Contact form doesn't work, chat does not find your previous order nor a human to talk to, sending an email via said chat also does not result in any response from customer service thus far. Had ordere... See more
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Wrong color! Touchups stand out against intended colour, bike is new so no fading of original colour. Waste of money! Way better buying a white touchup pen.
Super quick delivery. Much quicker than promised. Read the reviews before I purchased and noticed a number of people saying the match is not exact. I can say this is fair. However, in my case, it... See more
Easy to find my particular bike using the search filters. They shipped immediately and apparently customs wasn’t too busy because it arrived early. The paint was SO close to the original color that yo... See more
Company details
Written by the company
Rotaris develops custom touch-up paint kits for a high quality bicycle repairs.
Contact info
Ravenswade 110, 3439 LD, Nieuwegein, Netherlands
- info@rotaris-paint.com
- rotaris-paint.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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The paint ordered was no match to the…
The paint ordered was no match to the order and name on website..A full refund is expected...

Reply from Rotaris
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