RPM Plumbing & Heating Limited Reviews 

502
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 116 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and efficiency of the service, noting that work is carried out thoroughly and often exceeds expectations. People frequently highlight the staff's professionalism, friendliness, and extensive knowledge, making interactions pleasant and ensuring respect for their property. Many consumers appreciate the fair and sensible pricing, often finding the services to be cost-effective and offering great value for money. Reviewers consistently commend the company's quick response times and reliability, with engineers often arriving punctually and addressing issues promptly. Overall, people express high satisfaction with their experiences and confidently recommend the company for its dependable and professional plumbing and heating services.

What people talk about most

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent, friendly, and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their professionalism,... See more

Price

Customers consistently note positive experiences with price, often describing it as fair, reasonable, or... See more

Response time

People report positive experiences with response times, with many customers highlighting quick and super fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ive not had hot water for 7 months, ive been scammed, then fooled again by another so called plumber, who took money, roughly assembled the heater and left it not working, leaking and a live electric... See more

Company replied

Rated 5 out of 5 stars

Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more

Rated 5 out of 5 stars

We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more

Company replied

Rated 5 out of 5 stars

Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more


Company details

  1. Plumber
  2. Heating Contractor
  3. Boiler and Heating Service

Written by the company

Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.


Contact info

4.9

Excellent

TrustScore 5 out of 5

502 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(502)

114 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and reliable ,

Excellent service and reliable ,
highly recommend

October 3, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re thrilled to know you’re happy with our service. Thanks for your wonderful review!

Rated 5 out of 5 stars

Fitting of new boiler

Very good fast efficient good overall service by knowledgeable engineers

September 27, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your satisfaction is our priority, and we’re so pleased to see your positive feedback. Thanks!

Rated 5 out of 5 stars

Professional and honest

Richard came on the day he said he would with an accurate time slot. He identified the problem and replaced the needed parts for the boiler. Fifty minutes work in poor light. An honest price and a nice chap.

September 24, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your positive experience is what we aim for every time. Thank you for your kind words!

Rated 5 out of 5 stars

Brilliant service

Having no hot water or heating we contacted RPM. Within 2 days we had a new boiler and hot water/heating. They were quick and very professional. Moe than happy with the service we received and will definitely use them again. Thanks Team RPM

September 19, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for your glowing review! It’s wonderful to know you’re happy with our work.

Rated 4 out of 5 stars

Replacement boiler

Installed on date promised in efficient and professional manner.Explained all the controls and left the site clean and tidy.

September 6, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks George, it sounds like you were really happy with us, fantastic! What else could we have done to make your review a 5 star?

Rated 5 out of 5 stars

Replacing the Old Boiler

Quick, tidy and friendly

September 4, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re delighted you’re satisfied with our service. Thanks so much for your review!

Rated 5 out of 5 stars

Excellent service

Rich is always so efficient and I trust him to do a good job. Would highly recommend him!

August 22, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your kind words are greatly appreciated. Thanks for your fantastic review!

Rated 5 out of 5 stars

Issue dealt with quickly.

Issue dealt with quickly.

Thank you!

August 18, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Your satisfaction is our top goal, and we’re thrilled to see your five-star review. Thank you!

Rated 5 out of 5 stars

Great service

Great service, very professional sorting out boiler maintenance and repairing leak to toilet, would highly recommend

August 12, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your kind words and your five-star review. It’s a pleasure serving customers like you!

Rated 5 out of 5 stars

A well done job

Polite, good workmanship and completed no fuss!

July 25, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your review! Your satisfaction keeps us motivated to do our best.

Rated 5 out of 5 stars

Great work

Great work, great company which I would recommend to anyone.

July 16, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re delighted to hear you’re satisfied with our service. Thank you for the fantastic review!

Rated 5 out of 5 stars

Excellent!!

Great people, great work

July 23, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so grateful for your five-star rating! Thank you for letting us serve you.

Rated 5 out of 5 stars

RPM professional service

Richard at RPM fitted my short notice request for a boiler service within two days of my notification. He was professional and thorough in the way he worked.

July 23, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

We’re so pleased you had a great experience! Thanks for sharing your thoughts.

Rated 5 out of 5 stars

Having a new kitchen and extension

Having a new kitchen and extension. Every issue l have had they have sorted straight away. The team is amazing and can only recommend them for any job big or small

July 22, 2024
Unprompted review
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

It’s wonderful to know you’re happy with our work! Thanks for your feedback and your trust

Rated 5 out of 5 stars

This company is fantastic

This company is fantastic, honest, very reliable, reasonably priced with brilliant workmanship.

July 12, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thank you for your kind feedback! It’s always our goal to deliver exceptional service.

Rated 5 out of 5 stars

Fantastic Company 100% Recommended

If your looking for a plumbing company that you can trust these are the ones.
Excellent from start to finish Rich is a great bloke and his lads are spot on.
Down to earth and not out to rip you off, I will definitely be having them back to do more work when needed.

July 19, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

What a fantastic review—thank you! We look forward to helping you again in the future.

Rated 5 out of 5 stars

Richard was excellent

Richard was excellent, very efficient and no mess ! Would recommend to anyone.

July 19, 2024
RPM Plumbing & Heating Limited logo

Reply from RPM Plumbing & Heating Limited

Thanks for your wonderful review! We’re so glad we could help.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look