Huge shoutout to Sarah and Josh at the Minchinbury branch! Their customer service is unmatched—friendly, polite, and extremely efficient. The check-in process was quick and transparent with no hidden... See more
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The lady that helped us was extremely accommodating and friendly. She showed us the storage units and explained everything without rushing us. The process was simple and straightforward which we loved... See more
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From the moment you walk in, you're greeted with professionalism, friendliness, and genuine care. Sarah and Vicki are absolutely astonishing, they're incredibly knowledgeable, always happy to help, an... See more
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Geoff and Sarah at Roomia Minchinbury are extremely helpful, knowledgeable and respond quickly when needed. They are also great at explaining how the facility works and how to use the ap that operates... See more
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Company details
- Self-Storage Facility
- Automobile Storage Facility
- Moving Supply Store
- Packaging Supply Store
- RV Storage Facility
- Storage Facility
About Roomia Self Storage - Minchinbury
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Make your life Roomia.
Written by the company
- Is ‘Roomia’ a real word? No. But we’re claiming it!
- It’s the feeling of room, open space, and a new lease on life. So yes, we make life Roomia.
- The Roomia Difference
- Service
- Storage doesn't start with our space,it starts with your items. We take the time to provide the facilities, service and understanding to create the space you need.
- Security
- Through cutting-edge alarm systems, lighting, and the latest in security measures, we are able to offer peace of mind knowing your items are safe and secure.
- Understanding
- You always have a real person to talk to. We’re here to give in-person advice, support and assistance to new and experienced storers.
Contact info
John Hines Avenue 9, 2770, Minchinbury, New South Wales, Australia
- (02) 9436 6730
4.9
Excellent
241 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The Manager there is Amazing he took me…
The Manager there is Amazing he took me around and showed me what to do. Great knowledge and customer service 👍 highly recommend
May 8, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks, Joanna! We’re so pleased you had a great experience and felt supported by Anton. We appreciate the recommendation!
Sarah at the Michinbury depot has just…
Sarah at the Michinbury depot has just been incredible and amazing . From the beginning she was extremely helpful and bent over backwards to help in anyway possible for me to get a unit which is very close to my property Her attitude towards customer service has been much appreciated so I am glad that a person like this is working for your company.
Thankyou 👍
May 7, 2025
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thank you for the kind words! We’re so lucky to have Sarah on the team—she truly goes above and beyond. We’ll be sure to pass on your lovely feedback.
The Site Manger is amazing and helpful
The Site Manger is amazing and helpful. Great Security, Easy access to locker by phone app.
March 26, 2025
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thanks so much for your kind words! We're thrilled to hear you’ve had such a great experience and found the security and phone app access easy and convenient. 😊
Reply from Roomia Self Storage - Minchinbury
Thanks for the lovely feedback! We're thrilled to hear you found our team professional and friendly, and the facility clean—it’s what we strive for every day.
Very helpful
March 24, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks for the lovely feedback. We're so glad we could help—please don't hesitate to reach out if there's anything more we can do for you.
A wonderful storage experience…
I moved my storage to Roomia recently and the experience couldn’t have been better. Such friendly and helpful service from Anton and Sarah including a facility tour weeks before I started my term there in which everything was thoroughly explained.
March 7, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks for the fantastic review, Nina! We love hearing that Anton and Sarah made your move-in experience smooth from start to finish. Welcome to Roomia!
From the start they were very helpful…
From the start they were very helpful setting up my phone for access .
We're very helpful with any questions I had being i wasn't from Sydney and didn't know the area
I would definitely use them again if needed and recommend family and friends to them
Thank you very much
March 7, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks, Adrian! We’re happy to hear the team made everything easy for you, especially since you’re new to the area. If you ever need storage again, we’d love to help!
Customer service by Anton
Customer service by Anton
Was an awesome guy, he answered every question I had asked
Was happy to show us the in's and out's of everything
Also guided me through the app
Highly recommended and a credit to the company
February 6, 2025
Reply from Roomia Self Storage - Minchinbury
Thanks so much for your kind words! We’re thrilled to hear that Anton provided such a great experience and helped you every step of the way. We’ll be sure to pass on your feedback—he’ll really appreciate it!
The set up
The set up, security, accessibility and most of all great customer service and helpful staff
February 5, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you for your feedback. We're so glad you found the setup, security, and accessibility to be great. We appreciate your kind words!
Easy ro deal with
Easy ro deal with , staff professional & courteous , with there help got the right sized unit , and was explained all the relevant steps to make our stay very rewarding . App was easy to navigate.
February 5, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you for your kind words! 😊 We're so pleased to hear that you found the setup, security, and accessibility to your liking. Our team is always here to help, and we appreciate your support!
Amazing service!!
An absolute pleasure to do business with. Anton made everything so easy and went above and beyond to help me, his customer service skills are outstanding. Don’t go anywhere else for your storage needs, you won’t be sorry. I’ve given 5 stars because there wasn’t any more to give.
Thank you so much Anton
January 24, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you for your incredible review and kind words about Anton! We’re delighted he made your experience so seamless and went above and beyond. We’ll make sure he knows how much you appreciated his help.
Great team, great service, great facility!
The team at Roomia Minchinbury & St Marys were excellent. Always willing to help and very courteous and professional. I got a great deal my rental of 2 units.
A special shout out to Josh, Anton, Sarah & Vicky for providing exceptional service.
The units were fantastic. Very clean and easily accessible. Just a great overall experience.
I would highly recommend using Roomia for all your storage needs.
January 22, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you for such a fantastic review! We’re thrilled to hear you had a great experience with Josh, Anton, Sarah, and Vicky—they’ll be delighted to know they made such a positive impact. Your kind words about our team and facilities mean so much to us!
Fantastic service and very friendly
I was walked to my unit and staff made sure I could use the app to unlock unit/gates/roller door. I had some hiccups with the app due sharing a storage unit previously but they sorted it out and manager even called me on his day off to confirm it was sorted. Very friendly staff who are so willing to help 🙂🙂🙂
January 11, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you for the detailed review! We’re so glad our team could walk you through everything and sort out the app issue promptly. It’s wonderful to hear they went the extra mile for you—thank you for choosing Roomia.
great friendly service and very clean…
great friendly service and very clean storage units i would be happy to recommend them thank you happy customer
January 23, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you for your kind review! We’re so glad you enjoyed our friendly service and clean storage units. We appreciate your recommendation and you trusting us with your belongings.
Great friendly service
Great friendly service. I cannot fault them. Anton & Sarah have always gone out of their way to respond to any queries, resolve any issues & keep me updated on any upcoming changes. Genuine customer service.
January 11, 2025
Reply from Roomia Self Storage - Minchinbury
Thank you, Gordon, for your kind words and for recognising Anton and Sarah’s efforts! We’re always here to help if you need anything else!
Great customer service
Great customer service, Sarah was very helpful, clean store and service to assist our move. Great value for money. Thank you Sarah you made this stressful time easy.
December 14, 2024
Unprompted review
Reply from Roomia Self Storage - Minchinbury
Thank you for your kind words! We’re so glad Sarah made your move less stressful and that you found great value in our service.
Love how advanced it is
Love the keyless entry and not having to remember codes and passwords
December 21, 2024
Reply from Roomia Self Storage - Minchinbury
Thank you for your feedback! We’re thrilled you’re loving the keyless entry and high-tech features. Convenience is what we’re all about!
From my initial phone call to arriving…
From my initial phone call to arriving the next day to visually see if the storage size was big enough for me Sara and Anton were very friendly and professional. Everything I needed to know during our walk through of the facility was explained and the app is very easy to use!!! Definitely will use again if I need storage in the future. Thank you
December 11, 2024
staff was really helpful and informative
December 6, 2024
Reply from Roomia Self Storage - Minchinbury
Thank you Rowan for your review and feedback.
The staff at Minchinbury are all very…
The staff at Minchinbury are all very friendly and understanding and go out of their way to help.
November 20, 2024
Reply from Roomia Self Storage - Minchinbury
Thank you for your kind words! We’re thrilled to hear that our Minchinbury team made your experience a positive one. Our goal is to always provide friendly, understanding, and helpful service, so it’s wonderful to see that reflected in your feedback.
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