Roomia Self Storage - Butler Reviews 

240
TrustScore 5 out of 5

4.8

Sunderland Crescent 22, 6036 Butler, Western Australia, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Highly recommend Roomia for all storage needs have been using them for 2 and a half years and still use them. Extremely pleasant helpful staff, property is well kept and very convenient anytime acce... See more

Company replied

Rated 5 out of 5 stars

There is no words to be found to describe how incredible Butler Roomia storage facility is. Scott and Dee are true ambassadors in every way!!! They are professional, service minded beyond norm. I... See more

Company replied

Rated 5 out of 5 stars

From signing on to completing our storage was seamless. Staff were so helpful. 2 years of no problems, easy to enter and exit facility. If i ever needed to store again Roomia would be the first call I... See more

Company replied

Rated 5 out of 5 stars

We needed to accommodate furniture for a second home. We had an unknown period between vacating the original home and acquiring the new one - and no space in our main home. A unit of the right size cl... See more

Company replied


Company details

  1. Self-Storage Facility
  2. Automobile Storage Facility
  3. Moving Supply Store
  4. Packaging Supply Store
  5. RV Storage Facility
  6. Storage Facility

About Roomia Self Storage - Butler

Written by the company

When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.

At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.

Our goal is to make your life Roomia, one storage unit at a time.

Visit Website

Make your life Roomia.

Written by the company

Is ‘Roomia’ a real word? No. But we’re claiming it!
It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
The Roomia Difference
Service
Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
Security
Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
Understanding
You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.

Contact info

  • Sunderland Crescent 22, 6036, Butler, Western Australia, Australia

  • 95641999

4.8

Excellent

TrustScore 5 out of 5

240 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(240)

694 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding service by the staff…

Outstanding service by the staff especially Scott who went out of his way to help us

August 29, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thank you for your wonderful feedback. We're delighted to hear that Scott provided outstanding service and went the extra mile for you. We'll be sure to pass along your compliments to him. We're always here to help, and we appreciate your recognition!

Rated 5 out of 5 stars

Excellent customer service.

Excellent customer service.

August 24, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thank you for your review, feedback and for choosing Roomia!

Rated 5 out of 5 stars

Great bunch of staff

Great bunch of staff, easy and convenient storage facility

August 16, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thank you so much. We’re lucky to be a part of such an awesome team. We're glad you found our facility easy and convenient—your satisfaction means the world to us.

Rated 5 out of 5 stars

Denise took great care of me and walked…

Denise took great care of me and walked me through everything.

August 16, 2024
Unprompted review
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

We're so happy to hear that Denise took such great care of you! Our goal is to ensure you have a smooth experience every step of the way. Thanks for choosing us for your storage needs.

Rated 5 out of 5 stars

Scott

Scott, went out of his way to help us with our resent move and store our belongings.

August 6, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thanks for your review and feedback. Scott will be happy to hear your kind words. Thank you for choosing Roomia.

Rated 5 out of 5 stars

Excellent helpful staff

Staff great for help. Very clean storage unit and easy to get to.

August 5, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Hi Dianne, thanks for the review and feedback. We are very happy to hear the Roomia team were able to help you. Thank you for choosing Roomia.

Rated 5 out of 5 stars

Roomier saved me and made experience pleasant …

Great help easy understand best experience nothing to change here

August 5, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

We're thrilled to hear you had such a positive experience with us. Thank you for your fantastic review. If you ever need anything, our team is always here to help.

Rated 5 out of 5 stars

Awesome storage units

Awesome storage units, easy access and handy being 24/7, the staff was nice and very helpful also

August 1, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thank you for your fantastic review. We're so glad to hear you found our 24/7 access convenient and our staff helpful. Your satisfaction is our top priority, and we're here to ensure you have the best storage experience possible.

Rated 5 out of 5 stars

Fantastic facility that has ease of use…

Fantastic facility that has ease of use along with helpful staff

August 2, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thank you for your kind words. We're thrilled that you find our facility easy to use and our staff helpful. Your satisfaction is our priority, and we appreciate your feedback.

Rated 5 out of 5 stars

We received great instructions on how…

We received great instructions on how to
use the facility.
Thanks

July 30, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thank you for your kind words. We're glad to hear that our instructions were helpful. If you need any further assistance, please don't hesitate to reach out. We appreciate your support.

Rated 5 out of 5 stars
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thank you for your positive review! We're thrilled to hear that you had a great experience with our team and customer service. Your satisfaction is important to us, and we appreciate your feedback.

Rated 5 out of 5 stars
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thank you for your feedback! We're happy to hear that the setup process was easy for you. If you need any further assistance, feel free to reach out. We're here to help!

Rated 5 out of 5 stars

Very helpful and friendly service

Very helpful and friendly service

July 26, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thank you so much for your kind words. We're thrilled to hear that you found our service helpful and friendly. We look forward to continuing to meet your storage needs.

Rated 5 out of 5 stars

The manager was very helpful and…

The manager was very helpful and friendly was able to help me with what I needed and gave excellent advice

July 25, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Hi Nathan,
Thank you for your review. We will be sure to pass your kind words and feedback onto Scott.

Rated 5 out of 5 stars

Scott, Manager at Butler Roomia

Scott, from Butler Roomia Storage was amazingly helpful in helping my family and I with our dilemma of needing a place to store a house full of stuff for a short amount of time before moving into our new place. To make it easier and less stressful on us, he provided a great solution at an affordable price and a unit that was easily accessible to move stuff in and out without the hassle. We will be sure to use Roomia again in the future and many thanks to Scott for his support and amazing customer service :)

July 15, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Thank you so much for your kind words and for sharing your positive experience with us! We’re thrilled to hear that Scott was able to assist you and your family during your move. We hope you've settled into your new place well.

Rated 5 out of 5 stars

Extremely helpful service on setting up…

Extremely helpful service on setting up the app and introductions we would never had done it without help

I had trouble doing online booking but rung the office for help which did help enormously

The storage is very good , learnt how to get in and out which is very easy with the app

July 16, 2024
Roomia Self Storage  - Butler logo

Reply from Roomia Self Storage - Butler

Hi Francis, thank you so much for your feedback and review. We are glad you found the team helpful and are happy storing with us at Roomia!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look