Roberts Crossley Solicitors Reviews 485

With a very protracted sale and lots of additional questions from the buyer's solicitors felt that we were dealt with very professionally and found Katy extremely helpful throughout

Katy Hutchinson was a breath of fresh air. Always responsive and kept me in the loop throughout the process.

Katy demonstrated exceptional professionalism and expertise throughout the entire purchase process. From initial engagement through to completion, she managed every stage with efficiency, clarity and a strong attention to detail. What could have been a highly stressful transaction was handled seamlessly, with clear communication and structured guidance at every step.
Her ability to explain complex matters in a straightforward and accessible manner was particularly valuable, ensuring I felt fully informed and confident in each decision. The transaction progressed swiftly and without unnecessary delay, reflecting her strong organisational skills and proactive approach
I would have no hesitation in recommending Katy to anyone seeking a knowledgeable, reliable and highly professional property specialist

I used Robert Crossley for conveyancing 9 years ago. I am now in the process of selling again and found that they didnt do the job right! Documents which should have been checked and provided weren't, there were errors in my title deeds which Robert Crossley didnt notice and as as result I have had to take out numerous indemnity policies.

My current solicitor tried contacting Robert Crossley several times to see if they had any records to help, but received no response to emails and calls were not returned. What credible csolicitor ignores another?!

Clearly corners were cut and mistakes were made, but my solicitor advised me that Robert Crossley made so many errors and people need to know about their shoddy service.

During a conveyancing process, a mistake was made and my address was given to another company incorrectly. As a result, through no fault of mine, the company issued invoices which I didn't receive and I was charged late payment fees of £1435, which I had to pay. Mistakes happen, which I understand, but I asked the partners of Roberts Crossley for compensation and I was totally ignored.
Not acceptable professional or moral standards, especially from a legal firm.

We recently completed a chain transaction for a property in December. As with most chain property transactions, there were a couple of complexities along the way, but Robert Crossley and the team particularly Ben; consistently delivered a professional and exceptional service, as always.

We found the company online about 2019, have worked with Ben for years now, and the standard of service has always been outstanding. Communication was clear, timely, and reassuring throughout the process(s).

A great firm to work with and highly recommended.

- 'Desola

Amazing amazing amazing. Very professional and got the job done perfectly. If you are looking for a talented team that gets it done. These are your got to team. Robert Morrison worked on my sale and did a fantastic job!

Phone calls were answer promptly as was all correspondence.
Staff were polite and helpful at all times.
Price was very competitive

I recently used Roberts Crossley to sell a house and received excellent service. They are very efficient and gave me frequent clear updates on the progress of the sale. Amazingly John rang me twice as he said its much easier and quicker for him. He even set up a Zoom call while I was on holiday in India to ensure there were no delays in the exchange of contracts. Remarkably, their bill remained the same as their original quote despite this very personalised service. I highly recommend them.

Lily was excellent with our probate sale, keeping us updated and managing everything very efficiently. We would definitely use RCS again.

My second time using Roberts Crossley, and once again I’ve had a great experience with this company. As before, ROBERT MORRISON was very helpful and provided excellent, efficient service, which contributed to a seamless house purchase. He kept me well informed throughout the entire process. I was also able to monitor the progress of my transaction online at any time via their portal, which was very convenient. Overall, a very positive experience — highly recommended.

Overall we can’t fault the service. Very quick correspondence from Ben Thomas who was always happy to give advice and guidance. Would recommend to family and friends

Third time of using Roberts Crossley. None of the transactions have been straightforward but Will Mellor handled everything brilliantly. I was sceptical of using an online solicitor at first but cannot recommend highly enough.Thanks Will

We dealt with John Roberts and throughout he was professional, contactable and provided a clear and efficient service. John and the portal made it easy to deal.
I’ve used this company now multiple times and have referred countless friends due to the ease and efficient service offered.

John was a delight to deal with throughout and supported us getting our purchase over the line prior to Xmas.

Thanks again John!

We found Robert very helpful, if we had any problems he always answered the phone and it never felt like too much trouble . The whole process was efficient and I could not have asked for better service . Will definitely recommend to other people.

Had a great experience. Roberts Crossley got everything done to a great standard and were very efficient. Their communication was excellent keeping us up to date with the process, advising us on our next steps and answering any questions we had. They were very quick to respond to emails and we had a great experience with them overall.

My friend introduced Jonathan Davey from Roberts Crossley Solicitor when we decided to sell our house in August. The whole selling process is rollercoaster experience! When we settled one problem, another one pop up! Every time Jonathan gave proper and timely professional advice! As our previous solicitor bypassed many issues, it took Jonathan much more time and effort to deal with them! When we had full of doubts and worries, his patient and persistence help a lot! Though the exchange time is out of our expectation, it eventually completed last week! We will definitely recommend to our family and friends!

I cannot recommend and praise Ben Thomas at Robert Crossley enough. Ben went above and beyond to make my sale/purchase happen. Without him and his expertise and determination I wouldn’t be in my new home today. Thank you so much Ben

Really good experience with Robert Crossley Solicitors. Ben was always attentive and readily contactable making for smooth hassle free dealings for all my house purchase legal dealings.
Highly recommended.
Many thanks