Rock Jaw Audio Reviews 

78
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

I believe Rockjaw Audio have gone out of business but have taken cash for a pre-order on a product that was never delivered. Attempts to contact their customer service email or Joe, their owner, have... See more

Rated 2 out of 5 stars

Avant Air - Having scoured the net to find earpods made in the UK I finally thought I had found them. The marketing and language used suggested the Avant Air products were made in the UK, but when... See more

Rated 4 out of 5 stars

First experience of the Alfa Genus v2 is good, and I'm sure they will only improve with burn in time, love the fact that they are British engineered and they seem really high quality! However if... See more

Rated 2 out of 5 stars

The guys are great at rockjaw. However, I bought the headphones to work with my iphone 6 and unfortunately during use it used to skip/pause every other second so pretty frustrating to say the least.... See more

Company details

  1. Hi-fi shop
  2. Electronics Store
  3. Home Audio Store

Information provided by various external sources

As a family audio brand, we do not compromise. We do everything ethically and correctly. You can be sure the products we manufacturer are always of the highest standards in all areas. Our products are built to transform the way you interact with sound, technology & life. We use functional forward design techniques and high-quality premium materials to create our innovative earphones.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

78 reviews

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No history of asking for reviews

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2.3

All reviews

(78)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I did not receive my item

I do not have an idea on when I will recieve the item. O don have an option to track the order

April 1, 2016
Unprompted review
Rock Jaw Audio logo

Reply from Rock Jaw Audio

Hello Sam,

Thanks for your comments.

Please be advised (as per our shipping confirmation) it can take 7 - 14 working days to receive.

.

Rated 5 out of 5 stars

Best Earphones I've tried.

As the title says- best earphones I've tried and I have tried a few! Admittedly I've not tried mega expensive custom molded types but then that would be unfair to compare as at a bit less than £45 they are relatively inexpensive.
Lovely range of sounds from the interchangeable tuners- bass is a bit too bassy for my taste- as a trained sound engineer I prefer flatter frequency range and the middle tuners offer this well.
Service is brilliant- I had an issue with my iPhone 6 and the built in microphone and their engineer rang me personally and sorted the problem out with a replacement pair arriving two days later!!

Overall- I'm sure you could argue that there are better earphones out there but you will have pay a seriously large chunk of dough to get them....and they won't be that much better!!
15 years in the serious end of pro audio so I'm confident that these are good.

March 31, 2016
Unprompted review
Rated 5 out of 5 stars

Great Product

Absolutey didn't mind the wait for my second set of Alfa Genus earphones. They're a top-notch product and I rate them highly.

March 31, 2016
Unprompted review
Rated 4 out of 5 stars

Rockjaw

Headphones are good was a little let down by the service as I bought them before 4pm and they didn't arrive the next day. Headphone quaility is good along with the sound quality only this that lets them down is the cable noise when moving around

March 31, 2016
Unprompted review

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