bought the daughters first car from rockcliffe, dealt with both nick and jamie, no pressure sales whatsoever, knew what they were talking about, very friendly, good bit of banter which wont be impor... See more
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See what reviewers are saying
Recent car purchase Hidden Gem,,, Amazing customer service. Lovely owners and staff, coffee included. Streamline purchase, no problems at all Quality cars plenty of choice Would definitely use a... See more
We took a chance buying a used car online and at a long distance from where we live. But we were very pleased with Rockcliffe Cars who were professional in all their dealings, helpful with delivery, a... See more
I had been to a few places looking for a Mercedes GLA was not impressed with most of them for various reasons I had spotted a car at Rockcliffe and from the moment I met Nick and the team I could t... See more
Company details
Written by the company
We are a private family business based in the North East of England, we pride ourselves on the standard of our vehicles all cars come with a full service and 12 months MOT, All our customers are welcome with a waiting area with hot and cold drinks for refreshments and a no pressure company policy whether its advance you want on a vehicle or if you are looking to sell us one. We are an approved AA dealer and fully FCA accredited.
Contact info
Unit G Appleyard Buildings, Master Road, , TS17 0BE, Thornaby, United Kingdom
- 01642044818
- sales@rockcliffecars.co.uk
- rockcliffecars.co.uk
Great customer service
When we came to pick the car up there was an issue resolving transferring payment, this was eventually resolved.
Jamie was very patient/supportive despite the fact that the transfer wasn’t resolved until after normal closing time.
The customer service, pre sale prep of vehicle are indicative of a 5* experience. Thanks for the tea too Jamie.
October 31, 2022
Unprompted review
Reply from Rockcliffecars
THANKS FOR YOUR FEEDBACK
All at Rockcliffe car are great .they excellent
All at Rockcliffe car are great .they do really look after you. I would highly recommend them to all family and friends. And when I am ready for a new car I will definitely be going back to them .cheers to nick for getting me in my new car .
October 19, 2022
Reply from Rockcliffecars
Hi Albert, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Amazing service from start to finish
amazing service from start to finish, the reviews on here are all bang on, these guys are professional the communication was excellent Nick & Jamie made this whole process painless and thanks to Pete too.
guys thanks again, I have all ready recommended you twice.
Dan
October 27, 2022
Unprompted review
Reply from Rockcliffecars
Hi Dan, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockliffe cars
I used this company recently and they were great they were extremely helpful answering all my questions and doing everything they could to make sure my experience and service was perfect. They ensured the car was flawless before I took it home and made the process simple and a pleasure. Would definitely use rockliffe cars again and recommend them to others.
October 8, 2022
Reply from Rockcliffecars
Hi Lewis, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Good little garage
Good little garage. No pressure from staff. Whole purchase process was pleasant and efficient.
October 17, 2022
Reply from Rockcliffecars
Hi Brian, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffecars made me feel very…
Rockcliffecars made me feel very welcome. They also had excellent knowledge of the cars i was interested in and helped me make the correct decision which was very honest as i went for the lower priced vehicle as it suited my needs better. From my first contact to after sale had gone through, they could not have been more helpful or professional. I would honestly advise anyone to get in contact with them if looking for new vehicle.
October 10, 2022
Reply from Rockcliffecars
Hi David, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Absolutely superb
Absolutely superb - efficient and communicative throughout. Two staff members deserve special mention - Jamie and Nick - lovely boys.
October 17, 2022
Reply from Rockcliffecars
Hi Chris, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Jaguar xk purchase
Can't fault the guys at this garage very helpful ..... A good knowledge of what they are selling and went above and beyond to make buying a car a pleasant experience..... Good honest genuine garage 👍
October 19, 2022
Reply from Rockcliffecars
Hi Stuart, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Would definitely recommend Nick and…
Would definitely recommend Nick and Jamie.
So friendly, not pushy. Always replied to any messages/emails, very efficient.
Made sure my car I bought was 100% right for me.
Nick makes great cuppa, they must use Yorkshire Tea!!
Can imagine their after sales would be perfect too
October 5, 2022
Reply from Rockcliffecars
Hi Yvonne, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Superb service with no pressure to buy
Superb service with no pressure to buy
All staff thoroughly professional and knowledgeable. I would recommend to anyone and I will definitely be returning in the future.
September 30, 2022
Reply from Rockcliffecars
Hi Stephen, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Excellent service
Excellent service, no pushy salesman, nothing was too much bother. Great car at a great price
September 26, 2022
Reply from Rockcliffecars
Hi Lindsay, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
If anyone can fix it nick can fix it…
If anyone can fix it nick can fix it lol, looked after me from start 2 finish, thank u so much x
September 14, 2022
Reply from Rockcliffecars
Hi Hollie, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Brilliant Customer Service
Customer Service is great! Two lads helped me buy an Audi A3 , wanted the wheels blacked they got them done within two days and had the process of me buying the car moving fast! Great experience. Definitely recommend !
September 10, 2022
Unprompted review
Reply from Rockcliffecars
Hi Craig, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Mercedes Benz purchase
Having done some significant research I found the desired Mercedes I wanted at an excellent price, I made the 70 minute trip to see the car the car and was not disappointed!
I was made to feel valued and the car was spot on so I bought it there and then.
September 9, 2022
Unprompted review
Reply from Rockcliffecars
Hi Chris, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Fiesta ST
Picked up my fiesta ST yesterday from
Rockcliffe cars and couldn’t be happier. Good communication from start to finish.
Thanks again lads.
September 13, 2022
Reply from Rockcliffecars
Hi Mark, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Beth’s new car
Beth found the new car she wanted to buy , we went to see it and negotiated the price and they delivered it on Saturday 10th September, The whole experience went really well and the service first class, well Done.
September 6, 2022
Reply from Rockcliffecars
Hi Tim, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Reply from Rockcliffecars
Hi Leon, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Really helpful and great customer…
Really helpful and great customer service. Really recommend buying a car from here👍🏻
September 10, 2022
Reply from Rockcliffecars
Hi Will, just a quick note to thank you for choosing Rockcliffe Cars to assist with your motoring needs, please don’t hesitate to contact us with any further communication on the vehicle, and don’t forget our referral offer to all our customers of £50 per referral and that’s unlimited, I hope we can look after your motoring needs for many years to come.
Rockcliffe Cars
Reply from Rockcliffecars
Thanks Sophie a pleasure to deal with ….kettle is always on !
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