Even though the first pair of shoes I ordered never arrived nothing to do with your company. The couriers fault.. your customer service was very helpful unlike the couriers customer service that still... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The shoes are light and comfortable, but the delivery time was very long and tracking was not very helpful. I think they came from China, but no indication was given at the time I placed the order tha... See more
Company replied
Nice pictures in comparison to the shoes u get delivered. The only thing that I would do it change the steel to the colour black on the shoes I ordered because u can see the metal through the shoe an... See more
Company replied
fair pricing on products and even better on discounts. Honestly fantastic delivery times although a bit late from payments to processing delivery. All round very pleased with the shoes - early days ye... See more
Company replied
Company details
Written by the company
Besides safety, these aesthetically designed Safety Shoes and Safety Trainers also provide maximum comfort for your feet to wear all day long. These Steel Toe Cap Trainers for men and for women embedded with a cushioned foot-bed, combined with the breathable mesh lining, helps you to feel soft and comfortable.
Contact info
119 CRICKLEWOOD BROADWAY, NW2 3JG, LONDON, United Kingdom
- +44 7487 4444 87
- info@ronashoes.com
- ronashoes.com
4.3
Excellent
6K reviews
Replied to 87% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Lost shoes
Even though the first pair of shoes I ordered never arrived nothing to do with your company. The couriers fault.. your customer service was very helpful unlike the couriers customer service that still have not responded to my emails but overall a good product when I got my second order
June 10, 2025
Unprompted review
When I tried on the shoe it was…
When I tried on the shoe it was comfortable and really breathable, non-slip shoes so I like the shoe
June 23, 2025
Unprompted review
Good looking and comfortable safety…
Good looking and comfortable safety shoes!!! 5*****
June 24, 2025
Unprompted review
Reply from Rona Shoes
Dear Andrei,
Thank you so much, We’re thrilled to hear you find them both stylish and comfortable. Enjoy wearing them and stay safe!
Best regards
Customer Service
The shoes are great
The shoes are great. They are light weight and comfortable. I wish they were sold in stores near me and not shipped from China.
June 24, 2025
Unprompted review
Great shoes
June 23, 2025
Unprompted review
Reply from Rona Shoes
Dear Mick,
We are happy to help you with this matter.
Thank you,We’re so glad you like the shoes — your satisfaction means a lot to us.
Best regards
Customer Service
nice and comfortable shoes
nice and comfortable shoes. customer service also good.
June 17, 2025
Unprompted review
Reply from Rona Shoes
Dear Customer,
We appreciate your support! It's great to know the shoes met your expectations and our customer service was helpful.
Best regards,
Rona Shoes Team
Very good
Very good. Quick delivery than expected and shoes very comfortable
June 17, 2025
Unprompted review
Reply from Rona Shoes
Dear Adarsh,
Thank you so much! We’re thrilled the delivery was quicker than you expected and that the shoes are comfortable for you. That combination is exactly what we aim to provide.
Poor quality and came broken. And there not taking responsibility or offering anything back.
The lace wire on one locked up and wouldn't loosen the first hour of wearing them. Then when I pulled and freed them (yes while pulled and unlocked) it stripped the mechanism completely. Sent videos and no support from the company at all. Being completely ignored.
June 18, 2025
Unprompted review
Easy to order and quick delivery.
June 5, 2025
Unprompted review
Reply from Rona Shoes
Dear Glenn,
Thank you for your feedback! We’re happy that the ordering process was simple and that your delivery arrived quickly. That’s exactly the smooth experience we want our customers to have.
My second pair
This is the second pair i have purchased. Definatelty a great comfortable pair of shoes.
Tim - Australia
June 16, 2025
Unprompted review
Reply from Rona Shoes
Dear Tim,
Thank you so much for your loyalty! We’re really glad that your second pair is just as comfortable as the first. It means a lot to us to be your go-to shoes in Australia.
Nice light safety runners a little but big put in insoles so they are fine now,
Nice light safety runners usually takes size 10/45 those ones are a little bit loose put insoles in so they are fine now. Used other ones from other shops previously too heavy so my son is happy with your ones
June 14, 2025
Unprompted review
Reply from Rona Shoes
Dear Anthony,
Thank you kindly for your feedback! It’s great to know you had such a pleasant experience with us. We always aim to make things as easy and positive as possible.
Very confortable shoes,recomended
June 13, 2025
Unprompted review
Reply from Rona Shoes
Dear Gedas,
Thank you very much! We’re glad you’re finding the shoes so comfortable – that’s exactly what we want for our customers. Enjoy wearing them!
Reply from Rona Shoes
Dear Bremi,
Thanks for your kind words! We’re happy to know you’re satisfied with both the service and the quality of our shoes. That balance is very important to us.
These are the second pair I’ve ordered
These are the second pair I’ve ordered, different style this time but lots of comments on how good they look for safety shoes, not to mention they are really comfortable & lightweight.
My feet are very happy.
June 10, 2025
Unprompted review
Reply from Rona Shoes
Dear Amelia,
Thank you so much for your review! We’re thrilled to hear you loved both pairs – it’s fantastic that they not only feel comfortable and lightweight but also get compliments. We’re very happy your feet are so happy!
Reply from Rona Shoes
Dear Hay,
Thanks a lot for your kind words! We’re glad to know you find the shoes comfy and that delivery was speedy. That combination makes us very proud.
I have been using safety shoes over 18…
I have been using safety shoes over 18 years by far the best light weight comfortable shoes highly recommended
May 31, 2025
Unprompted review
STAY AWAY!!!!
This company will look for any reason to not refund you even after asking within the timeframe and returning the item in good condition.
I sent some shoes back and the pic they sent me was completely wrong with the incorrect order number - telling lies. Then in the correct pic the shoes had nothing wrong with them - lies again.
They just try to get out of a refund once they have your money. Daylight robbery. They just dont care about you so dont even bother with them!
June 3, 2025
Unprompted review
Quality
the shoes has a sign on the tongues.one of the signs is not on straight
June 1, 2025
Unprompted review
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