Rocket Ticket 

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Rated 1 out of 5 stars

WARNING for this company. Unserious methods, no right to cancel tickets only 2 days after ordering. Tickets sold with 69 EUR for Concert in November this year, this means in more than 5 months! Daylig... See more

Rated 1 out of 5 stars

Beware of fraud! Ticket Rocket sells overpriced tickets for example from Eventim. Of 2 orders, however, only one received the tickets at all. The given phone number is a fake number from Cyprus.... See more

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Rated 1 out of 5 stars

We bought three tickets for the Kelly Family - very early - before the pre sales have started (had no possibility to buy when pre sales have been started). So, normally all categories should have been... See more

Rated 4 out of 5 stars

I left a review on Trustpilot, trying to contact Rocket Ticket (see below). They contacted me the next day, with copies of the tickets that I had lost. Good service – cannot complain. I have bee... See more

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Rated 1 out of 5 stars

Do not purchase through Ticket Rocket!

Do not purchase through Ticket Rocket!! They sold us VIP tickets for $657.50. When received our tickets they were not VIP they were $19 tickets. Tried to contact them they would NOT HELP!!! Said my tickets were purchased through another vendor. Yet TICKET ROCKET is the site I booked it on and TICKET ROCKET is on my tickets!!! Got to our seats tonight. WORST SEATS I HAVE EVER HAD!!! behind a ramp. Could not see a thing! We drove all the way from Galveston to San Antonio, after a Hurricane, b/c we spent a fortune and could not get a refund. This was for our kids. First thing my son said was these are the worst seats ever... and they were. I am so sad that we wasted our hard earned money on this

September 2, 2017
Unprompted review
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Reply from Rocket Ticket

Hello Angela,

We are very sad to read your message and we are sorry for this situation.

Do you have your order number ? Because we don't find your order with your last name.
We will refund you a part of your order because we don't understand why your tickets didn't on your category.

We wait a return of you and we wish you a great day.

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