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Rowse Pneumatics Reviews 160

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TrustScore 4.5 out of 5

4.4

Manufacturer
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Rated 5 out of 5 stars

Excellent Service. Bought a couple of enclosures that are really solid and reasonably priced. I had a query on delivery time and got a swift response and delivery was when predicted. Can't fault t... See more

Company replied

Rated 2 out of 5 stars

We had a machine down, yet constantly had to chase delivery of a part, being given false information twice and with phone calls not being returned. Still being told over a week later Rowse were... See more

Company replied

Rated 5 out of 5 stars

I telephoned for some parts I needed the guy I spoke to couldn’t have been more helpful. he said he would have to get the parts sent from another company this was 3-30 in the afternoon and the parts w... See more

Company replied

Rated 5 out of 5 stars

My order was processed efficiently, and when the parts were not immediately available, I was informed how soon it cold be delivered. Once I agreed to wait, the parts were delivered in good time. So... See more

Company replied

Company details

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4.4

Excellent

TrustScore 4.5 out of 5

160 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 3 out of 5 stars

Delivery updates

They ask me how did they do. Well, first deliver the order!

Update. After this message they phoned me to give an estimated delivery date and explained that the part is out of stock.

Hope to get the parts next week.

January 19, 2021
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Reply from Rowse Pneumatics

Hello William, I am sorry you have not received your order. I have passed your details on to our team who will find out what has happened with your order. Regards Ryan

Rated 5 out of 5 stars

The goods were accurately described

The goods were accurately described, the
price was good and the quality of the items great. Very pleased, wouldn't hesitate to buy again

December 30, 2020
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Reply from Rowse Pneumatics

Thank you for your review, Alan!

Rated 5 out of 5 stars

I telephoned for some parts I needed…

I telephoned for some parts I needed the guy I spoke to couldn’t have been more helpful. he said he would have to get the parts sent from another company this was 3-30 in the afternoon and the parts were in my workshop at 10-00 the following morning. What great service 👍

December 3, 2020
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Reply from Rowse Pneumatics

Thank you for your review, Alan!

Rated 5 out of 5 stars

FANTASTIC SERVICE AND BRILLIANT PRICE.

FANTASTIC SERVICE AND BRILLIANT PRICE.
CAME THE DAY IT WAS SUPPOSED TO AND ABOUT 12-15% CHEAPER THAN THE COMPETITION.
BRILLIANT
BEN BENNETT C.N.C. MACHINE SHOP MANAGER

December 1, 2020
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Reply from Rowse Pneumatics

Thank you for your review, Ben!

Rated 5 out of 5 stars

Good Experience

Easy to order on-line, parts arrived quickly and I had notification form both Rowse and DPD when during the day I was to expect the parcel.
Parts good quality

November 27, 2020
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Reply from Rowse Pneumatics

Thank you for your review!

Rated 5 out of 5 stars

Excellent Service

Excellent Service.
Bought a couple of enclosures that are really solid and reasonably priced.
I had a query on delivery time and got a swift response and delivery was when predicted.
Can't fault these guys at all

September 17, 2020
Unprompted review
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Reply from Rowse Pneumatics

Thank you for your review, Kevin! We are very happy you like your new enclosures and the service we were able to provide.

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