Pleasant staff helpful & knowledgeable a person centred approach by all staff make it a very pleasant experience. The lady who served me & from whom I bought a pair of shoes had a great sense of hum... See more
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Robinson’s is a wonderful world of warmth and colour. Whether you purchase an item or not the staff are always friendly and charming , doing their best to help without pushing the customer to buy. Sh... See more
Excellent range of ladies clothing and accessories. Good range of sizes and styles to suit all ages and figures. Sales staff are just wonderful- helpful, not pushy, good advice regarding items to w... See more
Company replied
I absolutely love this shop - it is always so well stocked with a wide variety of lovely things. Everything is such good quality that you are spoiled for choice, whether you are looking for clothes, s... See more
Company details
Written by the company
Your independent department store. Robinson's offers outstanding customer service and a handpicked selection of brands across all departments.
Contact info
45 Bondgate Within, NE661SX, Alnwick, United Kingdom
- 01665 602282
- info@robinsonsalnwick.co.uk
- robinsonsalnwick.co.uk
4.7
Excellent
357 reviews
Hasn’t replied to negative reviews
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Always fabulous service and choice in…
Always fabulous service and choice in this shop. A pleasure to go in.
March 29, 2023
A little gem in Alnwick
Staff are always welcoming and as attentive as you want them to be. Rebecca was really helpful getting different clothes and sizes and suggesting styling.
Always a pleasure to shop there.
Thanks
March 28, 2023
Amazing shop
Amazing shop, amazing staff, amazing clothes footwear, household items it’s just a gem of a shop that when you visit you always buy something the staff are so helpful and friendly and if you are unsure about what would look good on you they fetch lots of items for you to try they really do go the extra mile for you
March 25, 2023
The customer service from the staff in…
The customer service from the staff in Robinson’s is one of the best I have ever experienced. Every time I go in I am welcomed with a smile and offer of help if I need it. The staff must be chosen for their sunny personalities. The clothes are set out in colours, which I love, and in a good range of sizes. Great sneakers, scarves and jewellery too. I would recommend anyone come here and they will leave with something they love (even if they didn’t intend to buy anything 😂).
February 26, 2023
Love this shop
Love this shop. The staff are so lovely, so helpful and trustworthy for giving fashion advice.
March 13, 2023
Reply from ROBINSON'S
Thank you for your kind review!
Online order
Online order - I asked a question about the item and got an answer very promptly which was great! Popped to the shop and there was my order all ready and waiting! Perfect!
February 25, 2023
Reply from ROBINSON'S
Amazing, thank you!
Reply from ROBINSON'S
Thank you Cath!
Reply from ROBINSON'S
Great to hear, thank you!
Such pleasant and helpful assistants in…
Such pleasant and helpful assistants in the shop and a lot of beautiful quality items and variety to choose from.
February 24, 2023
Reply from ROBINSON'S
Thank you for your lovely review
Lovely friendly helpful staff
Lovely friendly helpful staff. My favourite shop in Alnwick.
February 26, 2023
Reply from ROBINSON'S
Great! Thank you
A great independent shop
Friendly staff
Always a warm welcome
Never feel pressured to buy anything
Great for when you want something different, either to wear or for a gift😁
February 26, 2023
Reply from ROBINSON'S
Fantastic! Thank you
Customer service...fabulous staff..they have got little gems..helpful ..efficent friendly..stock great.
Customer service...
February 25, 2023
Reply from ROBINSON'S
Thank you Diane
Good shopping experience
Would highly recommend using Robinsons. I placed an order online. Unfortunately the item was out of stock but I was quickly offered an alternative item. Delivery was quick and hassle free.
February 25, 2023
Reply from ROBINSON'S
Thank you, Richard
Reply from ROBINSON'S
Thank you Mary!
Friendly greeting as you enter shop
Friendly greeting as you enter shop. Helpful service. Staff went out of their way to help me. Very pleased with my trainers and slippers which I got in the sale.
March 1, 2023
Reply from ROBINSON'S
Thank you for reviewing and see you again soon!
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