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See what reviewers are saying
Even though your company withdrawn money from my account without my consent. Am giving you 5 star in the review based on the promise that you will credit back the amount which you have withdrawn from... See more
Eugine helped me address my issue and I'm quite satisfied with its support that has reached me at the earliest.
Thank you Daisy for support. It was a very nice experience to work with Escalation team. I was confused in making a decision regarding some products,but Daisy gave me a hand and managed to choose the... See more
4.3
Excellent
296 reviews
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
issue being addressed
team cs and Kurt of emt are great in assisting me. much appreciated.
February 20, 2025
Unprompted review
POSITIVE EXPERIENCE.
I became a member of route4hike without any intention. Of course, the credit was immediately deducted from my account even though I had no intention of buying anything. I canceled my membership, but the credit was still deducted. I filed a complaint and the problem was resolved very professionally and positively to my great satisfaction. This should be a signal for safe business with ROUTE4HIKE.
April 7, 2025
Unprompted review
Good escalation support by PAULA
Good escalation support by PAULA. Thank you.
April 3, 2025
Unprompted review
I was served quickly and efficiently.
I was served quickly and efficiently.
March 26, 2025
Unprompted review
Agent Jas is very kind and helpful
Agent Jas is very kind, she looks for a solution to my problem, understands what the question was and within short notice she had a very acceptable solution. She responds immediately, so really helpful.
March 22, 2025
Unprompted review
Unfortunately I had clicked on to this…
Unfortunately I had clicked on to this website in error, and erroneously signed up for a subscription. After finding payments being debited from my account I was able to locate the company. I started a chat with a gent called Lordvy who went above and beyond to find my account, he was respectful and professional and was able to refund my account without any worry. I thank you Lordvy for giving me peace of mind and providing a great service, even though I didn't buy anything from you.
March 21, 2025
Unprompted review
Refund
Kenny reached out to assist. I do appreciate the refund and hope you will give it. thank you
March 19, 2025
Unprompted review
It was okay did not have what I wanted…
It was okay did not have what I wanted but service is good
March 18, 2025
Unprompted review
Jamal assisted risolve my issue
February 28, 2025
Unprompted review
Contact customer service
I had a very positive experience with the customer service team at Route4hike.com. Edith, a representative from their team, reached out to me via email a few times, and the communication was quick and seamless, making the entire process smooth from start to finish. She was professional, friendly, and always eager to assist, providing a personalized approach that made me feel valued as a customer. I highly recommend this shopping website!
March 13, 2025
Unprompted review
I’m very happy for the help from everyone.The agent I spoke to was very helpful…
The agent I spoke to was very helpful and very kind and I appreciate everything they helped me with.
March 12, 2025
Unprompted review
Alero is in touch and helping to…
Alero is in touch and helping to resolve the issue of my fee refund.
March 10, 2025
Unprompted review
Quick response
March 9, 2025
Unprompted review
Issue is being handled well
Issue is being handled well, ANNE reached out to assist promptly.
March 5, 2025
Unprompted review
Harry helped me a lot
Harry helped me a lot, he is a very good and kind employee.
March 4, 2025
Unprompted review
5 stelle
Nonostante una mia incomprensione, tutto ok Good Customer Support by KAI
February 19, 2025
Unprompted review
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