Even though I’m based in Scotland and Roofmaker are around five hours away, Stella was brilliant at arranging a visit as quickly as possible. The motor had worked perfectly for almost 10 years before... See more
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Company details
Written by the company
Roof Maker design, manufacture and supply world class rooflights. Our unique, patented suite of products deliver the sleek innovation, quality and durability to transform your bold vision into breathtaking reality.
Contact info
1 Pinfold Road Thurmaston , LE4 8AS, Leicester , United Kingdom
- 0116 269 6297
- sales@roof-maker.co.uk
- roof-maker.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 85% of negative reviews
Typically replies within 2 weeks
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Adam was very helpful
Adam was very helpful, clarified my technical queries and did his best to accommodate our needs.
Molly in the customer service…
Molly in the customer service department was very polite and understanding of my issue I had with my shattered glass and informed me of the next steps. Had to wait a while for a response but now all sorted finally
Very informative and friendly service
Very informative and friendly service, I ordered my rooflight through Tilly and she made it an easy process.
Tillie was very helpful and answered…
Tillie was very helpful and answered all questions. Very efficient and friendly service.
I had an issue with my skylight and…
I had an issue with my skylight and every time I spoke to Molly she has been absolutely wonderful. She always kept me up to date about any sort of query I had with changing delivery dates or making sure I was happy once it had been delivered. Thanks so much Molly!
At the NEC saw your stand
At the NEC saw your stand, impressed by Leebaan, he knows his stuff, will be my next purchase.
Leebaan was very helpful and…
Leebaan was very helpful and insightful, would happily deal with him again
Professionalism
We attended the Grand Designs at the NEC and came across Roof-Maker Ltd. We had the pleasure of speaking with Leebaan, who is very professional with great knowledge. He clearly explained processes, standards of work and most importantly offered honest advice.
It was evident he takes great pride in his work. I look forward to working with you on my new project.
Brilliant service by Molly
Brilliant service by Molly. Very professional,polite and friendly. Answered all my queries with ease. An asset to your company.
Leebaan at the NEC
We met Leebaan at the NEC, he was extremely knowledgeable and gave us the confidence to place our order straight away. Great service.
Amari’s service is brilliant
Amari’s service is brilliant, friendly & helpful throughout which made my experience very pleasant. Surprised how smoothly everything went would definitely recommend his honest service.
Connor was amazing
Connor was amazing! He listened, sorted my issue quickly, and was really kind the whole time. Such a great experience
Had a great experience with Connor
Had a great experience with Connor — really polite, patient, and sorted everything quickly
Received terrific service as always
Received terrific service as always. Not the first time with the company and most certainly won’t be my last. Highly recommend to anyone looking for a similar service. Be sure to ask for Alphy/Amari as the customer service from him is always exceptional
Connor was incredibly helpful and…
Connor was incredibly helpful and professional. He handled everything quickly, answered all my questions clearly, and made the whole experience smooth and stress-free. Great customer service
A pleasure dealing with Connor
Connor was super helpful and really easy to talk to. He handled everything quickly and made the whole process feel effortless. Clear communication, no stress — just great service all around!
Great service and they delivered on the…
Great service and they delivered on the specifications that was present. The help from Amari made the whole operation go smoothly.
Connor was very helpful and prompt with…
Connor was very helpful and prompt with my queries on the blinds I purchased. I will be definitely recommending!
My experience with Amari Johnson was…
My experience with Amari Johnson was truly exceptional. He was super professional and transparent throughout our call - I would highly recommend using them.
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