Rocket Rx Reviews 1,483

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness and quality, noting that they work as expected. Many appreciate the straightforward and easy-to-use website, making the ordering and reordering process simple and convenient. The service is frequently highlighted for its efficiency, with fast processing and prompt, often free, delivery. However, some customers also noted issues with the ordering process, specifically regarding video consultations that were missed or required for refills. A few people experienced delays in shipping or found the delivery to be less discreet than desired. There were also occasional mentions of automatic subscriptions that were not requested and difficulties with cancellations or refunds.

What people talk about most

Order

People report ambiguous experiences with order. Many found the ordering process easy, with options for... See more

Product

Consumers generally express satisfaction with the product, often highlighting its effectiveness and quality.... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the website and... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast and friendly service, with... See more

Delivery service

Clients share positive opinions on delivery service. Many customers appreciate the quick and discreet... See more

Based on these reviews

Rated 5 out of 5 stars

Simple to go through Rocket RX’s questioner. Seems thorough so I didn’t feel confused, yet felt comfortable with their recommendation for my order. Also I felt good about the way the sight interacted... See more

Company replied

Rated 5 out of 5 stars

Rocket RX is the best. Great experience all the way Around. They make it as easy as they can to verify that you need what you’re signing up for, are always there if you have any questions, you get you... See more

Company replied

Rated 5 out of 5 stars

I was a little skeptical at first. Saw some one star reviews. People complained that the web page was difficult to navigate through and that their were delays in shipping. I'll admit to not being "co... See more

Company replied

Rated 5 out of 5 stars

What I like about Rocket Rx is the ease of use. Nothing is confusing about the products. The products actually work. I also like the discounts. Some treatment plans at other sites can get expensive bu... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

Healthcare that works for you. With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Seamless reorder

November 5, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your kind review. We’re happy to hear your reorder experience was seamless. Providing a smooth and satisfying experience for our customers is always our goal, and we truly appreciate your support.

Rated 4 out of 5 stars

So far so good

So far so good. I will update when I receive my order in the timely fashion they have promised. With 200,000 social media followers. I hope I can count on the timely delivery.

January 8, 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We appreciate your feedback and are pleased to hear you're having a good experience so far! We value your business and look forward to fulfilling our delivery promise to you!

Rated 1 out of 5 stars

Been OK, but now UNREASONABLE!! Better elsewhere!!!

Been OK at times. But now jacked up rates on medication to CRAZY amounts!!! There's much better providers out there!!

January 6, 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

We’re sorry to hear about your frustration regarding pricing. While we strive to remain competitive, we also regularly offer promotional codes through our marketing emails that may help reduce costs. If a recent pricing experience caused concern, we would be happy to review it and see how we can assist. Unfortunately, there wasn’t enough information included in this review for us to reach out directly. We encourage you to contact our customer care team. Please give us a call 888-819-1565 or email us at care@rocketrx.com and one of our agents will be happy to help further. Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're so happy to hear that we answered your questions well and could give the answers needed. Thank you for your positive feedback; we appreciate it very much.

Rated 5 out of 5 stars

I was a little skeptical at first

I was a little skeptical at first. Saw some one star reviews. People complained that the web page was difficult to navigate through and that their were delays in shipping. I'll admit to not being "computer illiterate" but this website was EASY to order off of.
Plus, my viagra pills were shipped to me in 4 days. Nothing but positivity from Rocket RX. A+++++

January 3, 2026
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

We appreciate you sharing your experience! We're happy to hear that you found our website easy to use and that your order arrived quickly. It's great to know you had a positive experience. Thanks for the A+++++!

Best,
Rocket Rx

Rated 5 out of 5 stars

Easy to use

Easy to use, fast and accurate

October 1, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're happy to hear that you found our processes and website easy to use, fast, and accurate. Thank you for your positive feedback!

Rated 1 out of 5 stars

It’s too many steps too complicated and…

It’s too many steps too complicated and still cannot order

December 20, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello!

We appreciate your feedback and apologize that our ordering process was too complicated. We are happy to take your feedback review the steps to improve the customer experience. We have been in communication with you via email today in regard to your reordering complications. We look forward to hearing back from you to continue to assist.

Rated 3 out of 5 stars

Not so good experience this time...

Company had my prescription on back order, had to settle for something else to get me by. Customer service representative was excellent, helped me as much as possible!

October 31, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We regret that your prescription was back-ordered, and you had to accept a substitute. We appreciate your kind words regarding our customer service representative's helpful assistance. Please know that we're doing everything in our power to rectify the situation and it is our hope to be able to be fully stocked here soon to provide you with what you need! Again, thank you for your feedback!

Rated 5 out of 5 stars

Quick n easy 🥰

September 21, 2025
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Reply from Rocket Rx

Hello,

Thank you for sharing your feedback. We're happy to hear you found our service quick and easy. We look forward to continuing to provide you with stellar service!

Best,
Rocket Rx

Rated 2 out of 5 stars

Sucked in with a better price on a…

Sucked in with a better price on a higher pill count per bottle order and then not allowing refills at that quantity but allowing smaller quantity bottles at a higher per pill price.

June 13, 2025
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Reply from Rocket Rx

Hello,

Thank you for sharing your feedback. We apologize for any frustration caused by our quantity limits. As telemedicine providers, we must follow strict guidelines regarding the quantity of medication that can be dispensed to each patient within a set timeframe. For on-demand ED medications, the current limit allows for 64 tablets every 68 days. This means you’ll still be able to take advantage of the pricing for the larger pill count once the quantity restrictions reset. Our support team would be delighted to review your account and provide you with details on when you’ll be able to place an order for a higher quantity. Please reach out to us at care@rocketrx.com and we’d be happy to assist you further.

Rated 4 out of 5 stars

After three weeks no delivery I called…

I was finally refunded

December 1, 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Thank you for your feedback. We’re sorry to hear about your experience and understand the frustration caused by your order being out of stock. We’d love the opportunity to make things right. If you’re open to it, our support team would be happy to review your account and ensure that your credit has been applied correctly. Please reach out to us at care@rocketrx.com and we’d be happy to assist you further.

Rated 5 out of 5 stars

A simple process…

I found the process to be straight forward , easy and confidential . Shipping was as expected.
This was the second time I ordered from the company . I switched on my second order to see how it worked compared to my first order ..

December 26, 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello! Thank you for your feedback! We're happy to hear that the process was straightforward, easy, and confidential for you. We appreciate you sharing that shipping met your expectations and for being a repeat customer. We look forward to continuing to provide you with stellar service!

Rated 3 out of 5 stars

Why are you taking out 99.99 dollars…

Why are you taking out 99.99 dollars out of my account and 95.00 dollars?

October 16, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello!

I hope you're having a wonderful day! We're so sorry for the inconvenience! We've noticed that when patients report that they've noticed a fee and haven't logged in or called to place an order, it’s likely that an unintentional subscription order has been processed as a result of a patient not manually selecting the one time order option during check out on a past order. We’ve sent you an email to help clear up any confusion you might have regarding your charges.

We can’t wait to provide you with the clarity you need regarding your concern!

Rated 2 out of 5 stars

Takes way to long for meds to be…

Takes way to long for meds to be shipped, will be finding another place that ships on time and is cheaper

September 4, 2025
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Reply from Rocket Rx

Thank you for sharing your feedback. We’re sorry to hear about your experience with shipping delays and pricing. This is not the experience we aim to provide, and we appreciate you bringing it to our attention. If you’re open to it, our support team would be happy to review your order and see if there’s anything we can do to help.

Rated 2 out of 5 stars

I ordered the 5 mg capsules but I keep…

I ordered the 5 mg capsules but I keep getting ones that are smaller than that probably in the 2.5-3 mg range. I’ve ordered the same ones before and they were bigger but now the sizes keep changing for some reason every time I order and now they just came smaller again.

April 25, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello.

We’re so glad you reached out to us about your orders!

At RocketRX, we have a wonderful variety of manufacturers for each treatment we offer, and they often rotate based on stock and availability. While the medication might look a bit different, as each manufacturer has its own unique compounding techniques, rest assured, it’s still the same medication you ordered!

Also, if you find a specific manufacturer that you really like or one that you’re not so fond of, please let us know! We’d love to make sure you get exactly what you enjoy with every order.

If you have any questions, comments, or concerns about the medication you’ve received, don’t hesitate to reach out to our friendly customer care team at (888)-819-1565. We’re here for you Monday to Friday from 9am to 10pm (EST).

Best,
Rocket Rx

Rated 3 out of 5 stars

Product is great

Product is great, Delivery is a nightmare, order was placed almost 2 weeks ago and its barely on its way

December 18, 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Thank you for your feedback! We’re glad to hear you’re enjoying the product. We sincerely apologize for the shipping delay and understand how frustrating this can be. Please contact our support team, and we’ll be happy to review your order and provide more information about the delay.

Rated 5 out of 5 stars

The whole process was fast & easy

The whole process was fast & easy. From my first order to the reorders I’ve been very impressed.

July 24, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there!

We're happy to hear that the process was fast and easy for you! We truly appreciate your positive feedback regarding your orders and look forward to continue to provide you with stellar service! Thanks so much!

Rocket Rx

Rated 5 out of 5 stars

Trust worthy and very easy

Trust worthy and very easy. 👍👏🏻👏🏻

April 23, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for the awesome feedback! We're glad you had a great experience with us, and we look forward to serving you again.

Best,
Rocket Rx

Rated 4 out of 5 stars

Straight forward to respond to…

Straight forward to respond to questions and seek answers.

October 30, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

We appreciate your feedback and are glad you found our team helpful in addressing your questions. We're always here to help!

Best,
Rocket Rx

Rated 4 out of 5 stars

Easy to use

Easy to use, but wouldn't let me order my usual prescription.

June 30, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thanks for your feedback! We're glad you found the site easy to use. Sorry to hear you had trouble with your prescription—please reach out to our customer care team at care@rocketrx.com, and we'd be happy to look into this for you!

Best,
RocketRx

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