Rochester RC (Business Closed) Reviews 298

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

Took the boys MT10 over as lost steering and kept going out of range so Will diagnosed the problem and fixed it there and then so the boy could use straight away .Excellent customer service as always,... See more

Rated 1 out of 5 stars

Stopped using them last year as the delivery was woeful. Gave them a chance to redeem themselves, ordered some parts showing available that weren't even in stock, worse of all, I was only notifie... See more

Rated 5 out of 5 stars

The staff are always welcoming and if not swamped by lots of customers are ready to help with all questions you may have RC related. I've never been pushed into buying something I don't need and if yo... See more

Rated 5 out of 5 stars

Beyond brilliant customer service. Bought myself a 60th birthday present. A Tamiya BBX. Super happy with all the good people at Rochester RC. Especially Pedro and John. They also have a... See more

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4.3

Excellent

TrustScore 4.5 out of 5

298 reviews

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Rated 5 out of 5 stars

Traxxas 2S - Chris 🍔

Genuine, knowledgeable, friendly team who really care about your needs and requirements for your RC hobby! They seem to appreciate it's not the cheapest of hobbies, and so as the younger ones can learn and enjoy a chance at this type of hobby the team really have been fantastic support to us. My son could not be enjoying this hobby without their help and support . We are extremely grateful as we live miles away in the 'sticks'! Maria and Chris 🙂👍. Chris would like to visit and meet the team (mum not so sure about the 4-5 hour journey down )😂....

May 18, 2024
Unprompted review
Rated 1 out of 5 stars

Order Never Despatched

Placed an online order. After 9 days still not despatched. Didn't get reply to email asking for an update. PayPal gave immediate refund. Very bad experience.

May 12, 2024
Unprompted review
Rated 5 out of 5 stars

The best rc shop around

First time going there and i will most definitely be going back it was so unbelievably good the staff were really friendly and very helpful and gave me some very good advice 10/10 lad's keep up the good work. See you all soon , the rc car destroyer p.s and them wheels I had still going strong lol

April 18, 2024
Rated 1 out of 5 stars

I agree with previous comment called…

I agree with previous comment called for a item that showed in stock .Person on phone said what is that huh ?? Wait a mo mate great response!!!! Nah not got that will be in stock friday but you have to purchase first ( A 20 quid body shell) I will collect friday then oh cant guarantee friday i gave up totally un proffesional rude child !!!!

April 10, 2024
Unprompted review
Rated 5 out of 5 stars

awesome service

well after a few hiccups this company went above and beyond I now can't fault there service this was personal .I will definitely continue to use these very helpful A1 service thanks again .

April 1, 2024
Unprompted review
Rated 4 out of 5 stars

Had the products I wanted, competitive price

Had the products I wanted, the price was very competitive, delivery... we have got so used to things arriving 'next day'. Rochester take longer, often a few days before shipping but if you are happy with a slower pace and a better price like I am, then great!

March 18, 2024

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