Firepits UK Reviews 346

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and solid construction of the products, often highlighting them as well-made and built to last. Many people are delighted with the excellent service received, noting prompt and hassle-free delivery, often arriving ahead of schedule. The ordering process is described as easy, and communication regarding delivery dates is frequently commended. However, some customers experienced issues with product damage upon arrival and found the product's BBQ functionality limited. A few other people also felt that the delivery service used by the company was unreliable, leading to significant delays and missing items.

What people talk about most

Product

Customers consistently express high satisfaction with the product quality, often describing items as... See more

Quality

Clients share positive opinions on quality, consistently praising the products as excellent, well-made, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and on-time... See more

Service

Customers consistently note positive experiences with service, often describing it as outstanding, excellent,... See more

Order

People report positive experiences with ordering, finding the process easy and straightforward. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fantastic workmanship as always with firepits uk, really like the dual pitnic bbq, bought for our camping trips although we tried it out in the garden after seasoning the grill plates and it works a t... See more

Company replied

Rated 5 out of 5 stars

Fire pit delivered on time, as promised. First impression is of a solid well constructed pit and bar b que , fits well into allocated position. Can’t wait to fire it up and enjoy relaxing in front of... See more

Rated 5 out of 5 stars

I purchased an Asado Doble Grill together with a steel hood to extract the heat and smoke from the grills site in our garden pavilion. It was a big purchase but I was close to their production site in... See more

Rated 5 out of 5 stars

I wanted to order a couple of cloches and a press, but the later was out of stock. They were very helpful, told me when the burger press was going to be back in stock, and importantly, delivered on th... See more

Company replied


Company details

  1. BBQ Area
  2. Barbecue area
  3. Steelwork Manufacturer

Written by the company

Firepits UK. Original designs, handmade in the UK from British steel Firepits UK has a range of over 40 fire pits, outdoor kitchens, pizza ovens and chimineas, which are handmade in our Monmouthshire workshop from high quality British steel. The premium grade steel and exacting construction methods result in the finest quality fire pits available. For Cooking & More - Many of our fire pits are ideal for cooking over, with unique features such as the Swing Arm BBQ Rack. Firepits UK also sells an extensive range of clever cooking accessories as well as pizza ovens and outdoor kitchens to kit out even the most ambitious outdoor chefs. For All Seasons - Made from premium grade steel, our range is designed to withstand all weathers so that the fire pits and their owners can enjoy the garden all year round. The Chef's Choice - The unique features of our fire pits make them the choice for serious cooks, having been used by the UK's leading chefs including Tom Kerridge, Paul Ainsworth, James Martin and James Strawbridge.


Contact info

4.8

Excellent

TrustScore 5 out of 5

346 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Fantastic quality

Fantastic quality, outstanding service. Delighted with my firepit I purchased last summer so decided to order the pizza combination. I cannot recommend this company highly enough. Great to buy outstanding quality products and supporting a British business. Thank you.

May 27, 2026
Rated 5 out of 5 stars

Fire pit delivered on time

Fire pit delivered on time, as promised. First impression is of a solid well constructed pit and bar b que , fits well into allocated position. Can’t wait to fire it up and enjoy relaxing in front of it.

May 28, 2026
Rated 5 out of 5 stars

Great service. Great product.

I purchased an Asado Doble Grill together with a steel hood to extract the heat and smoke from the grills site in our garden pavilion. It was a big purchase but I was close to their production site in Wales one weekend so I popped in. Lewis showed me around the impressive site and I was assured they were producing high quality products. Lewis listened to my wish list and together over a few months and with his advice, we settled on a bespoke design. I am super pleased to receive an Asado Doble “type” grill and hood. I received top quality service and a well made, truly epic product. The theatre this fire grill produces, makes every meal with friends a great experience.

May 5, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

I ordered the kebab rack as part of a larger order of one of the Katherine Wheel Grills for a family birthday. Both of the items are absolutely excellent in terms of quality, value & design - they were fired up all weekend. I'd also been a bit late to the party in terms of ordering, the team managed to get my order out in time for the birthday celebrations too - special thanks to Rebecca for all her help. I'll certainly be ordering again!

April 29, 2026
Rated 5 out of 5 stars

Great product

Great product – very well made and solid. Delivery was smooth and hassle-free. I’m very satisfied with my purchase and can’t wait to try cooking in the pot this weekend!

April 1, 2026
Rated 5 out of 5 stars

Asado cross

I've bought a few items from this company, and they all work really well. Solid built, built to last! Had delivered today an asado cross, and looking forward to using it!

April 2, 2026

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