ROWDY BAGS UK Reviews 908

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 84 reviews, reviewers overwhelmingly had a great experience with this company. Many customers consistently praise the products, highlighting their beautiful design, excellent quality, and the authentic, soft leather that ages wonderfully. The delivery service is frequently mentioned as quick and efficient, with many people appreciating the prompt arrival of their orders. Reviewers also commend the outstanding customer service, noting friendly, helpful, and responsive interactions. The overall service is described as brilliant and hassle-free, making the purchasing experience very satisfying for consumers. However, some customers also noted issues with slow delivery times. A few other people also felt that the product quality was not as expected, mentioning that some bags lacked lining, which made them appear unfinished or cheap.

What people talk about most

Product

Reviewers express high satisfaction with the product, frequently praising the quality of the leather, its... See more

Quality

People report positive experiences with quality, consistently praising the beautiful craftsmanship and... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers praising the quick and efficient delivery... See more

Service

Clients share positive opinions on service, with many reviewers describing it as great, brilliant, and... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent and outstanding support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hi Rory! I did a (one star) review yesterday indicating that I had not yet received the tote bag I ordered for my daughter for Christmas and I was very frustrated. Well, miracles do happen! :) It... See more

Rated 5 out of 5 stars

Ordered myself Cedar crossbody bag on the 6th January quick delivery 4days I’m so impressed it’s a lovely bag beautiful colour. It’s my birthday soon so I’m hoping I’ll get the maple crossbody. Tha... See more

Rated 5 out of 5 stars

I ordered a small tote bag in Mountain, and oh my goodness the fireworks went off when it arrived! What a wonderful bag, simple, but it does the job fabulously! Glorious soft but substantial leather,... See more

Rated 5 out of 5 stars

Rowdy is an excellent company to buy from. They make beautifully made, useable, high quality leather handbags at an affordable price. Had one for a number of years now and loved it. So happy to see th... See more


Company details

  1. Handbags Shop
  2. Bag Shop
  3. Bags and Luggage Store

Written by the company

ROWDY offers a unique collection of practical leather bags that are handmade by our team of talented machinists. ROWDY bags are guaranteed for life.


Contact info

4.8

Excellent

TrustScore 5 out of 5

908 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Mountain Crossbody Bag

I ordered a Mountain Crossbody Bag for my partner for our anniversary. The bag was delayed but Rory sent a complimentary bag to make sure Sue got something on the day. The bag arrived this morning and Sue is absolutely stoked with it. Quality is superb and Rory made huge effort to get to Sue. I would definitely recommend Rowdy Bags and Rory to anyone after good quality leather bags. Craftsmanship at its best. Huge kudos to Rory. James Bell

May 17, 2025
Unprompted review
Rated 4 out of 5 stars

I recently purchased a bag from ROWDY…

I recently purchased a bag from ROWDY BAGS UK and I'm impressed. The leather is buttery soft, well-crafted, and stylish. Delivery was fast, and the inside pocket is handy. Their customer service is responsive and helpful. Overall, a great purchase, and I’m already considering buying another bag in a different colour.

March 27, 2025
Unprompted review
Rated 5 out of 5 stars

Great

I m looking forward to have bag for many years.
Could be a little but wider but other than that I m very happy.

March 6, 2025
Rated 5 out of 5 stars

Amazing customer service

When my bag arrived, it was beautiful- a gift for my daughter’s birthday. I discovered a couple of days later that she had a bag that was the same colour. I phoned Rowdy bags and the lovely Rory answered. I explained my dilemma and he immediately sent me a return label and said he would choose a dark cedar instead. What fantastic customer service!!!

February 26, 2025
Rated 5 out of 5 stars

Lovely soft leather travel pouch

Lovely soft leather travel pouch. Just perfect for holidays to hold passport, tickets etc and it will still have room left for more bits and bobs. Exactly as described. Took about 10 days for delivery but this was expected having read other reviews before placing my order. Love the ethics of the company too. Thank you.

February 25, 2025
Rated 5 out of 5 stars

What a beautiful bag so well made.

What a beautiful bag so well made.
I believe Peter made mine I’m honoured to carry it Peter thank you.
What a lovely touch to show you who’s skill has made your bag
I will be ordering again very soon

February 24, 2025
Unprompted review

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