Huge shoutout to Sarah and Josh at the Minchinbury branch! Their customer service is unmatched—friendly, polite, and extremely efficient. The check-in process was quick and transparent with no hidden... See more
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The lady that helped us was extremely accommodating and friendly. She showed us the storage units and explained everything without rushing us. The process was simple and straightforward which we loved... See more
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From the moment you walk in, you're greeted with professionalism, friendliness, and genuine care. Sarah and Vicki are absolutely astonishing, they're incredibly knowledgeable, always happy to help, an... See more
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Geoff and Sarah at Roomia Minchinbury are extremely helpful, knowledgeable and respond quickly when needed. They are also great at explaining how the facility works and how to use the ap that operates... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- RV Storage Facility
- Storage Facility
About Roomia Self Storage - Minchinbury
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
John Hines Avenue 9, 2770, Minchinbury, New South Wales, Australia
- (02) 9436 6730
4.9
Excellent
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Vikki & Sarah were great
Vikki & Sarah were great. Vikki saved us when we arrived late at night, thanks so much Vikki you were great.
June 28, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thank you for the wonderful review.
We're so glad Vikki and Sarah were there to help, especially when you needed it most.
We'll be sure to pass on your kind words to both Vikki and Sarah. Thanks for choosing Roomia! 😊
Awesome
Awesome, friendly and Would recommend to everyone.
great customer service.
June 26, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thank you for the awesome review!
We're delighted to hear you had such a positive experience with our team. Providing friendly service and making storage easy is what we're all about.
Thanks for choosing Roomia and for the recommendation. It really means a lot! 😊
Helpful Staff
Vicki and Sarah were extremely helpful to show us the different size storage options available.
Feedback:
The app to sign the agreement could use some small adjustments. When a section is missed, taking the screen directly to the location will help instead of needing to search all over the form for a missed check box.
June 20, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thanks for the great feedback. We're so pleased Vicki and Sarah could help you find the right storage solution.
We also appreciate your comments about the agreement app. We've shared your suggestion with the team as it's a great way to make the process even smoother.
Thanks for choosing Roomia.
Great to speak with Vicky
Great to speak with Vicky, very easy going and helpful l remembered her from St Marys Roomia.
June 13, 2026
Reply from Roomia Self Storage - Minchinbury
Thanks for the review. We're glad Vicki made the experience easy and helpful for you.
It's always nice when a familiar face makes things feel that little bit easier. We'll be sure to pass on your kind words to Vicki.
Thanks for choosing Roomia.
I am absolutely stunned with Vicki and…
I am absolutely stunned with Vicki and how informative she was. She helped me understand the size storage unit I would need based off a description of what I was storing. I am extremely happy with how this place is managed and highly recommend to everyone
June 16, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Wow, thank you for the wonderful feedback.
Finding the right storage size can feel like a guessing game, so we're delighted Vicki could make the process simple and give you confidence in your choice.
We'll be sure to pass on your kind words. Thanks for the recommendation and for choosing Roomia.
Great facility.
We have used Roomia storage facility Minchinbury for the past 3 months. The whole process from set up to cancellation was so easy, even using the Roomia van was a seamless process. The staff in the office have always been so friendly and extremely helpful. Would highly recommend.
May 22, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thank you for the recommendation and for choosing Roomia Minchinbury. We’re delighted to hear the entire experience — including the van hire — was seamless from start to finish. We’ll pass your kind words on to the team!
Vicky was extremely helpful and very…
Vicky was extremely helpful and very knowledgeable made the move so much easier and worry free.
April 8, 2026
Reply from Roomia Self Storage - Minchinbury
Thanks so much for the lovely review. We’re really pleased to hear Vicki was able to make your move easier and less stressful. We’ll be sure to pass your kind words on to her.
Thanks again for choosing Roomia.
The booking process and customer…
The booking process and customer service from Sarah was great. She was welcoming and friendly and showed me through the venue and was very thorough.
May 9, 2026
Reply from Roomia Self Storage - Minchinbury
Thanks so much for the great review. We’re really pleased to hear Sarah made the booking process easy and took the time to show you through everything thoroughly. We’ll be sure to pass your kind words on to her.
Thanks again for choosing Roomia.
Very responsive and helpful team at…
Very responsive and helpful team at Minchinbury, made the process seamless.
May 11, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thanks so much for the review. Great to hear the Roomia Minchinbury team was responsive, helpful and made the whole process seamless for you. We really appreciate your support.
I’ve never dealt with a storage company…
I’ve never dealt with a storage company before however I will never deal with anyone else. Roomia was fantastic from the moment I started working with them. They were thorough, helpful and informative, nothing was too much. They’re 24hour access is what sold me the most and the app was so easy to use. I’d recommend Roomia to anyone looking to store their belongings. Sarah was brilliant to deal with, well done. Shame I had to leave, but all good things come to an end eventually. Might see you again, thanks.
May 6, 2026
Reply from Roomia Self Storage - Minchinbury
Wow, thank you so much for such a thoughtful review. We’re really happy to hear your first storage experience was such a positive one.
We’ll absolutely pass your kind words on to Sarah. She’ll really appreciate it.
While we’re sorry to see you go, we’re so glad we could help during the time you needed storage.
“Highly recommend Roomia
“Highly recommend Roomia! I stored both my furniture and car, and everything was kept in excellent condition the entire time. The facility was clean and secure, and the staff were professional, friendly, and easy to communicate with. Made the whole process simple and stress-free.”
Thankyou
May 4, 2026
Reply from Roomia Self Storage - Minchinbury
Thanks so much for the wonderful review and recommendation. We’re really pleased to hear both your furniture and car stayed in excellent condition and that you found the facility clean, secure and easy to use. Thanks again for choosing Roomia.
Sarah at Minchinbury was very helpful…
Sarah at Minchinbury was very helpful in showing us the storage unit & explaining how it works. Gaining access is quite simple with the app. I’m happy that I decided to use this facility.
May 1, 2026
Reply from Roomia Self Storage - Minchinbury
Thanks so much for the review. We’re really pleased to hear Sarah took the time to show you through the facility and explain everything clearly. We’ll be sure to pass your kind words on to her.
Great to hear the app and access process has been simple to use too. Thanks again for choosing Roomia.
Very easy
Very easy, on-site team was very helpful and quick to upgrade my storage unit when I moved in yesterday
May 2, 2026
Reply from Roomia Self Storage - Minchinbury
Thanks so much for the review. Great to hear the team was able to help quickly and make your move-in experience easy and smooth. We appreciate you choosing Roomia and hope you’re settling in well.
Great facility
Great facility, very clean and good access to unit. Staff were very helpful and provided good information.
April 27, 2026
Reply from Roomia Self Storage - Minchinbury
Thanks so much for your review and for choosing Roomia.
Great experience
I had a really good experience with roomia from the time I got my storage unit up to when I chose to stop needing the unit the staff were friendly an very helpful the location was perfect for where I lived overall service was great would definitely be using them again in the future 😊
April 28, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thanks so much for your review and for choosing Roomia. We’re really pleased to hear you had a great experience from move in through to moving out.
We’d love to welcome you back anytime you need storage again. Thanks again for storing with Roomia.
Reply from Roomia Self Storage - Minchinbury
Thank you for the great feedback, Andrew. It’s good to hear setting up your storage was quick and straightforward, with options that suited what you needed. Thanks for choosing Roomia Self Storage.
Reply from Roomia Self Storage - Minchinbury
Thank you, Bonnie. We’ll be sure to pass your thanks on to Vicky, she’ll really appreciate it.
We’re glad we could help make your self storage experience a positive one.
Friendly and helpful staff
Vicki was an incredible help. Warm, friendly and oriented me clearly and efficiently to the storage space.
April 24, 2026
Reply from Roomia Self Storage - Minchinbury
Thank you for the kind words, Megan. It’s great to hear Vicki made you feel welcome and helped you get set up quickly and clearly. Thanks for choosing Roomia Self Storage.
Reply from Roomia Self Storage - Minchinbury
Thank you for the kind words, Sofia. It’s great to hear our team made you feel welcome and supported.
Vicki was a great help and was very…
Vicki was a great help and was very helpful
April 23, 2026
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thank you for the kind feedback. It’s great to hear Vicki was such a help and made your experience an easy one.
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