Bought a bouquet of flowers on 29/11 for my mothers birthday to be delivered on the 14/11. Writing on 16/11 and not yet received. Received no shipment confirmation, their website now says under mai... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I never normally write reviews but I wanted to warn people. I spent quite a lot of money on a bouquet and they swapped the gerberas and eucalyptus with carnations and gypsophila due to lack of availa... See more
Wonderful Flowers - Fresh and Perfect - and beautifully arranged in a bouquet with big bows and fantastic greeting card, Thank you. I'm thrilled with your service. My mother was besotted with the gorg... See more
This is a fantastic business and I can't rate '' Roses and Cushions '' highly enough!! 😁 Claire's customer care for me was smashing and when I had any queries, her response time and support was se... See more
Company details
Written by the company
The Indulgent & Sustainable Way of Gifting...
Contact info
London, United Kingdom
- contact@rosesandcushions.com
- rosesandcushions.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The bouquet called the free soul really…
The bouquet called the free soul really stood out to me. I really like combination of the red roses, lillies and the green foliage, they really are a lovely bunch of flowers!
Roses were lovely but few more lilies…
Roses were lovely but few more lilies would have been nice
Lovely bunch happy wife happy me😃
I bought some lovely Dutch Lillies the…
I bought some lovely Dutch Lillies called the ‘Birthday Wishes’ and they have just arrived. As soon as I opened the packaging I was welcomed with such a lovely smell. These were most definitely great value for money, thank you.
Nice flowers nice people will order…
Nice flowers nice people will order again thanks
Thank you for the beautiful lilies!
Thanks for the lovely bouquet
My mum loved the orchid plant thank you
Very reliable
Excellent services.
Excellent services with reliable and…
Excellent services with reliable and professional services
Reliable service and speedy delivery
Reliable service and speedy delivery. Will be ordering all my flowers from here now. Thanks.
Flowers lasted over a week and a half
Flowers lasted over a week and a half. Exceeded expectations. Now your regular customer!
Good discount for Armed Forces
Good discount for Armed Forces. Great comm's at a time where online delivery must be challenging ... a nice personal touch that shows care. Good product that arrived on time. Very happy.
Excellent service
Ordered flowers for my sisters and mum…
Ordered flowers for my sisters and mum for eid in this pandemic as I couldn't see them. They all recieved a lovely large fresh bunch of flowers. Thank you so much for your services once again.
Best customer service in town
I was looking to order a gift for Mother's day. I had contacted Roses & Cushions for help and was given great timely recommendations based on my needs. There was an issue with delivery and I was informed upfront by the company about the issue - they did everything they could to ensure that I was satisfied. The product came in a beautiful box and looked great! I can vouch that Roses & Cushions has the best customer service in town and I highly recommend them!
Although arrived later than I wanted the staff were lovely
I was not happy with the delivery of my order but after the really nice staff contacted me I have changed my review and cannot thank the staff enough for resolving my issue.x
Roses & Cushions
Super fast delivery and my sister loved the flowers, they really cheered her up during these hard times.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







