Rob Hayes Watches Reviews 137

TrustScore 3 out of 5

3.1

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Rated 5 out of 5 stars

I bought the Berkeley Black/Black 38 about three years ago, still works excellent. My watch would look completely new, if it wasn’t for a small scratch i just got. I’ve heard other people having... See more

Company replied

Rated 1 out of 5 stars

The super saphir thing unbreakable glass has a scratch in 3 day, the mechanism wasn't working ang the specialist a saw told me this kind of mechanism hadn't been seen in years because nobody was using... See more

Company replied

Rated 5 out of 5 stars

The delivered watch did not match with my order. My selection was to include in built date window while the delivered one is plain without day sign. Also I selected option to pay 5 $ for gift wrap,... See more

Company replied

Rated 1 out of 5 stars

I’ve been trying to contact the customer service so many times and they are not giving any replies back. I’ve ordered a watch as a gift for my partner for his graduation and also paid extra for expres... See more

Company replied

Company details

  1. Watch Store

Information provided by various external sources

A Swedish watchmaker with Swiss craftsmanship. Discover our watches for him and her. Free international shipping and 2-5 days delivery! Top rated customer care. Free returns. Safe payments.


Contact info

3.1

Average

TrustScore 3 out of 5

137 reviews

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Rated 1 out of 5 stars

The product did not match the pictures…

The product did not match the pictures at all.

December 21, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hey Oliver,

Thank you for your review. I'm sorry to hear about your experience and would love to see how we could help you out. Please email us at info@robhayes.co and I'll make sure to take care of you.
/Nathalie

Rated 4 out of 5 stars

Looks good + Nice quality

The watch looks very good and excellent quality + it was delivered to my home fast and it comes in a nice box. I defenitely recommend a Rob Hayes watch.

December 21, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hello Robin,

Thanks for your awesome review. I'm delighted to hear that you are enjoying your watch and like the quality of it.
/Nathalie

Rated 3 out of 5 stars

Little expensive

December 15, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hello Björn,

Thank you sincerely for your review. I'm sorry to hear that you thought your purchase was a little bit expensive, but I hope that you were overall happy with your watch. If not, email us at info@robhayes.co and I'll make sure to help you out.
/Nathalie

Rated 5 out of 5 stars

Wonderful watch

Wonderful watch have a good look

December 14, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hi Anish,

Thank you for your review. Keep enjoying your beautiful watch. :)
/Nathalie

Rated 5 out of 5 stars

Absolute awesome and stylish watches!I…

Absolute awesome and stylish watches!I love them :)

December 14, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hey Daniel,

Thanks for your great review. I'm super happy that you like your watch. Enjoy!
/Nathalie

Rated 5 out of 5 stars

Good customer service

There was an issue with the first shipping of the watch and it was stolen. I have emailed the company and they have sent me a new watch right away. I was a little fustrated because there was no direct phone number but everything was figured out through email and it was one of the best customer service!

November 24, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hello Sarah,

Thank you for your review. I'm glad that we resolved this matter fairly quickly. Let me know if I can help you out with anything else. Enjoy your watch! :)
/Nathalie

Rated 5 out of 5 stars

Satisfied with the delivery

I received the "Rose Gold/White Yosemite" about two months ago. The watch was sent with its solid wooden box. What an experience to unbox it! I am positively surprised about the quality, not to mention the quick delivery.

Definitely recommend it. 5/5

November 23, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hi Furkan,

Thanks for the great review.

I'm delighted to hear that you enjoyed your automatic Yosemite watch. I hope you'll enjoy it for many years to come!
/Nathalie

Rated 5 out of 5 stars

Berkeley 38 Black/Black

I got my Rob Hayes Berkeley 38 Black/Black about 8 months ago and it has hardly left my wrist. I got the both the plaster and cognac leather straps and both look beautiful with the black face. The watch face still looks brand new out of the box even with how much I wear it. I have had several experiences with their customer service representatives regarding questions and they have gone above and beyond each and every time. I have recommended them to multiple friends and I am preparing to purchase another watch as a gift for my girlfriend. 11/10 would recommend!

November 12, 2019
Unprompted review
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Reply from Rob Hayes Watches

Dear Samson,

Thanks for your great review, and thanks for being a repeat customer with us. Your opinion is deeply valuable for us and we always aspire to exceed your expectations. Please let me know if you need any help and/or guidance in the future and I'll help you out again.
/Nathalie

Rated 4 out of 5 stars

Received

colie received a little long but what a beautiful watch.

November 12, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hey Glenn,

Thanks for the review. I'm sorry to hear that you haven't received your order yet. I know myself how frustrating it can feel to wait for an order to arrive.

Nonetheless, please check your email as I have now emailed you with more information regarding the tracking of your order. It will most likely arrive tomorrow. :)

Please let me know if I can help you out with anything else or if you encounter any difficulties with receiving the shipment.
/Nathalie

Edit:
Thanks for adjusting your review. I'm glad that you finally received the watch, even though it was a little bit delayed. Enjoy Glenn! :)
/Nathalie

Rated 5 out of 5 stars

love it

First time i buy a watch online and can honestly say that I'm positively surprised about how fast the watch arrived to me and exceeded my hopes. It was love at first sight, the unboxing of the watch was a pleasure and it genuinely felt like a super premium watch.

November 12, 2019
Unprompted review
Rob Hayes Watches logo

Reply from Rob Hayes Watches

Hey Andy,

Thanks for the review. I'm super happy that we could exceed your expectations! I hope you'll continue to enjoy the watch for a long time. :)
/Nathalie

Rated 5 out of 5 stars

Gifts

I have bought three watches from this website, one Berkeley 26, one Berkeley 33, and one Yosemite-all of them as gifts. Honestly, I highly recommend these watches as 🎁 It’s appreciated, it’s a good quality watch for a great price, and the gift wrapping is amazing!!!!

November 10, 2019
Unprompted review
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Reply from Rob Hayes Watches

Dear Zara,

Thank you for your wonderful review. We really do appreciate it.

I'm glad we could create magical gifts for you, and more importantly, that the recipients liked them. I hope they will for many years to come.
/Nathalie

Rated 5 out of 5 stars

A good quality watch for a good price!

Delivery 5/5
Design 5/5
Quality 5/5 (So far no problems!)
Price 5/5

I bought a YOSEMITE 40 for my dad and The Berkeley 38 for my brother and I. We are super satisfied with what we got!

November 7, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hi Sulle,

Thank you for the great review. I'm super excited that you're satisfied with the "family package" that you ordered. Please let me know if I can assist you guys with anything in the future.
/Nathalie

Rated 5 out of 5 stars

I love it

I love the material, the way it fits, and the durability I was hit by a have block of wood on the watch wrist band(stainless steel one) and on the (real, i checked it no mineral real saphire) spahire glass not even a scratsh!

November 7, 2019
Unprompted review
Rob Hayes Watches logo

Reply from Rob Hayes Watches

Hey Tobias,

Thank you for the review. We're so happy that you're satisfied with your purchase. Also, we're glad that our investments into superior quality sapphire crystals are worth it. Keep enjoying your watch!
/Nathalie

Rated 5 out of 5 stars

A watch that exceeds your expectation

First time i buy a watch online and can honestly say that I'm positively surprised about how fast the watch arrived to me and exceeded my hopes. It was love at first sight, the unboxing of the watch was a pleasure and it genuinely felt like a super premium watch . I saw that I received exactly what I had ordered and it looked exactly as in the pictures online. If the watch's function meets my expectations as the look and feel of it has I will probably order one for my father on his 50th.

November 7, 2019
Unprompted review
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Reply from Rob Hayes Watches

Dear Husse,

Thanks for your wonderful review. We're glad that we could meet and exceed your expectations. You're welcome back to us for your father's 50th birthday. :)
/Nathalie

Rated 2 out of 5 stars

The delivery still didnt come and I'm…

The delivery still didnt come and I'm kind of worried, I cant contact the shipping company and I have no idea where my parcel went.

November 5, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hello Malek,

Thank you for your review.

I sincerely apologize for the delay of your shipment. I can see that the shipping carrier tried to deliver the shipment to you the 3rd of November without success. The shipment is now waiting for you in your local post office.

I have sent more information to your email. Have a great rest of the week! :)
/Nathalie

Rated 5 out of 5 stars

I absolutely love the watch and even…

I absolutely love the watch and even with international shipping, it arrived fairly fast.

November 4, 2019
Unprompted review
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Reply from Rob Hayes Watches

Hey Danny,

Thank you for your awesome review. We deeply appreciate it! :)
/Nathalie

Rated 5 out of 5 stars

This is a very good and safe website to…

This is a very good and safe website to buy watches on. They’re watches are very good quality and look spectacular! Highly recommend!!

November 4, 2019
Unprompted review
Rob Hayes Watches logo

Reply from Rob Hayes Watches

Dear Owen,

Thank you sincerely for your review. We deeply appreciate it! I hope you'll enjoy your watch for many years to come.
/Nathalie

Rated 5 out of 5 stars

Wonderfull

Looks great and works perfectly!

November 4, 2019
Unprompted review
Rob Hayes Watches logo

Reply from Rob Hayes Watches

Hey,

Thank you for your review. I'm very glad you're enjoying your watch. :)
/Nathalie

Rated 5 out of 5 stars

Very good watch

Very good watch! 🥰

September 19, 2019
Unprompted review
Rob Hayes Watches logo

Reply from Rob Hayes Watches

Dear Laura,

Thank you for the awesome review. 😍
/Nathalie

Rated 5 out of 5 stars

I really like my watch and it works…

I really like my watch and it works well. Can’t really understand how the quality of the watch can be this high compared to the price and design of the watch!

September 19, 2019
Unprompted review
Rob Hayes Watches logo

Reply from Rob Hayes Watches

Hi Aria,

Thank you for the great review. We always aspire to create the highest quality watches, and we're super excited that you're enjoying it.
/Nathalie

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