This store is a joke. Don't buy from them. I bought three things (a dress, boots, and a bag), and the dress came, though the boots were the incorrect size and the bag was refunded without notice or ex... See more
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Scam artists reselling cheap, sweatshop clothes for a premium. They have no customer service, so don't expect a refund or return without fighting tooth and nail with your payment provider for it. On t... See more
I have emailed customer service about three times relating to my tracking number saying ‘shipment cancelled’ with absolutley 0 reply Took my money and ran, and aren’t sending out my item. They co... See more
Company replied
Absolutely horrible. No response to emails so no refund even though their size charts are wrong and my shoes came damaged because of their packaging. Also they sell cheap stuff from AliExpress and Tem... See more
Company details
Information provided by various external sources
Dark, Edgy, Alternative Fashion and Lifestyle | Gothic Wiccan Occult Grunge NuGoth FREE SHIPPING Worldwide!
Contact info
Philippines
- rockndollstore.com
1.4
Bad
44 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So happy♡
Ordered a skirt from there and i absolutly love it😻 Skizeguide and quality is super and shipping took about 2 weeks to switzerland. Thanks dolls🖤
January 10, 2020
Unprompted review
Reply from Rock 'n Doll
Thank you so much for the wonderful review, theadventurouspumpkin! Stay safe and healthy!
Do not order from this website
Do not order from this website. They take your money but you never receive your items and they don't reply to emails.
December 26, 2019
Unprompted review
Reply from Rock 'n Doll
Hi Lois. We normally refund orders that are lost in transit. Please kindly provide us your order number and email address so we can check our system for any emails from you. Thank you for your patience and kind understanding. Stay safe and healthy.
Not worth it
Certain items of clothing were dispatched separately which wasn’t an issue, still waiting for the other parcel but don’t think it will be far behind. The trousers I ordered are rather cheap quality for the price charged and the belt again rather cheap in quality and something you’d get from a halloween costume. The trousers are baggier than advertised as well. Rather than going through the hassle of returns as I’ll probably be waiting 30 days for a refund and have to pay for the return of the trousers, I’m making them work with a belt of my own instead, will update when next package arrives as I’ve ordered two tops
Update:
Honestly don’t waste your money, just another cheap Instagram shop who’s clothes fall apart after one wear or wash, completely forgot about this review till I got an email saying that it’s going to be taken down as the company claims it is a fake. In return what is fake is the company trying to take down negative reviews in order to make them look great and let people waste more money on cheaply produced clothes. Like I said before another cheap insta shop that deletes comments and reviews to try and keep new buyers falling for the cute aesthetic rather than the quality of the clothes
December 5, 2019
Reply from Rock 'n Doll
Hi Tasha "Milk and Two Sugars". We reported this review as a fake review because we have already received fake reviews from reviewers who cannot prove they are legit customers. In this case, we cannot trace who the customer is because the name used in this review is an alias and there was no email correspondence with us regarding this complaint, which we could have been resolved if we received one.
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