Rotherhill Reviews 65

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Great choice of plants at very competitive prices. I found exactly what I was looking for and ordering was easy. Delivery was super speedy and my plant arrived more quickly than I expected. Just o... See more

Company replied

Rated 5 out of 5 stars

This was my first time ordering from Rotherhill nurseries and I am extremely happy with the service. Great communications and my plant arrived in time and in very good condition. It was also actually... See more

Company replied

Rated 5 out of 5 stars

Ordered from Rotherhill for the first time. I needed bigger shrubs (Golf Ball Pittosporum) to match the existing ones in the garden. Rotherhill’s plants were well priced, received next business day... See more

Company replied

Rated 5 out of 5 stars

I ordered a Philadelphus coronarius aureus. I wanted a larger plant than the normal 2L and Rotherhill were offering this. I was impressed by how clear they were on delivery times and prices. They stat... See more

Company replied

Company details

  1. Garden Center
  2. Wholesale Plant Nursery

Written by the company

🌻Specialists in shrubs, perennials and bedding plants 👨‍👩‍👦‍👦 Independent and family-run for over 40 years Based in the heart of the South Downs.


Contact info

4.8

Excellent

TrustScore 5 out of 5

65 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Great choice of plants at very…

Great choice of plants at very competitive prices. I found exactly what I was looking for and ordering was easy.
Delivery was super speedy and my plant arrived more quickly than I expected.
Just one thing.. the plant itself was quite a strange shape and very lopsided, making it difficult to plant and I needed to cut back quite a bit to even up the shape.

May 21, 2024
Rotherhill logo

Reply from Rotherhill

Thank you for your kind review. We are always happy to exchange plants if you’re not quite happy with the shape!

Rated 5 out of 5 stars

Very impressed! ⭐️⭐️⭐️⭐️⭐️

This was my first time ordering from Rotherhill nurseries and I am extremely happy with the service. Great communications and my plant arrived in time and in very good condition. It was also actually a lot cheaper than other nurseries as wellso all in all, I’m very happy and would definitely buy from this company again! 😊

May 15, 2024
Rotherhill logo

Reply from Rotherhill

Thank you for your kind review!!

Rated 5 out of 5 stars

Positive experience all round.

Ordered from Rotherhill for the first time. I needed bigger shrubs (Golf Ball Pittosporum) to match the existing ones in the garden. Rotherhill’s plants were well priced, received next business day (astonishing!), well packed. And are really nice, well shaped, plants. Just recommended them to a friend who is a gardener, and has a client that needs some shrubs. Wholeheartedly recommend!

April 24, 2024
Rotherhill logo

Reply from Rotherhill

Thank you for such a kind words!

Rated 5 out of 5 stars

Good plant, great service

I ordered a Philadelphus coronarius aureus. I wanted a larger plant than the normal 2L and Rotherhill were offering this. I was impressed by how clear they were on delivery times and prices. They stated that they sent their orders out on Tuesdays. Since I ordered on Easter Monday I didn't expect to get the plant so soon, which was a lovely surprise. It just shows that managing customers' expectation honestly is a good way to go. Also liked the article on uses for wood ash which as the owner of two log burners, I found very helpful.

April 3, 2024
Rotherhill logo

Reply from Rotherhill

Thank you for your kind review!

Rated 5 out of 5 stars

Extremely pleased

Extremely pleased. Arrived on time and very well packed thank you. You need to give packaging lessons to other online nurseries

Thank you

March 13, 2024
Rotherhill logo

Reply from Rotherhill

Thank you so much for your kind feedback on our mail delivery service!

Rated 5 out of 5 stars

Helpful and knowledgeable staff

Helpful and knowledgeable staff. Great customer service and very good selection of quality plants.

January 18, 2024
Rotherhill logo

Reply from Rotherhill

Thank you for your kind feedback!

Rated 5 out of 5 stars

Great quality

We were very pleased to find the tree we wanted. The Luma Apiculata which we received was very well packed and an excellent specimen. We highly recommend this nursery.

November 2, 2023
Rated 5 out of 5 stars

Dedicated and experienced

Rotherhill Nurseries processed the order well. What impressed me most was the email explaining that they had only recently repotted the plants and saying that they’d prefer to delay sending them until the root system had more time to develop. That’s dedication!
When the plants eventually arrived they were well packaged and in good condition.

June 18, 2023

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look