Rocket Rx Reviews 1,483

TrustScore 4.5 out of 5

4.3

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their effectiveness and quality, noting that they work as expected. Many appreciate the straightforward and easy-to-use website, making the ordering and reordering process simple and convenient. The service is frequently highlighted for its efficiency, with fast processing and prompt, often free, delivery. However, some customers also noted issues with the ordering process, specifically regarding video consultations that were missed or required for refills. A few people experienced delays in shipping or found the delivery to be less discreet than desired. There were also occasional mentions of automatic subscriptions that were not requested and difficulties with cancellations or refunds.

What people talk about most

Order

People report ambiguous experiences with order. Many found the ordering process easy, with options for... See more

Product

Consumers generally express satisfaction with the product, often highlighting its effectiveness and quality.... See more

User experience

Reviewers mention positive feedback about user experience. Customers consistently praise the website and... See more

Service

Customers had positive experiences with service. Many reviewers praised the fast and friendly service, with... See more

Delivery service

Clients share positive opinions on delivery service. Many customers appreciate the quick and discreet... See more

Based on these reviews

Rated 5 out of 5 stars

Simple to go through Rocket RX’s questioner. Seems thorough so I didn’t feel confused, yet felt comfortable with their recommendation for my order. Also I felt good about the way the sight interacted... See more

Company replied

Rated 5 out of 5 stars

Rocket RX is the best. Great experience all the way Around. They make it as easy as they can to verify that you need what you’re signing up for, are always there if you have any questions, you get you... See more

Company replied

Rated 5 out of 5 stars

I was a little skeptical at first. Saw some one star reviews. People complained that the web page was difficult to navigate through and that their were delays in shipping. I'll admit to not being "co... See more

Company replied

Rated 5 out of 5 stars

What I like about Rocket Rx is the ease of use. Nothing is confusing about the products. The products actually work. I also like the discounts. Some treatment plans at other sites can get expensive bu... See more

Company replied


Company details

  1. Online Prescription Medication Vendor
  2. Doctor

Written by the company

Healthcare that works for you. With Rocket Rx you have the freedom to access safe, FDA-approved medication on your terms. No more waiting in line — get genuine prescription treatments delivered straight to your door, quickly and discreetly. See how we can help you.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Easiest Reorder

The thing I like most is how easy it is to reorder. They save your answers so I can just breeze through the process. If there is any change to my health it is my responsibility not Rocketrx. However it is a prescription so we all have to follow the law. They do make it so easy. Also the order is processed quickly and also provides tracking once my order is shipped. Its because of all these factors I have ordered 5 times over a few years.

December 13, 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your kind review! We’re so glad to hear that the reordering process is quick and easy for you, and that our fast processing meets your needs. We truly appreciate your loyalty and look forward to serving you again soon!

Kind regards,
RocketRx

Rated 5 out of 5 stars

It's a website we can use internet…

It's a website we can use internet browsing and Recharges eyc

December 14, 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for the 5-star review! We're glad to hear you're finding our website useful. We appreciate your support!

Best,
RocketRx

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick shipment.
RX works as it should.

April 23, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for sharing your experience! We're thrilled to hear that your ordering process was smooth and efficient, and we're especially happy that you're satisfied with your purchase. We look forward to serving you again in the future!

Warm regards,
Rocket Rx

Rated 5 out of 5 stars

The name is easy to remember

The name is easy to remember, and so is the ordering process. I always feel safe and secure when placing my order online. Thank you for the great service!

October 12, 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Thank you so much for your kind words! We’re happy to hear that our name sticks and that the ordering process feels easy, safe, and secure. We truly appreciate your support and are glad to provide a service you can rely on!

Rated 3 out of 5 stars
Rocket Rx logo

Reply from Rocket Rx

Hi there! We're really sorry to hear that your order took a bit longer than expected. To help speed things up, we suggest placing your orders in the morning at the start of the week when our team is all hands on deck! Orders placed after 3pm or on the weekends are processed the following business day. Be sure to submit all required documents ASAP to prevent delays. Also, if you're a subscriber, it might be a great idea to tweak your subscription frequency in your account to better suit your needs! We truly value your feedback and will definitely look into our processes to make things even better.

Rated 5 out of 5 stars

I love the discounts

January 3, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello there! We're glad you appreciate the savings opportunities we offer and we appreciate you sharing your positive experience with us!

Rated 5 out of 5 stars

Great

It was very quick and easy to do refill, Thanks

January 6, 2025
Rocket Rx logo

Reply from Rocket Rx

Hey there, Brian! We're happy to hear that the refill process was quick and easy for you. We strive to keep the reordering process as smooth and convenient as possible. Thank you for your positive feedback; we appreciate it greatly.

Rated 5 out of 5 stars

It Really Does Work....Really

I have spent the last 10 years or so not having anything even close to an erection, let alone hard. I got the 50mg sildenafil because I had never taken any kind of ED medication before, their policy. I figured what the hack, I'm going to give this a try. I took the pill and waited about 45 minutes or so. I think I was expecting an erection to just pop up on its own, which it didn't of course, but after a few minutes of manipulation, I was harder than I have ever been in the last 20 years, I mean hard, and long too. I looked and felt like I was 21 years old again. All I can say is it worked really good for me, and no side effects either. Give it a try, it really did work for me. Thanks

December 2, 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

We really appreciate you sharing your experience and giving your feedback! We're happy to hear the positive effects you've experienced. It's great to know the product worked well for you without side effects. We look forward to continuing to provide you with great service!

Rated 5 out of 5 stars

You made it possible to buy small…

You made it possible to buy small amount at fair price .. with quick delivery !

April 25, 2025
Rocket Rx logo

Reply from Rocket Rx

We're happy to hear that you were able to purchase a small amount at a fair price, and we appreciate your feedback regarding our quick delivery! We look forward to continuing to provide great service!!

Rated 5 out of 5 stars

The service tech got to my account…

The service tech got to my account quickly and answered all my questions

October 1, 2025
Rocket Rx logo

Reply from Rocket Rx

We're happy to hear that our customer care advisor promptly accessed your account and thoroughly answered your questions! Thank you for your positive feedback!

Rated 2 out of 5 stars

I’m ur regular customer why do you need…

I’m ur regular customer why do you need someone on phone call?

January 25, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello Rajapuri,

Thank you for taking the time to leave us feedback through Trustpilot. We take patient feedback very seriously here at RocketRX and are always working to improve our services and support our customers.

The reason we require a consultation is due to state regulations for the state in which you are located. A consultation must be completed every 90 days whenever a new order is placed. This process helps us protect your account and ensures we comply with all service and safety requirements. We’ll keep the call as quick and easy as possible. 

Thank you for your understanding!

For further information, please contact our customer care team at (888)-819-1565. Our lines are open Monday to Friday from 9am to 10pm (EST). 

Should you require further assistance, please do not hesitate to contact us.

Rated 5 out of 5 stars

Who objects to help with their sex life? Not me!

The website is helpful and easy to navigate. I like the free shipping.

November 30, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thanks so much for the awesome feedback! We're happy to hear you find the website easy to use, and that the free shipping is a hit. We really appreciate you choosing us!

Best,
Rocket Rx

Rated 5 out of 5 stars

The ease of reordering was smooth and I…

The ease of reordering was smooth and I was confident in the process

September 27, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you for your great feedback! We're so glad to hear that the reordering process was smooth and that you felt confident throughout. We appreciate your support!

Best,
Rocket Rx

Rated 5 out of 5 stars

Rocket picked up the phone

Rocket picked up the phone, and answered all my questions, plus resolved my issue quickly

December 1, 2024
Rocket Rx logo

Reply from Rocket Rx

Hello,

Thank you so much for your kind words! We're thrilled to hear that you were satisfied with our service. We truly appreciate your feedback!

Best,
Rocket Rx

Rated 5 out of 5 stars

Awesome quick response from you

Awesome quick response from you

July 5, 2025
Rocket Rx logo

Reply from Rocket Rx

We're glad you found our response to be quick and helpful! Thank you for taking the time to share your feedback.

Rated 5 out of 5 stars

Quick and Easy

Very easy to get thru the Questionaire and orderining proceedure. Cost is more than reasonable. Product works.

June 11, 2025
Rocket Rx logo

Reply from Rocket Rx

Robert,

We're happy to hear that the questionnaire and ordering process were easy to navigate. We appreciate your feedback and are glad the product is working well for you.

Best,
Rocket Rx

Rated 4 out of 5 stars

Easy to place order and very good…

Easy to place order and very good pricing.

November 17, 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Hello there! We're happy to hear that you found it easy to place your order and that you were satisfied with our pricing. Thank you for your feedback.

Rated 5 out of 5 stars

This staff is fabulous

This staff is fabulous; they treat you great.

November 7, 2025
Rocket Rx logo

Reply from Rocket Rx

Hello,

We are so glad that you had a wonderful experience with our team. We appreciate you taking the time to share your feedback.


Best,
RocketRx

Rated 2 out of 5 stars

Used to order with no problem

Used to order with no problem, I like the product, but last customer service was not professional, I sent via email my ID expiring in 2027 clearly in the picture i sent, she said it already expired in in 2023 which is false!!! she said I may have multiple IDs !! She made me feel guilty. I have only 1 legal ID. She was rude and I unprofessional. The order wasn't discretely dropped front the building my friends found it and asked me what is this? It should be delivered in my mail box not front the building on the street!!

November 12, 2025
Unprompted review
Rocket Rx logo

Reply from Rocket Rx

Thank you for sharing your feedback. We’re very sorry to hear about your recent experience, as this is not the level of service we aim to provide. Your concerns regarding the ID verification and the interaction you had with our team are important, and we will be reviewing this internally to ensure it doesn’t happen again.

We also apologize for the delivery issue you encountered. Your order should have been delivered discreetly and securely, and we regret that this was not the case.

Please reach out to us directly so we can look into your account, address these concerns in detail, and make things right. We truly appreciate your patience and the opportunity to improve.

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