Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in so... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
We had RPM Plumbing and Heating replaced an old tired boiler with a new combi and move it to another room. From quote to booking and carrying out the work, we found the service second to none. Rich w... See more
Company replied
Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to reco... See more
Excellent service, Boiler was fitted the day agreed, no mess all packaging taken away. Big Richard and little Richard are both friendly and professional guys. Booked in to do another job now so very i... See more
Company replied
Company details
Written by the company
Diamond Accredited installers of Worcester Bosch Boilers for Gas and Oil. All aspects of Heating undertaken, most Plumbing repairs too.
Contact info
1 Westville Avenue, DY11 6BZ, Kidderminster, United Kingdom
- 07813684173
- rpm.richardmonger@gmail.com
- rpmplumbingandheating.com
4.9
Excellent
483 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
First class service as always.
May 16, 2026
Boiler fixed.
Asked for engineer to come out for problem with boiler , someone came same day and sorted the problem all working now.
May 22, 2026
Pleased with work done
He explained work he was going to do.explained boiler could pack up so m8ght need new one.
May 21, 2026
Excellent
Excellent, friendly service and price. Boiler flue replaced very quickly and efficiently. Old flue and packaging taken away. Very pleased. Highly recommended.
May 1, 2026
Good service.
May 16, 2026
PROMPT & PROFESSIONAL SERVICE
May 16, 2026
After having no hot water or heating…
After having no hot water or heating for nearly a week because of being messed about by an insurance appointed " heating engineer???" Who then deemed my old boiler Beyond economic repair I decided to call Richard, who I had used before, and he attended straight away and diagnosed the fault immediately. As the boiler was 18 years old I decided to replace it. I was given what I considered a fair price and agreed to the installation. This was done the next day again professionally and everything was left clean and tidy with all rubbish taken away. I would not hesitate to recommend RPM who is considering any work doing.
April 23, 2026
The guys are helpful
The guys are helpful, answer questions, make recommendations and do what they can for the customer.
First class attitude.
May 8, 2026
Richard was very professional and made…
Richard was very professional and made sure everything was clear before servicing the boiler. He pointed out that the boiler had not been registered by the installer and therfore wasn't guaranteed. Fortunately Worcester
Bosch were very helpful and honoured the guarantee.
May 8, 2026
Always good reliable work.
April 22, 2026
Great service
A speedy service, came the next day on time and great banter with Richard, replaced pump and kept area nice and clean, would definitely recommend this company
April 21, 2026
Service above and beyond
Tim came out at short notice and went above and beyond to resolve a badly leaking shower for our very elderly mother. It was late evening just before a bank holiday weekend and he was fantastic in sorting it out and bringing peace of mind to a 99 year old (and her family).
Thanks Tim/RPM. Excellent!
April 3, 2026
Annual Gas Check
Responded quickly to my message. RPM always carries out work required, this time an annual gas check, efficiently and swiftly. Report from tenant was also very positive. Price fair. Happy to recommend this company and will continue to use again.
April 14, 2026
Great service
Great service. The engineer turned up on time and carried out the boiler service efficiently. Left everything clean and tidy. Would definitely use again.
April 9, 2026
Leaking shower for 99 year old
We had an urgent problem with my (very) elderly mum's leaking shower, which Tim from RPM came to fix. This was late on a Thursday, just before the bank holiday. He was very good and went above and beyond to go and get the necessary part, even though it was 7.30pm in the evening. He then returned and fixed and I can't thank him and Richard enough for their help. My mum's nearly blind so this was a massive situation that they helped resolve. Thanks guys.
April 2, 2026
Unprompted review
Great service as usual at a good price
Great service as usual at a good price. Would definitely recommend.
March 30, 2026
Reply from RPM Plumbing & Heating Limited
It’s always a pleasure to hear from satisfied customers. Thank you for your recommendation and 5 stars!
Reply from RPM Plumbing & Heating Limited
We’re so pleased you’re happy with our service. Thanks for taking the time to leave a review.
Reply from RPM Plumbing & Heating Limited
Thanks for sharing your experience. We’re delighted you’re happy with our service, price and people!
highly recommend 5*
had had some bad experience with plumbers I can say to say he was like a breath of fresh air highly
recommend
March 16, 2026
Reply from RPM Plumbing & Heating Limited
We appreciate your 5 star feedback! It’s fantastic to know our service met your expectations. Thanks for choosing us!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.