Took the boys MT10 over as lost steering and kept going out of range so Will diagnosed the problem and fixed it there and then so the boy could use straight away .Excellent customer service as always,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Stopped using them last year as the delivery was woeful. Gave them a chance to redeem themselves, ordered some parts showing available that weren't even in stock, worse of all, I was only notifie... See more
The staff are always welcoming and if not swamped by lots of customers are ready to help with all questions you may have RC related. I've never been pushed into buying something I don't need and if yo... See more
Beyond brilliant customer service. Bought myself a 60th birthday present. A Tamiya BBX. Super happy with all the good people at Rochester RC. Especially Pedro and John. They also have a... See more
Traxxas 2S - Chris 🍔
Genuine, knowledgeable, friendly team who really care about your needs and requirements for your RC hobby! They seem to appreciate it's not the cheapest of hobbies, and so as the younger ones can learn and enjoy a chance at this type of hobby the team really have been fantastic support to us. My son could not be enjoying this hobby without their help and support . We are extremely grateful as we live miles away in the 'sticks'! Maria and Chris 🙂👍. Chris would like to visit and meet the team (mum not so sure about the 4-5 hour journey down )😂....
Order Never Despatched
Placed an online order. After 9 days still not despatched. Didn't get reply to email asking for an update. PayPal gave immediate refund. Very bad experience.
Was after some Traxxas Sledgehammers
Was after some Traxxas Sledgehammers, nobody had them in stock apart from Rochester Rc, and they were £10 cheaper for the set than everywhere else, great service and my lad always appreciates the free Haribos.
Excelente… also loved the treat inside👌
Great business always good…
Great business always good communication and never let me down.
New Lipo Battery for old plane
Helped me identify the right replacement battery for my RC Plane. Super helpful, knowledgeable and great service, definitely recommend!
The best rc shop around
First time going there and i will most definitely be going back it was so unbelievably good the staff were really friendly and very helpful and gave me some very good advice 10/10 lad's keep up the good work. See you all soon , the rc car destroyer p.s and them wheels I had still going strong lol
Go out of there way to help you het…
Go out of there way to help you het whatparts you ask for
superb service
superb service
quick shipping
been buying off these guys off and on for 20yrs
Prompt delivery and well packaged
Prompt delivery and well packaged. Would use this company again with out hesitation.
Great prices and free shipping most…
Great prices and free shipping most other models shops charge extra £4.99 always my first choice when looking for rc parts
Good honest company to deal with good…
Good honest company to deal with good products at a reasonable price well done all involved.
I agree with previous comment called…
I agree with previous comment called for a item that showed in stock .Person on phone said what is that huh ?? Wait a mo mate great response!!!! Nah not got that will be in stock friday but you have to purchase first ( A 20 quid body shell) I will collect friday then oh cant guarantee friday i gave up totally un proffesional rude child !!!!
Great Pirces
Excellent prices on GT12 wheels and tyres. Will be buying from them again.
awesome service
well after a few hiccups this company went above and beyond I now can't fault there service this was personal .I will definitely continue to use these very helpful A1 service thanks again .
Had the products I wanted, competitive price
Had the products I wanted, the price was very competitive, delivery... we have got so used to things arriving 'next day'. Rochester take longer, often a few days before shipping but if you are happy with a slower pace and a better price like I am, then great!
Great people to deal with
Great people to deal with, especially when I mistakenly ordered the wrong part. Chap on the phone was very helpful and the returns process was faultless.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








