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Rated 5 out of 5 stars

Pleasant staff helpful & knowledgeable a person centred approach by all staff make it a very pleasant experience. The lady who served me & from whom I bought a pair of shoes had a great sense of hum... See more

Rated 5 out of 5 stars

Robinson’s is a wonderful world of warmth and colour. Whether you purchase an item or not the staff are always friendly and charming , doing their best to help without pushing the customer to buy. Sh... See more

Rated 5 out of 5 stars

Excellent range of ladies clothing and accessories. Good range of sizes and styles to suit all ages and figures. Sales staff are just wonderful- helpful, not pushy, good advice regarding items to w... See more

Company replied

Rated 5 out of 5 stars

I absolutely love this shop - it is always so well stocked with a wide variety of lovely things. Everything is such good quality that you are spoiled for choice, whether you are looking for clothes, s... See more

Company details

  1. Department Store

Written by the company

Your independent department store. Robinson's offers outstanding customer service and a handpicked selection of brands across all departments.


Contact info

4.8

Excellent

TrustScore 5 out of 5

358 reviews

5-star
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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly greeting as you enter shop

Friendly greeting as you enter shop. Helpful service. Staff went out of their way to help me. Very pleased with my trainers and slippers which I got in the sale.

March 1, 2023
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Reply from ROBINSON'S

Thank you for reviewing and see you again soon!

Rated 5 out of 5 stars

Excellent range of ladies clothing and…

Excellent range of ladies clothing and accessories. Good range of sizes and styles to suit all ages and figures.
Sales staff are just wonderful- helpful, not pushy, good advice regarding items to work together and complement.
Love their social media content too.

February 22, 2023
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Reply from ROBINSON'S

Thank you Michelle, see you again soon!

Rated 5 out of 5 stars

Well what can i say….what an amazing…

Well what can i say….what an amazing shop! The style and variety is fabulous! Its like mt second home! ❤️ the Staff are so friendly and delightful, always happy to help if you’re haven’t visited this lovely shop its a must! 😊

February 1, 2023
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Reply from ROBINSON'S

Thank you for this lovely review! See you soon x

Rated 5 out of 5 stars

Lovely local retail experience

A great selection of gifts and womenswear that is beautifully presented. The staff are very attentive but not overbearing. Robinsons is a lovely local retail experience.

January 28, 2023
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Reply from ROBINSON'S

Lovely to read this, thank you

Rated 5 out of 5 stars

Delighted!!

Absolutely delighted with my latest purchase from this fab shop. Dress is gorgeous….and such good value for money. Wonderful friendly and helpful service, as always…thank you xx

February 4, 2023
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Reply from ROBINSON'S

Thank you!

Rated 5 out of 5 stars

Always love shopping with you

Always love shopping with you! Feels like being helped by a friend and great choice of stock.

January 27, 2023
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Reply from ROBINSON'S

Amazing, thank you Liz

Rated 5 out of 5 stars

Lovely boutique

Lovely boutique, friendly staff with quality clothing.

January 12, 2023
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Reply from ROBINSON'S

Thank you very much

Rated 5 out of 5 stars

Friendly shop

Staff are all very friendly and helpful and make it a fun experience

January 2, 2023
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Reply from ROBINSON'S

Fantastic! Thank you

Rated 5 out of 5 stars

Shop local

Helpful ,patient staff ,with a smile and a laugh

December 29, 2022
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Reply from ROBINSON'S

Thank you! This is lovely to hear

Rated 5 out of 5 stars

My ‘go to’ shop!

I always have a great experience in Robinson’s. The staff are always helpful and friendly. They’re happy to leave you to browse or help you pick items if you’re after something specific. Often they’ve selected something for me that I wouldn’t have even picked off the rail but when I’ve tried it on it was perfect for me. We’re so lucky to have such a great shop like this in Alnwick - it’s definitely my ‘go to’ shop. Their website is really good too, well worth a browse.

December 30, 2022
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Reply from ROBINSON'S

Thank you for your lovely review Joanne x

Rated 5 out of 5 stars

My order

The items I wanted were sent and arrived well wrapped, I was pleased with the service

November 30, 2022
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Reply from ROBINSON'S

Thank you very much!

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