After buying 3 bracelets which had arrived in perfect condition (and I still wear everyday), I bought a 3 prong necklace which lost a stone after wearing it just once. I sent an e-mail complaint and... See more
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Purchased for my daughter for Christmas - tennis necklace upon opening was kinked and bent. The tennis bracelet broke within hours of her wearing it. Contacted and complained they offered me a second... See more
This company are fabulous to deal with. They constantly keep you updated once ordering your item/items. Delivery is quick and their jewellery is first class. You will never br disappointed with anyth... See more
I would like to Command the professional ability of your representative Krysllin. She was on top of the issue I had with the clasp of the Beautiful Bracelet I purchased. She made sure that this issu... See more
Company details
Written by the company
The modern world requires a stronger focus on affordable fine jewelry. As a direct-to-consumer brand, we are committed to assisting females with this important transformation. Join Rosce today!
Contact info
United States
- hello@roscejewelers.com
- roscejewelers.com
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I bought the four prong Monette tennis…
I bought the four prong Monette tennis necklace because my friend was wearing it and it looked so real. She’s been wearing it for a while and I complimented her on it and finally she agreed to tell me that it wasn’t the real thing. I asked her for the website and as a good friend, she obliged. I love my necklace. I ordered it before Valentine’s Day and to take 10 days to get it as well worth it. I wore it to work yesterday and I work in a high-end department store and I got so many compliments on it.. I will definitely spread the good word about Roscoe..
BEWARE Company asks you to lie. PLEASE READ ALL THE NEGATIVE REVIEWS
Ordered earrings. They arrived and are impossible for me to open. Immediately asked to return. They want me to pay for tracked which is as much as they cost Plus lie to customs that they are only worth $10
or
Accept 15% refund
Or buy something else and get a free pair
They are not even genuine lab grown diamonds. I had a jewellers check them
UPDATE THIS COMPANY TRIES TO BLACKMAIL THEN BRIBE. THEY ARE OFFERING A DISCOUNT OFF ANOTHER PRODUCT. I CERTAINLY WONT BE ORDERING ANYTHING ELSE
THEY SAY THEY WONT REFUND ON RECEIPT OF RETURN UNTIL YOU DELETE THE BAD REVIEW
OBVIOUSLY I CALLED THEM OUT ON THIS. THEY HAVE MESSAGED DAILY ASKING FOR THE BAD REVIEW TO BE DELETED. THID IS NOT HAPPENING AS I WANT PEOPLE FULLY AWARE OF THIS COMPANY BEFORE THEY ORDER
IF YOU ARE NOT HAPPY EITH THE PRODUCT. BE PREPARED FOR HASSLE
THEY HAVE REFUNDED BUT NOT THE FULL AMOUNT
THE REVIEW STAYS
They do not offer hassle free returns
2 bracelets
I have not received my goods since I just placed my order. But I can vouch that customer services level are simply awesome. Responding to emails, promptly monitoring my items in the cart and offering discount.
From their websites, the items are beautiful so I’m anticipating it soon to surprise my wife.
3 rings…
The the rings I purchased from Rosce are lovely and fit in perfectly with my other rings
Great customer service
Beautiful products, well made. Customer service is great-the post of an Halo stud earring was bent when I received it. They asked for a picture (proof), and promptly sent me a replacement pair, didn’t ask for the original to be returned.
ROSCE JEWELERS
I'm real person, working in Singapore, I bought from Rosce, I was like everyone, scared that i will get cheated, but they send my order, ya it is not real diamonds but the workmanship is excellent.
If you want, you can buy more expensive that can hurt your pocket, I bought for my everyday use, I am so delighted with my purchased worth over $1k sgd.
my tennis bracelet
Just received my tennis bracelet. It’s beautiful. I’ll enjoy wearing it. Thanks Rosce.
I love my Harriett set so much I am now…
I love my Harriett set so much I am now looking to add the Monnette set to my collection. The best lab diamonds iv ever worn.
I have the princess and round tennis…
I have the princess and round tennis necklaces. Both are absolutely gorgeous and I love them. Ordering was easy and delivery was quick. Thank you.
Beautiful and sparkly
I have bought multiple items and the quality is first rate! Customer service is very helpful and shipping is quick. Very satisfied!
This is my 4th purchase and I just love…
This is my 4th purchase and I just love the jewellery, I always get compliments!! Amazing customer service too!
Do NOT buy from Rosce
Seriously broke after the 2nd wear. Don't use it. Got as gift for my partner. Really do NOT recommend. Had the stones looked at - NOT diamonds.
Quality products and very attentive…
Quality products and very attentive customer service!!
I’ve ordered from ROSCE more than once because the products were great and I get nonstop compliments. I just had an issue with a recent order and it has all been resolved. It takes a little time due to a time difference I think, but everything was taken care of and they go out of their way to try and remedy a situation.
Nonexisting customersupport
STAY AWAY FROM ROSCE JEWELERS!!!
You will be scammed, and you will not get your goods, but they will offer you to " buy it agin to a discountet price" TO PAY AGAIN!, for something you already paid for!! The customer service is a joke! It's a china company, that doesen't care what rights you have as a consumer. STAY AWAY!!!
Scam!!! Stay away!! They force you to pay twice!
I ordered a bracelet and paid $79.50 I waited and waited but did not receive the bracelet! I wrote to customer service to ask for it, and they told me it was delivered - but no proof of delivery what so ever!! I have not received the bracelet!! Customer service has been a joke! They offered me that so could get s discount??? I COULD PAY TO GET A BRACELET I ALREADY PAID FOR?? Do not be fooled. It looks like it’s an American company, but it’s not. IT IS CHINESE!!! TOTALLY SCAM!!!
Now it’s October 24th and I have still not received my bracelet or money back! They try to drag it out so I give up!! Typical Chinese MO🤷🏻♀️(I work with Chinese companies) Yesterday they said they were worried that my address was the problem, so they did not want to send a replacement bracelet in case “it disappears again”. I gave them the address to work. Now suddenly they cannot mak an $0 order in the system. The lowest order the system can make is $ 30. They think I am an idiot!! THEY ARE SCAMMERS - DO NOT ORDER FROM THEM - YOU EILL NOT HET THE GOODS unless you pay twice!!
Amazing Customer Service
Fast shipping, beautiful sparkly necklace and bracelet. Customer service was impeccable when I had questions.
Amazing customer service
Amazing customer service! They are quick to respond to my delivery issue and very helpful in resolving the problem & replacing my purchase.
Been loving my bracelet from ROSCE…
Been loving my bracelet from ROSCE JEWELERS. Delivery took 3days and customer service was great. Quick response and very helpful. Will definitely purchase another bracelet from them in the future:)
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