Rosce Jewelers Reviews 

579
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

After buying 3 bracelets which had arrived in perfect condition (and I still wear everyday), I bought a 3 prong necklace which lost a stone after wearing it just once. I sent an e-mail complaint and... See more

Rated 1 out of 5 stars

Purchased for my daughter for Christmas - tennis necklace upon opening was kinked and bent. The tennis bracelet broke within hours of her wearing it. Contacted and complained they offered me a second... See more

Rated 5 out of 5 stars

This company are fabulous to deal with. They constantly keep you updated once ordering your item/items. Delivery is quick and their jewellery is first class. You will never br disappointed with anyth... See more

Rated 5 out of 5 stars

I would like to Command the professional ability of your representative Krysllin. She was on top of the issue I had with the clasp of the Beautiful Bracelet I purchased. She made sure that this issu... See more

Company details

  1. Shopping & Fashion

Written by the company

The modern world requires a stronger focus on affordable fine jewelry. As a direct-to-consumer brand, we are committed to assisting females with this important transformation. Join Rosce today!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

579 reviews

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4.4

All reviews

(579)

13 reviews in the last 12 months

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Rated 5 out of 5 stars

Expeptional Customer Service experience with Rosie Jewelers

I recently had the pleasure of engaging with Rosce Jewelers for a special purchase, and I must commend them for their outstanding customer service and prompt response. From start to finish, my experience with Rosce Jewelers was nothing short of exceptional.

Krisllyn at Rosce Jewelers went above and beyond to assist me in replacing my necklace, demonstrating a true interest in assisting me with one of their products and a genuine interest in meeting my needs. Their friendly and attentive approach made me feel valued as a customer, and I appreciated the personalized attention they provided throughout the process.

Not only did Rosce Jewelers exhibit professionalism and expertise, but their responsiveness truly set them apart. Any inquiries or concerns I had were promptly addressed, and their willingness to accommodate my requests ensured a seamless and enjoyable shopping experience.

Overall, I highly recommend Rosce Jewelers to anyone in search of quality jewelry and top-notch customer service. Their dedication to customer satisfaction and commitment to excellence have earned my trust and loyalty. Thank you, Rosce Jewelers, for exceeding my expectations and making my shopping experience a memorable one.

Rating: ⭐️⭐️⭐️⭐️⭐️

Sincerely,
Alma Cecilia Parra

April 30, 2024
Rated 5 out of 5 stars

Good customer service

I purchased a product almost a month ago. It was really stunning, but somehow visible signs of tarnishing show already. I contacted them and they replied asap. They offered me an option of refund or replacement. Of course I chose the latter part, I can't let go this beautiful item. I still highly recommend their product.

April 26, 2024
Rated 5 out of 5 stars

Beautiful jewelry

I highly recommend this company. The jewelry I received is absolutely stunning!! They are quick to respond to any inquiries and their prices are right.

April 15, 2024
Rated 5 out of 5 stars

Outstanding Quality, Durability and Customer Service!

I have bought in total from Rosce Jewelers 2 Bracelets and 1 Necklace. What I really like the most is they offer different sizes of their bracelets since I have smaller wrists than most people and these are just perfect for me!
The Clarity is outstanding, the stones are set perfectly where I don’t have to worry about one falling out, ordered 18k white gold vermeil still looks like the day it came.

I have had many outstanding compliments from new people when they see me and I tell some of them where I got it from.

I believe if you can’t wear your jewelry every day why buy it? Rosce Jewelers is the type of Jewelry I can wear everyday and I do! I just bought 2 more pieces two days ago….

Love ❤️ this company

April 8, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful product, best customer service

I ordered two rings from Roscoe. The deliveries were quick. The first ring was absolutely beautiful. I have a very expensive diamond ring, but I've put it in the safe and have been wearing Roscoe's instead. My second order was an eternity ring, which was also very pretty, but the stones fell out the first time I wore it. I contacted customer service, and they were amazing. They apologized and offered me a replacement, which was beautiful and arrived quickly. They didn't ask me to return the damaged ring, and couldn't have been nicer.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Rosce Jewelers are an absolute gem of a Company.

My order arrived from the other side of the world right on time as predicted. I am so impressed with my bracelet, with its look, colour & feel & I am so grateful to Rosce Jewelers for their expertise & exactness with their delivery. I am so excited to share my experience & would highly recommend them to anyone considering a purchase.

March 6, 2024
Rated 5 out of 5 stars

Great customer service

Great customer service. I had a small issue with the clasp and they were quick to get back to me about how to resolve the issue. When the clasp was still loose the happily replaced the braclet
Thanks ROSCE

January 31, 2024
Rated 5 out of 5 stars

Excellent service

Excellent service, had a slight problem which was efficiently and effectively dealt with. Beautiful bracelet.

January 16, 2024
Unprompted review
Rated 1 out of 5 stars

Tennis necklace and bracelet

Purchased for my daughter for Christmas - tennis necklace upon opening was kinked and bent. The tennis bracelet broke within hours of her wearing it. Contacted and complained they offered me a second set for $29 and $39 respectively because the ticket was raised over 30 days from purchase (I had bought for Christmas it had been under the tree). Poor quality products and service.

January 12, 2024
Unprompted review
Rated 5 out of 5 stars

I am very happy with both the bracelet…

I am very happy with both the bracelet I ordered as well as your customer support rep, Krysllin. I had ordered the wrong size and Krysllin helped to make the exchange process smooth and trouble free. I would highly recommend Rosce Jewelers for their quality products and customer service.

January 3, 2024
Rated 5 out of 5 stars

Beautiful and great value…

Beautiful and absolutely excellent value. Delivery process was very reasonable given the Christmas rush. Received it in plenty of time .

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Great buy

Great customer service.
Necklace is beautiful. Good sized 💎, lightweight & shines bright.
Very pleased with purchase.

November 18, 2023
Rated 5 out of 5 stars

So far so good

So far so good. My bracelets look wonderful. I was really worried as I had read some bad reviews after I had ordered and thought I may have thrown away good money. Thankfully although delayed a little en-route which was not Rosce’s fault (I could see exactly where they were held up on the tracking) they arrived and I am very happy with the quality of the products. .

November 22, 2023
Unprompted review
Rated 5 out of 5 stars

Awesome Customer Service

Fantastic customer service from Krysllin. I was kept updated throughout the whole process. I would definitely recommend Rosce Jewelers to my family and friends.

November 27, 2023

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