Rock My World Travel Reviews 

402
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 78 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, thoughtfulness, and deep knowledge, always listening to individual needs. The service is frequently described as exceptional, making the holiday booking process stress-free and efficient, ensuring smooth and well-organized trips. Reviewers highlight excellent communication, with prompt responses and regular check-ins before and during their holidays. Many customers express strong loyalty, repeatedly using the company for their travel needs and recommending them to others. People consistently find the company trustworthy and helpful, ensuring memorable and stress-free holiday experiences.

What people talk about most

Holidays

Users describe positive interactions with holidays, consistently reporting amazing and memorable experiences,... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness, professionalism, and diligence... See more

Service

Customers consistently report positive experiences with the service, praising its excellence from start to... See more

Booking process

Reviewers mention positive feedback about the booking process, highlighting the team's helpfulness,... See more

Customer service

People report positive experiences with customer service, highlighting the team's commitment and patience,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This was the first time I had used a company to book a holiday. Isobel and her staff listened to what we were looking for and selected a variety of options to suit our needs, they kept us informed at... See more

Company replied

Rated 5 out of 5 stars

Rock My World are absolutely brilliant. Isobel and the team have booked our holidays to Turkey for 4 years now and always get it right. From advice on the hotels to helping with acquiring special a... See more

Company replied

Rated 5 out of 5 stars

Another exceptional holiday organised by Isobel and the Rock My World team. We had seen the hotel on the Jet2 website and discounted it, but as soon as it's suggested by Isobel you see it in a differe... See more

Company replied

Rated 5 out of 5 stars

We have booked several trips with Isobel at Rock my World. Every time she has been efficient in coming up with options, patient when we have taken time to consider our choices and has a very in depth... See more


Company details

  1. Travel Agency

Written by the company

Independent Travel Agency. ABTA Bonded & ATOL Protected.


Contact info

4.9

Excellent

TrustScore 5 out of 5

402 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(402)

72 reviews in the last 12 months

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Rated 5 out of 5 stars

RMW were absolutely great

RMW were absolutely great and made the whole holiday so easy for us. They were great at communicating, keeping us informed, and bringing the personal touch to all their comms with us. Absolutely faultless service.

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Another brilliant holiday arranged by Rock My World!!

Mark and the team at Rock My World have knocked our socks of yet again with a recent trip to Madrid.

I contacted Mark to help arrange a city break for myself and pregnant wife as a 'Babymoon' I provided very little way in guidance to Mark except for dates and budget and he suggested that Madrid would fit the bill.

The hotel choice was perfect, central to the city and still secluded enough to get away from the Hustle and Bustle when we decided that we needed a little quiet time.

The team and Rock My World provided a suggested itinerary of things we might like to see whilst in the city and included little things like the time it might take to walk to the attraction/restaurant along with other nearby attractions. This meant we didn't spend hours aimlessly wandering the streets bouncing from museum to park to Plaza, but instead were able to go to an area, hit of the main attractions and then sit in a cafe/wine bar people watching and relaxing.

I have used the team at Rock My World Travel fro a number of years now and will continue to come back.

Thanks guys - the next trip will be for the two of us and a baby, so get your thinking caps on!

Connel & Jen Burt

May 24, 2024
Unprompted review
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Reply from Rock My World Travel

Thanks for the lovely review Connel & Jen, Madrid is a fantastic City and one of our favourites! We are well versed in family holidays, so we'll be all set for your extended family :)

Rated 5 out of 5 stars

They worked their magic!

We gave RMW a tight budget and all our requests/requirements to suit 2 adults and 4 children ranging in age from 6 - 17years. We weren't sure they would be able to come up with a solution but we left it in their hands and they absolutely did. They were so great with communication and we felt they really wanted us to have a good holiday as much as we did! Now looking forward to a fantastic and much needed vacation!

May 24, 2024
Unprompted review
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Reply from Rock My World Travel

Thanks so much for the great review Hester, we love a challenge! Have a fantastic trip and we'll be in touch throughout to make sure everything is perfect for you.

Rated 5 out of 5 stars

The RMW team are second to none

The RMW team are second to none. They are the best because of the quality of their communications.

May 23, 2024
Unprompted review
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Reply from Rock My World Travel

Thank you Gordon, we really appreciate that. We pride ourselves on our service and communication, so that is lovely to hear.

Rated 5 out of 5 stars

Solo Holiday

From the initial booking of my holiday, right through to getting on the ship was fantastic. The service from Stewart and Leigh-Ann was great. I would highly recommend RMW and would absolutely use them again

May 12, 2024
Unprompted review
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Reply from Rock My World Travel

Thank you Jenni, it means a lot that you feel we did a great job :)

Rated 5 out of 5 stars

Excellent service

Excellent service, easy communication, good suggestions, knowledgable support. Overall felt like nothing was too much trouble. Would (and have) highly recommend.

May 6, 2024
Unprompted review
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Reply from Rock My World Travel

Thank you so much for your kind words.

Rated 5 out of 5 stars

RMW were extremely helpful and provided…

RMW were extremely helpful and provided an excellent service. I would definitely recommend them, they checked in on us whilst we were away and provided recommendations for places to visit and eat. Nothing was too much trouble, so many thanks again to them.

May 10, 2024
Unprompted review
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Reply from Rock My World Travel

It's so nice to hear those kind words, thank you!

Rated 5 out of 5 stars

Fantastic help with our Orlando trip!

We recently came back from a magical trip to Orlando! It was our first trip and the options were completely bewildering! We knew we wanted to go to Disney, Universal and Clearwater beach but we were struggling to get what we wanted from most travel agents and anything they did come up were sooo expensive. That was until I spoke to Stewart at Rock my World travel. He was fantastic, looked at lots of different options and got us what we wanted within our budget! He was patient with all our queries about how to navigate the parks and was the best at getting us all the bookings for restaurants and Cinderella's Royal Table! Can't rate them highly enough for a bespoke trip and they will be the first place I go when I plan my next big adventure!

March 19, 2024
Unprompted review
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Reply from Rock My World Travel

Thank you Caroline for your fantastic review. Stewart absolutely loves Florida and knows it inside out. He gets as much pleasure organising such memorable trips for our customers as he does for himself. We're always ready to help with your next big adventure!

Rated 5 out of 5 stars

Fabulous holiday arranged by Rock My World!

We booked a last minute holiday for our family of four. With two young children we didn’t have much time to research where to stay, and were so overwhelmed with all of the options. After speaking with Isobel to chat through what we were looking for, she sent through a few ideas. We picked a holiday and booked it - it was absolutely amazing, and exceeded our expectations. We would 100% recommend Rock My World, and will absolutely be in touch when we are ready to plan our next holiday!

April 23, 2024
Unprompted review
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Reply from Rock My World Travel

Thank you for the lovely review Rebecca, we're so happy you had a fantastic holiday :)

Rated 5 out of 5 stars

I think rock my world are fabulous

I think rock my world are fabulous. They have extensive knowledge, customer service is fabulous. We moved away from Edinburgh a few years ago but they are still our go to agents to book a holiday.

April 1, 2024
Unprompted review
Rock My World Travel logo

Reply from Rock My World Travel

Thank you Beth, that's really lovely to hear :)

Rated 5 out of 5 stars

100% recommend RMW!

Stewart was excellent all the way through in helping us book our first trip to Disneyworld Florida. We had an amazing time and our daughter especially enjoyed becoming a princess for the day, Stewart booked this experience for us and we really appreciated it!
We would definitely use RMW again, recommend them to anyone looking to book a trip!
Scott, Aly & Holly Watchman

April 1, 2024
Unprompted review
Rated 5 out of 5 stars

Unforgettable honeymoon thanks to Rock My World

My husband and I were very overwhelmed with choosing a honeymoon destination and planning one after the exhaustion of wedding planning!!! Leanne and Isobel were amazing and the whole process was easy and stress free. They really went above and beyond. We were posted all of the documents we needed and they sent reminders for check in etc. before and towards the end of our holiday to Mauritius. They also got in touch shortly after we arrived to ensure everything was OK. We were blown away with how well we were looked after. They even contacted the hotel staff and the management who made us feel like VIP's. Sadly we missed out on some hotel honeymoon perks as our timings fell outside of the hotel policy. Leanne and Isobel really went above and beyond to make up for this initial disappointment. We really appreciated all you did for us. My husband and I will 100% use Rock My World again. We won't hesitate to recommend them to our friends and family.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you RMW …

Thank you for the amazing family holiday to Italy. We could have not asked for more, you made it all so easy and stress free. I would not hesitate in recommending Rock My World Travel to everyone.

April 14, 2024
Unprompted review
Rated 5 out of 5 stars

100% recommendation!

Isobel and her team organised a brilliant holiday for us in California. Nothing was too much trouble for them.
The trip plan app that comes alongside the holiday plans is great for keeping you on track, particularly when you are trying to adjust to different time zones.
We had one small issue when on holiday that Isobel had sorted for us within a few hours.
Excellent service and would recommend 100%. Would definitely use Rock my World Travel again.

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

Leanne knows so much about Disneyland…

Leanne knows so much about Disneyland Paris and was super helpful with hints and tips for us of what to do when we got there. She organised everything for us and took any stress out of planning away. We had never been to Disneyland before so wouldn't have had a clue about what you needed to include in your booking etc but she was really knowledgeable and did it all for us. She was always available to answer any questions I had on the run up to the trip and even sent fab scratch cards for our children to reveal where we were going on holiday. As well as lovely Disney t-shirts for them to wear when we were there! Rock My World always go over and above and I'll never hesitate to recommend to friends and family 🥰.

April 4, 2024
Unprompted review
Rated 5 out of 5 stars

Thank you RMW travel

We had a great experience and would definitely recommend RMW. I just asked an initial question about the weather in April where we were looking to go and Stewart ended up booking everything for us a couple of hours later (and at 10.30pm at night just because he wanted to make sure we got it before it sold out!). The help from Isobel and Leanne was perfect, they liaised with the hotel for us and got us organised with check-in etc. and even sent a goodie bag for the kids.

Will definitely use them again for future holidays and massive thank you from us all!

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Rock My World are fantastic

Leanne at Rock My World was fantastic from our first communication. We used RMW to book our magical stay at Disney Land Paris and Leanne spent about 30mins just talking to me about her personal experience and tips and in no way put any pressure to book.

She was accessible and quick to reply to any queries I had and made the full experience smooth! Even the added extras she sent (won’t add spoilers!) made it all the more special.

I wouldn’t hesitate to recommend Rock My World and will for sure use them again in the future.

March 27, 2024
Unprompted review
Rated 5 out of 5 stars

Our best holiday ever…

Oh my goodness- our best holiday ever and our second one organised by Rock my world! Isobel took so much time to listen to what we wanted and made suggestions to help make our trip to Sri Lanka a fabulous experience! The little personal extras like the messages in our hotel rooms made it extra special! The app also made life very easy while we were away. We had one “blip” on holiday and Isobel and the team were very quick to help us sort the problem out! We are already thinking we need to contact RMW to help plan our next adventure!

March 8, 2024
Unprompted review
Rated 5 out of 5 stars

Isobel and Leanne organised a 5 day…

Isobel and Leanne organised a 5 day trip to Rome for us. How easy having it all organised and exactly what we wanted. Lovely hotel, good flights and price. Exactly what we wanted but without all the hard work of organising. Will definitely recommend to friends and family and be back for future trips. First class stress free service.

March 17, 2024
Unprompted review
Rated 5 out of 5 stars

They do Rock

This is our fourth trip with Rock my World and I just wouldn't consider using any other company. The personalised service and communication from the word go, is simply outstanding. All our trips have been tailored specifically to our needs and we have never been disappointed.
You guys do actually ROCK

March 6, 2024
Unprompted review

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