Ross Care Reviews 

Gary Thompson was very professional and fixed the problem swiftly with great communication .
Many thanks

Gary Thompson from Ross Care is always amazing, extremely professional and efficient and always does an excellent job

Rang the emergency repair line as my chair had a few issues. Spoke to Gary, he confirmed he could indeed fix the issue and would be out as soon as he could. Shortly after (and within the timeframe he said) Gary had arrived, fixed the issue and made my chair safe to use again. Very polite and friendly, thank you Gary Thompson⭐️

Amazing technician, very polite and knowledgeable. He came out twice this week to finish works on my son’s chair and did it efficiently even taking time to explain fully what the issues were. Ross Care have a rare diamond on their hands

Polite, informative, helpful, understanding and alround great service.

All the Staff at Ross Care do a great job from the telephone reception to the wheelchair repair engineers. From battery changes to foot plate replace or repair, they always manage to get my son’s wheelchair sorted. A special recognition to Gary Thompson who has repaired Marcus’s wheel chair numerous times especially the footplate! 😬 Gary Always calls to let us know a time he can get to us on the day he is friendly helpful and goes above and beyond to make sure he can get whatever is needed fixed and fitted back perfectly. Puts the Smile back on Marcus’s face every time! 😃

Thank you to Gary Thomas from Ross Care. He came to the rescue out of hours and fixed the footplate on my wheelchair

Gary had come to my property to fix my armchair. Gary was a respectable and wonderful man who listened and understood my issues. Gary explained everything to me very simply. Thank you so much for your hard work.

Today the service from Nigel George has been amazing! Thank you so much…. Personally with previous experience with ROSS CARE I didn’t hold out much hope but Nigel is a credit to your company

Sam Dawson is someone id highly recommended! He's knowledgeable and very professional, but he also cares about his work and the people hes helping. Hes made sure that everything is fixed and suitable for my needs. Im a full time wheelchair user and hes gone above and beyond to help me, its the little things can be life changing for me. We need more people like him in this business.
Can't recommend him enough!

Huge appreciation to Gary Thompson a man that knows what he’s doing! An honest man who arrived on time, knew straight away what the issue was with my wheelchair and repaired it without any issues. I can’t thank Gary enough for repairing my wheelchair at my appointment and getting my independence back. Thanks Gary

I recently had my wheelchair serviced, and I was very impressed with the service I received. Gary Thompson did a great job—he was professional, knowledgeable, and took the time to make sure everything was working perfectly. The wheelchair now feels as good as new, and I really appreciate the care and attention to detail. Thank you, Gary, for the excellent service. I would highly recommend this company.

Gary Thompson is my hero. My power chair had to be taken to have the tilt function reset. He collected it, got the necessary work completed and brought it back to me on the same day. I’m lost without my power chair and rely on it to move around independently so I was so grateful to have it back so quickly. He went the extra mile for me.

Very good, knowledgable employee. Pleased with the service provided

Garry Thompson is The friendliest Wheelchair engineer that I have ever met! Always goes above and beyond to problem solve and is also great company! People like him make a real difference in life!
Jess Allen-Choudhry

Gary is a lovely gentleman, considerate , caring , emphatic person. He listens to my client explaining the issues with her chair, fixes it and explains what he has done to repair the chair. Always polite and smiling a pleasure to work with. Excellent service.

Nigel came to fit a new wheel on my wheelchair. He was polite and personable and completed the job well.

Sean Taylor called 20 minutes before arrival. He was respectful of my home and was very professional throughout his visit. The work needed to be done on my wheelchair was very thorough and he explained what he had done and also helped adjust my headrest when I hadn’t raised that in the original request. Nothing was too much trouble and I would be very pleased to have him as my engineer again.

Shaun was lovely today, always speaks to our client and is a very polite and positive chap.
Brilliant service today.

Terry Tunesi is our new wheelchair engineer from Rosscare. He was knowledgeable, helpful and kind. I hope we get to keep him