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Active Ventilation Products Reviews 169

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TrustScore 5 out of 5

4.8

Metal Fabricator
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Review summary

Created with AI, based on recent reviews

Evaluating 47 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the high quality of the products, often noting that the items received met or exceeded their expectations and were well-made in the USA. Reviewers frequently highlight the helpfulness and knowledge of the staff, who provide expert advice and guidance in selecting the correct products. The ordering process is described as easy, with fast shipping and timely delivery, ensuring products arrive quickly and in good condition. However, some customers also noted issues with product quality, specifically mentioning that some materials were too thin and distorted, making installation difficult and affecting the aesthetic. Additionally, a few people were dissatisfied with the paint quality, describing it as merely dusted with paint , and others mentioned concerns about shipping costs and packaging that resulted in bent corners.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as high-quality, made... See more

Quality

Users describe positive interactions with quality, with many reviewers stating that the product quality... See more

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and secure shipping,... See more

Order

Customers consistently note positive experiences with order, highlighting the easy purchase process and fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Mark was extremely helpful in guiding me toward finding the correct fan to replace ours. Shipping was fast, and we had our replacement fan in just a few days.

Rated 5 out of 5 stars

I called for information and right away got what I needed to know from an experienced representative. I ordered the vent on their website and received and paid the invoice quickly. a notice indicate... See more

Company replied

Rated 5 out of 5 stars

With Active Ventilation, you're not just getting a manufacturer that fills your orders. You're getting expert advice on how to properly ventilate your property with the correct products. Mark was ext... See more

Company replied

Rated 5 out of 5 stars

With Active Ventilation, you're not just getting a manufacturer that fills your orders. You're getting expert advice on how to properly ventilate your property with the correct products. Mark was ext... See more

Company replied

Company details

  1. Metal Fabricator

Written by the company

AVP manufactures roof vents, attic fans, solar attic fans, roof curbs, roof jack vent caps, off ridge vents, soffit vents, vent pipe caps, PVC pipe caps and other roof venting accessories. Sizes range from 3" up to 48 inches in diameter. AVP’s attic vents are UL Classified. Certifications: FBC, TDI, Miami Dade.

Contact info

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Quick

Quick, and good quality products

December 24, 2019
Unprompted review
Rated 5 out of 5 stars

Service was excellent and vents came in…

Service was excellent and vents came in as promised. They are exactly what was needed. Haven't connected vents to them so I'll see what the sheet metal contractor says. The powdercoat has a high sheen which makes the vents reflect sunlight at certain angles. It would be better if a flat or satin finish were offered.

December 9, 2019
Unprompted review
Rated 5 out of 5 stars

Nice product!

Exactly as described. Communicated several times as to status. Product is well made and looks good.

November 11, 2019
Unprompted review
Rated 5 out of 5 stars

Quick service

Quick service, even when they forgot to ship part of the order originally. They promptly made if right. Highly recommend them for ventilation products. High quality materials used.

November 4, 2019
Unprompted review
Rated 2 out of 5 stars

The product is good quality but I could not believe they are jacking up their shipping costs to make additional profits!

The product is good quality and I could use more, but, with the shipping charges this company charges I doubt I will order again. I paid $40. for 2 aluminum vents and they charged another $40. for shipping 2 items that weigh a total of 4 pounds. Just 2 lightweight aluminum vents wrapped in some bubble wrap in a box. Talk about doubling your money on the sale! I would have given them a 1 rating except that the vents are pretty good quality, but the shipping is a ripoff, sorry to say!

November 2, 2019
Unprompted review

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