After a small delivery misunderstanding due to my location the service was first class and speedy.Monika was very helpful and a great help. Rottner Gun Box Gunmaster XL Biometric Lock Black Was my o... See more
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The safe we ordered was delivered quickly & smoothly. It's well made and is just what we wanted. Personally I think it should come in a plain brown box rather than one with a full colour pictu... See more
Company replied
we ordered this thinking it would be here the following day. they emailed us to say that unfortunately it was out of stock in this country but we could have it delivered from Germany and did we still... See more
Company replied
I am very impressed with the overall quality of the product . If I was being "picky" then I would suggest the position of the top two holes inside the box should be slightly lower(approx 40 mm) t... See more
Company details
Written by the company
Manufacturing secure storage equipment, safes, key cabinets and post boxes, for business and home. ✓Free delivery. ✓Fast delivery. ✓Wide range of products.
Contact info
42 Essex Street, WC2R 3JF, London , United Kingdom
- 01234 376 767
- info@rottner-security.co.uk
- rottner-security.co.uk
First Class Service
The product is great,the service and delivery of the goods
was first class. I would recommend you, no problem.
Good product, awful delivery service
Product is good. No batteries delivered. Delivery person left the safe outside my house (there were two steps to get inside). It was an 80kg safe, which I had to then call neighbors to assist me to carry it inside my house ASAP as there is no packaging so the whole street could see I just had a safe delivered to my house.
Good quality product at a good price.
Great service, quality product. Should be delivered in a plain box though!
The safe we ordered was delivered quickly & smoothly. It's well made and is just what we wanted.
Personally I think it should come in a plain brown box rather than one with a full colour picture which effectively advertises that you've just bought a safe! For a security focused company, that seems a bit strange.
Probably should also deduct half a star for there being no real instructions on fitting but that's perhaps being a bit picky.
I cannot fault the service & the quality that Rottner provided. Overall, very pleased with the purchase & would certainly recommend Rottner.

Reply from Rottner Tresor Gmbh-UK
Excellent range of products plus fast…
Excellent range of products plus fast delivery.
Excellent communication and fast…
Excellent communication and fast service. Received order 2 days after order placed on a Sunday. Good product, just what I needed.

Reply from Rottner Tresor Gmbh-UK
Excellent service and excellent product…
Excellent service and excellent product thank you.

Reply from Rottner Tresor Gmbh-UK
sevice
i highly rate rottner security uk for their prompt delivery and serviceand would not hesitate in reconmending them to friends and family

Reply from Rottner Tresor Gmbh-UK
The order and delivery process was very…
The order and delivery process was very smooth and I’m happy with the product . However, the instructions enclosed with the safe were poorly written and not accurate
Straight forward
Straight forward, no fuss when ordering. A pleasure to do business with Rottner
very quick to reply to a part query and…
very quick to reply to a part query and fast delivery, wish all companies were like this....

Reply from Rottner Tresor Gmbh-UK
Good after slight glitch
The first Furnituresafe had a fault, buty service was excellent in resolving it , if not for this slight problem I would have given them 5 stars.
They give a good service and I am sure that you would find them to be excellent.
Excellent from order to delivery
5-6 day delivery.. Joke!
5-6 day delivery... total joke. More like 2+ weeks.
Item OK
Item OK, but slight paint damage so maybe it was not properly packed. It does the job however which was my purpose in purchasing.
quality Product
The website description of the safe I ordered was slightly confusing, the same model having the options of key entry or electronic keypad entry. I opted for the keypad entry safe, only to discover it was about £130 more. However I still felt the safe was good value & proceeded. They then sent the wrong safe, but corrected their error fairly promptly & without any issues. Happy with the product

Reply from Rottner Tresor Gmbh-UK
Quality safe and delivered quickly.

Reply from Rottner Tresor Gmbh-UK
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