Rowse Pneumatics Reviews 160

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent Service. Bought a couple of enclosures that are really solid and reasonably priced. I had a query on delivery time and got a swift response and delivery was when predicted. Can't fault t... See more

Company replied

Rated 2 out of 5 stars

We had a machine down, yet constantly had to chase delivery of a part, being given false information twice and with phone calls not being returned. Still being told over a week later Rowse were... See more

Company replied

Rated 5 out of 5 stars

I telephoned for some parts I needed the guy I spoke to couldn’t have been more helpful. he said he would have to get the parts sent from another company this was 3-30 in the afternoon and the parts w... See more

Company replied

Rated 5 out of 5 stars

My order was processed efficiently, and when the parts were not immediately available, I was informed how soon it cold be delivered. Once I agreed to wait, the parts were delivered in good time. So... See more

Company replied

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4.4

Excellent

TrustScore 4.5 out of 5

160 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Festo Parts

Correct parts arrived on time. No Hassle.

February 13, 2024
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Reply from Rowse Pneumatics

Hi Samuel. Thank you for the review!

Rated 1 out of 5 stars

I ve ordered a part where it says the…

I ve ordered a part where it says the relay is included and there is no relay enclosed in the box

January 27, 2024
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Reply from Rowse Pneumatics

Hello Anton,
I have passed your review on to our sales team who will investigate this. Thank you for taking the time to leave a review.
Regards Ryan

Rated 5 out of 5 stars

great service

great service, parts delivered quickly

January 24, 2024
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Reply from Rowse Pneumatics

Thank you for your review!

Rated 1 out of 5 stars

Don’t know , don’t for it yet

Hi , haven’t even got it yet ,
Please advise
Regards

January 18, 2024
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Reply from Rowse Pneumatics

Hi, Sorry you haven't had your order yet, I have passed your number on to or sales team, who will be in touch regarding your order.

Rated 2 out of 5 stars

Delivery not as expected

Products as adverstised and well priced.
Suggested products were in stock, but actually took weeks to deliver. Had to chase for delivery updates.

November 13, 2023
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Reply from Rowse Pneumatics

Hello, Thank you for your review. While we currently do not share stock statuses on our website, we are working on a system to allow more transparent stock information. I have passed your review on to our team. Thank you for taking the time to leave a review.

Rated 3 out of 5 stars

Supply Delay

Prolonged delay in supply of the items required but probably understandable given the current logistics problems worldwide

May 24, 2021
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Reply from Rowse Pneumatics

Thank you for your review, Andrew. I am sorry that your items took longer than we would have expected to arrive, we are actively working on this with our suppliers and partners. I have passed your feedback on to our team. Regards Ryan

Rated 5 out of 5 stars

Good service, thanks

Good service, had the parts I needed when others didn't, there was an error with my order which they promptly and curtiously sorted, top marks! Parts arrived in good time.

May 17, 2021
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Reply from Rowse Pneumatics

Thank you for your review, Robert!

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