Royal Palm Moving and Storage  Reviews 53

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Huge Mistake! I just wanted a ball park figure of how much my move might cost. I found myself signing up with Royal Palm not fully appreciating they were brokers rather than a moving company (my mis... See more

Rated 1 out of 5 stars

Absolutely horrible!! Complete scam!! Lied to about pricing. Only professional when trying to get your money then when it comes to move date- their phone lines are out of order, do not respond, custom... See more

Rated 1 out of 5 stars

Horrible experience. They get your non- refundable deposit promising exact move dates and accurate estimates then at the last minute increase the cost and change the date of the pickup. They lied to... See more

Rated 5 out of 5 stars

I’d rate my moving experience an 11/10 because these guys truly exceeded all my expectations—beginning to end. Their quote was by far the best out of any others I received. The move was seamless and e... See more

Company details

  1. Moving and Storage Service

Written by the company

Long Distance Moving


Contact info

1.9

Poor

TrustScore 2 out of 5

53 reviews

5-star
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1-star

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Rated 1 out of 5 stars

Absolute scam

Absolute scam! This is not a legitimate moving company. They are brokers who take your money and send disreputable “movers” to your home. They showed up late at night after multiple confusing calls and texts probably hoping I would be too exhausted to deal with any more aggravation. I went through complete inventory over the phone a week before they came and they proceeded to say I had three times the amount when they showed up and tried to charge me even more. I have since had multiple real movers confirm I had the inventory I said I had. They are complete con artists. Do not give a dollar to these people. Do your research and pay the extra money for reputable movers.

June 14, 2023
Unprompted review
Rated 1 out of 5 stars

RUN!!!

Still no one called me back to discuss the false promises. Total scam. Wanted to up charge me $3K when they showed up!!!!! I knew having me pay while on the line and sign stuff while on the line was a little pushy. Stole deposit. Deceitful sales! Y’all lost big. I have 4 other families moving here and they were looking to me for who to use, definitely not y’all now. And after posting, a person I grew up following my journey is moving close by and said they’d definitely not use y’all. If you would’ve done right, could’ve been different story. DO NOT USE.

June 9, 2023
Unprompted review
Rated 5 out of 5 stars

Just successfully completed my move of…

Just successfully completed my move of over 26,000 pds. Lloyd instructed to overestimate which paid off in the long run. Saved me 14k! The customer service was very helpful and stress-free. Lloyd was always a phone call away and answered all my questions and concerns. Top Notch Company!

June 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience smooth move

I’d rate my moving experience an 11/10 because these guys truly exceeded all my expectations—beginning to end. Their quote was by far the best out of any others I received. The move was seamless and efficient. They handled all my boxes and belongings with extreme care, which was most important to me. I’d recommend to all my family and friends

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

The movers were great

The movers were great! They arrived on time and moved my things efficiently and carefully. I would definitely recommend Royal Palm Moving!

May 13, 2023
Unprompted review
Rated 5 out of 5 stars

An Easy Moving Experience

Last week Royal Palm helped me move apartments. I have a lot of nice furniture and electronics. They made sure everything was safe. They are professional and handled the job in a smooth and efficient manner. Definitely would recommend them to anyone in need.

May 10, 2023
Unprompted review
Rated 5 out of 5 stars

Great experience, easy experience

Great experience. Sales person was super knowledgeable and helped me understand the logistics of moving. The movers were professional and nothing was mishandled or broken. Price wise I feel that it was worth it because I didn’t have any issues!

May 15, 2023
Unprompted review

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