After buying 3 bracelets which had arrived in perfect condition (and I still wear everyday), I bought a 3 prong necklace which lost a stone after wearing it just once. I sent an e-mail complaint and... See more
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Purchased for my daughter for Christmas - tennis necklace upon opening was kinked and bent. The tennis bracelet broke within hours of her wearing it. Contacted and complained they offered me a second... See more
This company are fabulous to deal with. They constantly keep you updated once ordering your item/items. Delivery is quick and their jewellery is first class. You will never br disappointed with anyth... See more
I would like to Command the professional ability of your representative Krysllin. She was on top of the issue I had with the clasp of the Beautiful Bracelet I purchased. She made sure that this issu... See more
Company details
Written by the company
The modern world requires a stronger focus on affordable fine jewelry. As a direct-to-consumer brand, we are committed to assisting females with this important transformation. Join Rosce today!
Contact info
United States
- hello@roscejewelers.com
- roscejewelers.com
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Hasn’t replied to negative reviews
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👏🏻👏🏻👏🏻I have never experienced a…
👏🏻👏🏻👏🏻I have never experienced a combination of fast reponse + problem solving
Gorgeous
Just wanted to let you know that I finally received my bracelet and fell right in love with it! Thanks so much for always being true to your customers,you always follow through on any inquiries sincerely…
And for producing such beautiful pieces..This is my 3rd purchase and it won’t be my last!
Customer service is excellent
Customer service is excellent! I placed my rings in an ultrasonic cleaner and it removed the metal vermeli. I appreciated their willingness to help make it right even though my purchase was a few years old.
Gorgeous products!!!
The necklace and bracelet are so gorgeous!!! Exactly as I expected.
I am very happy with my purchase. 😊
Their diamonds are NOT lab diamonds
Their diamonds are NOT lab diamonds, they are made of cheap glass. The company is making fraudulent claims and posting fake reviews. A quick search on reddit or reviewing real reviews will give you all the info you need to know.
Beautiful Jewelry and Great Customer Service
Not only was my Rosce necklace beautiful but their customer service is incomparable. I am looking forward to adding additional Rosce jewelry to my collections. If you are on the fence about purchasing I promise you won’t be disappointed.
Great customer service
Great customer service. My issue was solved immediately. They have an excellent team.
Top notch service
The jewelleries are absolutely stunning, I had an honestly top notch customer care experience, very polite and considerate. I’ll definitely recommend to friends and families.
Stunning jewelry and excellent customer service
Not only is the necklace I ordered an absolutely stunning piece of jewelry, the customer service I received was amazing. I will absolutely be purchasing from this company again!
Excellent customer service
Excellent customer service. Quick , easy and very professional!
I had an issue with an item I’d…
I had an issue with an item I’d recently purchased from ROSCE and the immediate response and even more immediate fix to the issue was more than I could’ve asked for or expected. I will absolutely order from ROSCE again in the future and could not recommend them more!!
First purchase
First purchase. I love my tennis chain. It is just as pictured in the advertisement. Wish I could post a picture
Beautiful bracelet and best customer service
I ordered a beautiful bracelet but it was delivered to the wrong address. The person it was delivered to, was out of town so after a few weeks I inquired to ROSCE and received the best customer service I have ever had with a company. They were reaching out to USPS and trying to track the package down while keeping up great communication. The person it was delivered to, finally came and dropped it off. Mailman mistake as we have the same number but different street address. Anyways, the bracelet is absolutely gorgeous and ROSCE quality and customer service is excellent!
Exceptional jewellery and great…
Exceptional jewellery and great customer service. Highly recommend this company
Couldn't be happier with my experience
Couldn't be happier with my experience, the quality of the necklace is WOW and I love it's a beautiful piece I can wear in my everyday look, prices very reasonable.. had just a bit trouble with the package company they used to ship to Mexico but Krysllin very kindly helped me via email along the way. Definitely will purchase again!!
“Exceptional Quality and Beauty: My Experience with Rosce Jewelry!”
I had an amazing shopping experience with Rosce! After seeing their posts on my feed, I decided to give them a try and purchased the “Harriet tennis bracelet”. It exceeded my expectations in terms of beauty and quality. The shipping was quick and the packaging was lovely. I wear the bracelet 24/7, even in the shower, and have received so many compliments on it. I highly recommend Rosce for anyone looking for beautiful jewelry that will last for years to come. I will definitely be returning for more pieces in the future. The quality, price, and attention to detail of their jewelry is truly exceptional. Thank you, Rosce, for such a wonderful experience!
Outstanding Service & Products
I highly recommend Rosce Jewellery. Not only is the product of high quality at very reasonable prices but the service I experienced from Krysllin was outstanding.🤩 Infact I would go so far to say Krysllin provided the best customer service I have ever experienced- from any online retailer .. . believe me I’m a keen shopper 😂 Thank you Krysllin and Rosce. 🥳👍👍
DO NOT BUY FROM ROSCE - positive reviews are bought by the company
Please please read Reddit threads on r/Diamonds about rosce. Most reviews are faked by the company and they false advertise a lot. For example they claim that they have “life time warranty” on their products but when I tried to use it they said because I bought my products “over 8 months ago” the “life time warranty” no longer applies. Like what??
AVOID ROSCE. Poor quality jewelry
Poor quality. Hugely misleading advertising. I bought a tennis bracelet. A stone fell out on the third wear. The stone was found. I took a pic and sent it to the company noting that according to their website there is a lifetime guarantee. They offered to forward me 69 dollars. I have no idea why 69? The bracelet cost a lot more. I told them so. Then they offered me to buy another bracket at a discount price (as if I wanted to buy another poor quality bracelet when the first had broken?) The bracelet is broken. I asked for repair or refund. The stones are cloudy. A stone fell out. The item is poor quality. I just wanted a refund. I told them so. After ten emails they finally agreed to a refund but get this - only in the basis that I removed this review. I said hey, keep the money. You're a low grade seller and deserve to be exposed.AVOID THIS Seller.
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