

Reply from ROBERT ELECTRONICS

Thank you for your feedback. We have refunded you the full amount. You can keep the hard drive. We guarantee that the hard drive comes from the official distributor of Seagate, but this problem still occurs. Although it is an individual phenomenon (all the previous new batches have been confirmed by customers to be brand new), we are very disappointed. We provide multiple options so that people who need hard drives in different conditions can choose them more accurately. Your negative rview make us better. We will strive to become the best and most high-quality hard drive supplier.

Rated 5 out of 5 stars

I've been a repeat customer of…

I've been a repeat customer of Robertelectronics for my hard drive needs for quite some time now, and I can confidently say they've earned my unwavering recommendation. In a market filled with potential pitfalls like hidden fees and unreliable shipping, Robertelectronics stands out as a beacon of transparency and efficiency.

October 17, 2024

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