We ordered a large furniture set with a firepit coffee table. It arrived promptly, well delivered. Having set it up we are very happy with the quality, look and overall value. There was an issue with... See more
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I made an enquiry if they would sell me a set of replacement cushions for my Royalcraft high back Bistro set. I had a lovely email back say they would check stock. All was good with stock levels... See more
Company replied
Very pleased with chairs & table set. chairs very comfortable would highly recommend them Delivery was good had 3 hour slot & driver notified us when he was on his way. Definitely would recommend
Company replied
Great experience ,wooden garden furniture is really posh and solid, it has highest quality, above expectations. Cushions have very good quality. Packaging inside were really good tightened together, e... See more
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Company details
Written by the company
Royalcraft’s journey began in 1990 with a desire to create collections of home furniture and accessories for every customers style in mind. With over 30 years of experience we offer new ways to transform home living spaces with our design led luxury collections, inspired by tradition and trend. Customers can enhance their space with our timeless furniture, accessories and storage solutions. Our collections consist of rattan, recyclable plastic, metal and sustainable wood, something for every home. Royalcraft has always stayed true to its value, to deliver fun and quality for families and friends enjoying their time together.
Contact info
Taylors Lane, B69 2BN, Oldbury, United Kingdom
- 0800 0146 214
- info@royalcraft.co.uk
- royalcraft.co.uk
4.7
Excellent
1K reviews
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Replied to 100% of negative reviews
Typically replies within 2 weeks
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Great description and pictures on the…
Great description and pictures on the website, quick response on the phone over a query as to whether a cover was included, which it was, very well packaged and fast delivery too
August 14, 2024
Not disappointed
Prompt delivery, very clear instructions to set up table. Excellent, sturdy product and comfortable reclining seats.
August 13, 2024
Quick delivery quality furniture easy…
Quick delivery quality furniture easy to put together.
August 13, 2024
Excellent product for the price was…
Excellent product for the price was easy to put together with no problems delivery was great they put the boxes exactly where I wanted them very polite delivery men
August 6, 2024
Delivery was quick and I am very…
Delivery was quick and I am very pleased with the quality of the product. Clips to secure the three sections of the corner sofa would be very welcomed as I am told this sofa doesn’t but others do.
As this sofa did not come with a table, it would be good to be able to purchase coffee or other tables separately.
August 7, 2024
Excellent service
I ordered a parasol directly from Royalcraft and it appeared to be the cheapest price. The delivery service was efficient. I was able to delay delivery for a day as it was more convenient for me. I am happy with the parasol.
August 6, 2024
Buying from Royalcraft was so easy in…
Buying from Royalcraft was so easy in every way .
1) Details of product.
2) Ease of purchase.
3) Communication of Purchase / Delivery times.
4) Delivery of purchase.
5) The delivery guys were on time and delivered with care..
6) Very pleased with the Quality of product …In all summing up 10/10 … Would highly recommend Royalcraft ..Thank You ..
August 6, 2024
Very prompt delivery and very helpful…
Very prompt delivery and very helpful telephone experience.
July 31, 2024
I bought this brand again as my last…
I bought this brand again as my last patio set was same brand and had it for 12 years, really strong and lasted well in all weather. The new one is not exactly the same but still really nice and strong - looks good too not cheap looking like some
July 31, 2024
Ordering online was a breeze
Ordering online was a breeze, and the communication with the delivery team was excellent. Overall, a great experience from start to finish!
August 2, 2024
Highly recommended Mayfair garden furniture
We are really pleased with our Mayfair garden furniture- lightweight, sturdy and good quality. The process of ordering to delivery was very efficient and in situ within a week.
July 29, 2024
Straightfprward parasol purchase
Straightfprward purchase of tilting garden parasol.
Prduct was found online at a competitive price & specification. Ordering & paying was quick & simple. Item was tracked & delivered ontime.
July 31, 2024
Great customer service!
Great customer service!
The staff were friendly, helpful without any hard sales push
Our order only took 5 days to be delivered and the courier service that they used were also efficient, arrived on time and were courteous
July 31, 2024
Everything went seamlessly from order…
Everything went seamlessly from order to delivery
July 31, 2024
Arrived when stated and quality of…
Arrived when stated and quality of purchase excellent
July 31, 2024
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