Huge shoutout to Sarah and Josh at the Minchinbury branch! Their customer service is unmatched—friendly, polite, and extremely efficient. The check-in process was quick and transparent with no hidden... See more
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The lady that helped us was extremely accommodating and friendly. She showed us the storage units and explained everything without rushing us. The process was simple and straightforward which we loved... See more
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From the moment you walk in, you're greeted with professionalism, friendliness, and genuine care. Sarah and Vicki are absolutely astonishing, they're incredibly knowledgeable, always happy to help, an... See more
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Geoff and Sarah at Roomia Minchinbury are extremely helpful, knowledgeable and respond quickly when needed. They are also great at explaining how the facility works and how to use the ap that operates... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- RV Storage Facility
- Storage Facility
About Roomia Self Storage - Minchinbury
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
John Hines Avenue 9, 2770, Minchinbury, New South Wales, Australia
- (02) 9436 6730
4.9
Excellent
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
It has been a pleasure
It has been a pleasure dealing with anyone at Roomia which has made the entire experience great
August 27, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you for your kind words! We’re so pleased that every interaction with our team has made your storage experience such a positive one.
A SPECIAL THANK YOU TO SARAH AND VICKY…
A SPECIAL THANK YOU TO SARAH AND VICKY FOR YOUR EXCELLENT SERVICE AND HELP. YOU GUYS ARE THE BEST ALWAYS WILLING TO HELP CUSTOMERS AND EVEN GO THE EXTRA MILE TO MAKE SOMEONES DAY .
YOU GUYS ROCK.
I WOULD RECOMMEND YOU TO MY FAMILY AND FRIENDS FOR THE PROFESSIONAL SERVICE AND EXPERIENCE.
THANK YOU ONCE AGAIN.
August 23, 2025
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Wow—thank you so much! Sarah and Vicky will be over the moon to read this. Going the extra mile is what they love to do, and we’re so glad it made a difference. We truly appreciate your recommendation.
Excellent service
I used 2 units and the service was excellent. Sarah & Vicky are very helpful and friendly. It was a very good exeperience. The units are clean and secure using the apps technology, allowing us to access 24/7. That is a very helpful.
I definitely will use it again next time and recommend it to my friends.
Thank you Sarah & Vicky for such a great service.
August 18, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you for such a thoughtful review! Sarah and Vicki will be thrilled to know they made your storage experience so positive. We’re glad you found the units clean, secure, and easy to access with the app. We really appreciate your recommendation and look forward to welcoming you back next time.
Always friendly helpful staff clean…
Always friendly helpful staff clean and tidy spaces easy to use the app for entry in and out
August 2, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks for the shout-out! Clean, easy, and friendly is exactly what we’re aiming for—glad the app's working well too.
Always speak to staff if there’s anything you need
Staff were always present when needed.
Was always able to negotiate which was a bonus
The cleanest storage units I’ve seen and would recommend to everyone
July 16, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you! We’re happy to hear our team was available when needed and flexible with your needs. Your recommendation means the world to us — and we agree, clean storage matters!
……..
My first time with Roomia, and Sarah provided excellent customer service. She was extremely helpful and made the process simple. It's definitely worth the price for the space needed. I will absolutely recommend to others.
July 18, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks for choosing Roomia! We’re so glad Sarah made your first experience a great one — we appreciate your recommendation!
Reply from Roomia Self Storage - Minchinbury
Hi Sam, Thank you for your review and feedback.
Awesome Experience with Vicki!
Vicki has provided exceptional customer service from the very beginning. When we were first searching for a space, she personally gave us a tour, offered valuable insights, and helped us identify what would best suit our needs. Her experience and genuine passion for customer service truly stand out. Well done, Vicki!
Also, the facility itself is outstanding—modern, well-maintained, and equipped with the latest technology.
July 1, 2025
Reply from Roomia Self Storage - Minchinbury
Hi there, thank you so much for the fantastic feedback! 😊 We're thrilled to hear Vicki made such a great impression — she really is passionate about helping people find the right fit, and your kind words mean a lot. We're also glad you're loving the modern facilities and tech. Thanks again for choosing Roomia!
Easy to talk to polite and…
Easy to talk to polite and understanding ring once response quickly same time i got the second storage room
June 14, 2025
Reply from Roomia Self Storage - Minchinbury
Hi Susanne, thanks for your kind words and great review! We're so pleased we could help you quickly and make the process easy and smooth.
Sarah and Vicki were excellent!
Sarah and Vicki were excellent when it came to helping me choose the best unit within the facility for my needs. They answered all my questions well showed me how easy the booking process was. The pricing was great too.
July 1, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you for the lovely feedback! We're so glad Sarah and Vicki were able to help you find the perfect unit and make the process smooth and stress-free. We’ll be sure to pass along your kind words!
Great service and competitive prices
July 1, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks so much for the 5 stars, Ren! We're thrilled to hear you found our service great and pricing competitive.
Reply from Roomia Self Storage - Minchinbury
Easy and efficient is music to our ears! Thanks for storing with us and for the great review. 😊
Highly recommended. Excellent easy straight forward facility ellent customer service
Excellent customer service.
Easy set up
June 25, 2025
Reply from Roomia Self Storage - Minchinbury
We really appreciate the recommendation! Thanks for calling out our easy setup and customer service—we love hearing that it made a difference.
The service is great
The service is great, very helpful and left with all I needed. Thank you Vicki :)
June 26, 2025
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thanks so much, Ibrahim! We’re glad Vicki was able to help you get everything you needed—she’ll be so pleased to hear this. Appreciate you choosing Roomia Minchinbury!
Impressed
This is my first time hiring storage. With the application on my mobile phone, everything was very smooth. I was impressed.
June 21, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks so much! We’re delighted your first storage experience was smooth and simple via mobile. If you ever need anything else, we’re here to help!
Vicki was fantastic.
Vicki experience just made the difference with my move!
June 3, 2025
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thanks so much! We're thrilled to hear Vicki made such a difference during your move. We’ll be sure to pass on your kind words—she’ll be so pleased!
Friendly staff, clean storage
Sarah and Anton are friendly and welcoming. The storage areas are clean and easily accessible, and the app is simple and easy to use.
May 15, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks so much, Georgia! We’re thrilled to hear Sarah and Anton made you feel welcome and that the app and facility are working well for you. Making storage simple and hassle-free is what we’re all about!
Reply from Roomia Self Storage - Minchinbury
Thanks, Ian! We’re so pleased to hear access and communication have been smooth. Thank you for choosing Roomia.
Amazing staff and facility
Anton was very helpful and understanding in my requirements. I felt supported and heard without judgment throughout the process. Roomia is very clean and maintained facility with a vending machine!!! Highly recommend
May 16, 2025
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thank you for the kind words! We’re so glad Anton made you feel supported.
I have been renting for over 2 years…
I have been renting for over 2 years with these guys and they have been more then helpful with everything. A big thankyou to Anton who has gone above and beyond with assistance during certain circumstances. A true honest bloke.
Highly recommend
May 15, 2025
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thank you, Jacob! We really appreciate your loyalty and kind words. Anton will be so pleased to hear your feedback – we think he’s great too!
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