Debbie is no.1 in the business. I had to book another unit for more furniture and goods. She actually cares for you and goes over and above her job to help you. I'm grateful for her assistance because... See more
Company replied
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Debbie is no.1 in the business. I had to book another unit for more furniture and goods. She actually cares for you and goes over and above her job to help you. I'm grateful for her assistance because... See more
Company replied
Fantastic Customer Service which made everything so easy! I have to give a big shout out to Debbie who is the reason I decided to take the unit. Everything was explained and the whole experience put m... See more
Company replied
Deb was awesome — super friendly, genuinely helpful, and absolutely no hard sell. Roomies Storage has a great business model, and the pricing was unmatched for what we needed. Deb set us up with a 3m... See more
Company replied
I've used other storage facilities where I had to remember PIN codes, supply my own lock and use my own trolley. Once you're setup in the system and have the app it's a piece of cake and the master ac... See more
Company replied
Written by the company
When life changes, a little room to breathe can make a big difference, and that’s why we exist. No matter how big or small the change, with a range of storage sizes available, Roomia is your place to create space.
At Roomia, we know there’s no one-size-fits-all approach to storage, which is why we’ve created facilities that are secure, flexible and as individual as your needs.
Our goal is to make your life Roomia, one storage unit at a time.
Written by the company

Forrester Road 160, 2760, Saint Marys, New South Wales, Australia
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Reply from Roomia Self Storage - St Marys NSW
Fantastic Customer Service which made everything so easy! I have to give a big shout out to Debbie who is the reason I decided to take the unit. Everything was explained and the whole experience put my mind at ease, she answered everything I asked and provided information I hadn't thought of. The facility is spotless and easy to get to and there is easy access to the lift which is huge and trolleys are provided. Great price and great service, hard to come by these days. Highly recommend Roomia St Marys.

Reply from Roomia Self Storage - St Marys NSW
Debbie is no.1 in the business. I had to book another unit for more furniture and goods. She actually cares for you and goes over and above her job to help you. I'm grateful for her assistance because my circumstance has been dramatic over the last week and she's given me peace of mind for my storage and van usage. Best customer experience ever received. Thanks Debbie at Roomia St Marys

Reply from Roomia Self Storage - St Marys NSW
Debbie was very helpful and awesome I would recommend to others for her customer service fantastic.. thankyou ..

Reply from Roomia Self Storage - St Marys NSW
Debbie at the front desk was incredibly helpful and lovely to work with.
No stress storage that’s for sure 100%
I would highly recommend this company

Reply from Roomia Self Storage - St Marys NSW
The customer service was excellent. The storage units are safe and easy to use. Everything is done from your phone. No locks needed.

Reply from Roomia Self Storage - St Marys NSW
The team at Roomia provided an excellent service and a seamless process from start to finish. Their prices were affordable, facility was immaculate and the free moving van made the moving experience incredibly smooth. Special thanks to Josh and Debbie for their assistance!

Reply from Roomia Self Storage - St Marys NSW
Deb was awesome — super friendly, genuinely helpful, and absolutely no hard sell. Roomies Storage has a great business model, and the pricing was unmatched for what we needed. Deb set us up with a 3m x 4.5m unit right near the lift, which will make moving everything in and out incredibly easy. Access is simple too — everything runs through the app on your phone, so no codes to remember. They also have a great van available for moving. We didn’t need it this time, but it’s a fantastic option if you’re on a budget and want to keep moving costs down. Thanks Deb!

Reply from Roomia Self Storage - St Marys NSW
The lady was a pleasure to deal with ii think her name was Vicky from minchinbury store as she was filling in for the staff at st marys whist they were unable to be there she was extremely easy and friendly made me feel welcome from the start so far it's been a awesome experience

Reply from Roomia Self Storage - St Marys NSW
After checking a few places i found this one the clean and freshest staff were really helpful at all times

Reply from Roomia Self Storage - St Marys NSW
Debbie was very easy to deal with and super helpful. made the process seamless.

Reply from Roomia Self Storage - St Marys NSW
Excellent prices and facility I recommend this storage place as a go for when you need to store away your things I've had no issues with this company

Reply from Roomia Self Storage - St Marys NSW
We recently had an issue regarding the exit security door malfunctioning or being tampered with and I am quite pleased with the swift actions from Josh addressing this issue in a timely manner. I look forward to an update on this matter as discussed and would highly recommend his professional establishment to anyone who is looking at having their personal belongings or business merchandise stored within their company.

Reply from Roomia Self Storage - St Marys NSW
The service at the front desk from Debbie was a great experience for us as we are first time clients. It was extremely joyfull helpful and would recognise her to alot of family and friends. Excellent work Debbie we absolutely appreciate your help.

Reply from Roomia Self Storage - St Marys NSW
Great storage facility, clean and accessible when ever required

Reply from Roomia Self Storage - St Marys NSW
Staff member Vicky rose was very helpful and a really nice person who made me feel welcome

Reply from Roomia Self Storage - St Marys NSW
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