Rowebb Ltd Reviews 

153
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Provided a competitive price. Once I ordered online was contacted by phone straight away, they didn’t have the product into stock at my local Branch but was informed it would be transferred from else... See more

Company replied

Rated 5 out of 5 stars

Delivery was not complete when driver arrived. Box was open and part of the delivery was missing. I rejected the delivery from the driver and contacted Rowebb, who then phoned me to apologise and woul... See more

Company replied

Rated 5 out of 5 stars

Rowebb provide a first class customer service. Special thanks go to to John Cummings, who went out of his way to get colour samples to me in my very tight timescale, and to Joe McCready, who dealt w... See more

Company replied

Rated 5 out of 5 stars

I first visited the site to enquire about some render to repair a bit of damage on my house. John was very helpful and responsive, and was able to give me a very competitive price considering how litt... See more

Company replied

Company details

  1. Building Materials Supplier

Written by the company

Rowebb are an independent specialist merchant and we have been supplying the rendering, construction and house-building market for almost 100 years. In recent years we have developed our product range to include factory batched renders from K-Rend, Scotrend and JUB. We also offer a range of other products such as render boards, drydash aggregates, insulated render systems, natural stone paving and cladding, decorative aggregates and a range of ancillary products.


Contact info

4.9

Excellent

TrustScore 5 out of 5

153 reviews

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4.9

All reviews

(153)

24 reviews in the last 12 months

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Rated 5 out of 5 stars

Clear

Clear, easy to navigate Web site. Check out process simple. Appreciate rapid email acknowledgement of order.
Fast delivery.

November 1, 2023
Rowebb Ltd logo

Reply from Rowebb Ltd

Thank you for the feedback Alexander, and we're glad you liked the new web site!

Rated 5 out of 5 stars

Excellent service

Found the product I could not find elsewhere. Easy to order, good communication from Kilmarnock branch and courteous attention from staff when I went to pick up the order. Will definitely use again.

November 1, 2023
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Reply from Rowebb Ltd

Thank you David! We'll pass this onto the branch, thank you for the feedback :)

Rated 5 out of 5 stars

I can't compliment this company enough

I can't compliment this company enough, very friendly, very helpful and dealt exactly with what I needed. I would recommend them to anyone.

November 1, 2023
Unprompted review
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Reply from Rowebb Ltd

Thank you Laurence! Your feedback is greatly appreciated and we're glad we could help :)

Rated 1 out of 5 stars

Sheer Ignorance

Sad to say having attended an interview on 24.08.2023 and being informed, the decision would made late that week/ early next. Despite emailing three times, 1st being informed interview still taking place Despite this was week after my own/ Despite being told that week decision would be made.

Roll onto 12th September, and still no response!! Manners cost nothing. Companies are being interviewed just as much as candidates.

To ignore emails, not have the Manners to contact candidates is just ignorance!

September 12, 2023
Unprompted review
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Reply from Rowebb Ltd

Hi Vanessa, I'm sorry to hear about your experience with us and your feedback has been noted.

Rated 5 out of 5 stars

The staff were really helpful

The staff were really helpful, Scotrend was a great material to work with for a first time using it.

September 3, 2023
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Reply from Rowebb Ltd

Thank you for the kind words Darran, we're glad you like the product :)

Rated 5 out of 5 stars

Ordered my material no problem

Ordered my material no problem! Would definitely use online order again so order ready to be picked when you go to depot

September 6, 2023
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Reply from Rowebb Ltd

Thanks for the kind words Lee!

Rated 5 out of 5 stars

A few times i have placed orders online…

A few times i have placed orders online and always been quick and reliable with orders and deliveries.

September 6, 2023
Unprompted review
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Reply from Rowebb Ltd

Hi Paul, thank you for your feedback and we're delighted that you're happy with the service :)

Rated 5 out of 5 stars

Amazing professional service

Amazing professional service. Picked up after the second ring, found the product I needed, ordered online, got confirmation phone call confirming they’d received my order, and then 2 confirmation emails followed within a couple of minutes. So impressed!

September 5, 2023
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Reply from Rowebb Ltd

Thank you for the kind words Paul! We hope to work with you more in the future :)

Rated 5 out of 5 stars

Excellent customer care

We bought decking from Rowebb and had a couple of issues which wasnt they're fault but Rowebb and John in particular worked hard to resolve these issues.

I have no hesitation in recommending them and their services to anyone.
Many thanks

September 5, 2023
Unprompted review
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Reply from Rowebb Ltd

Thank you for your kind words Craig :)

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