RSC New Homes Reviews 243

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and helpfulness, making the mortgage process easy to understand and stress-free. Many people highlight the exceptional customer service, noting the team's ability to provide clear explanations, guidance, and support throughout the entire journey. Consumers frequently mention the efficiency of the service, with quick response times to inquiries and regular updates. The user experience is often described as smooth and seamless, with many appreciating how the company takes away the stress of finding the right mortgage.

What people talk about most

Staff

Consumers consistently find staff to be positive. Reviewers frequently praise the team for being... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the professionalism,... See more

Customer service

Users describe positive interactions with customer service. Customers consistently praise the helpfulness and... See more

User experience

People report positive experiences with user experience, often highlighting how the process, which could have... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently highlight the quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

To Steven & all who helped us from RSC when buying our first home, thank you so much for all your help, guidance and support to two, slightly clueless, young but now proud homeowners. We couldn’t have... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Amazing Service from Charlotte Charlotte at RSC New Homes was fantastic from start to finish. She made the whole mortgage process easy to understand and completely stress-free. Always pr... See more

Rated 5 out of 5 stars

As a first time buyer, the buying process was a little daunting. Didn't really understand everything and felt open to being ripped off a little bit but the service provided (by Tolga Koch) was very op... See more

Rated 5 out of 5 stars

Fantastic company. Steven was our advisor and he went through everything from start to finish and found us the best deal that would still be valid as it was 10 months from our first conversation to co... See more


Company details

  1. Mortgage Broker

Written by the company

RSC have financial advisors across the UK, available seven days a week, to give you tailored advice, to help you search for the most suitable; mortgage, protection and insurance products. With appointments available over the phone, and face to face. Our experienced advisors can advise and arrange all types of mortgages from new build, to subsequent mortgages and re-mortgages for your primary home as well as long term property investments with Buy-to-Let properties. We are also able to offer advice on mortgage protection and associated insurances, allowing us to take care of all your financial worries.


Contact info

4.9

Excellent

TrustScore 5 out of 5

243 reviews

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Rated 5 out of 5 stars

Excellent customer service

RSC have been excellent with our mortgage application. As first time buyers we were completely clueless, but our advisor Joanne was amazing at explaining everything in detail and answering any questions we had. Her approach was very personable and I actually looked forward to our calls.

There communication and response time is always quick, and the portal was very easy to navigate.

February 20, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service from everybody at RSC

Our mortgage advsor from RSC was very good. Martin listened to what we wanted and sourced the right mortgage for us. Following on from that, Julie from RSC has kept us informed every step of the way. We have bought several homes over the years and had several mortgage advisors and without doubt, RSC have been the best. Based on our experience I would not hesitate to recommend them to others

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

RSC new homes - Josh D - Brilliant

Cannot Thank Josh enough! He’s been absolutely amazing the whole way through . He’s been very understanding, Patient and most of all professional at all times. Very down to earth and it has been a pleasure talking you! Highly recommend !!! Thank you again

December 1, 2022
Unprompted review
Rated 5 out of 5 stars

Top Notch Service - Once Again!

Ann Cooper contacted me to let me know part of my mortgage was due to end. Paul Knowles gave me some expert advice on my product transfer application and was friendly, knowledgeable as well as handling everything. Paul even managed to get me a slightly better rate than originally quoted as my lender reduced some rates, so we held off on the submission to get the better deal. Honestly cant thank you enough for this! Its tough times at the moment but would always recommend speaking to the experts before making any decisions on a mortgage. Thanks also to James Forster & Vicki Robinson for handling the admin quickly and efficiently - See you all again in 2 years!

November 22, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, this is the third time we have used
RSC for mortgage and remortgaging. Staff all very friendly and quick to reply to any questions. I would be more than happy to recommend RSC New Homes to anybody.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great reliable service.

Very friendly and informative contacts. Excellent guidance from the team I dealt with. This is my fourth experience of their service and each time it has been the same.

October 31, 2022
Unprompted review
Rated 5 out of 5 stars

RSC have been amazing

RSC have been amazing. We are first time buyers and the entire process was made so smooth and anxiety free. Our advisor- Martin- is an absolute gem. Very friendly and helpful.

September 23, 2022
Unprompted review
Rated 5 out of 5 stars

These guys are good at what they do

These guys are good at what they do. They have really been helpful. Applying for my mortgage through them was easy and smooth. They were always there to advise and keep me informed all through. I recommend them 100%

October 6, 2022
Unprompted review
Rated 5 out of 5 stars

Another amazing service and experience

Used RSC several times now for both life insurance and mortgages. The service I received is always great and my last experience was the same again. Friendly, knowledgeable and helpful staff. Always willing to listen and try to find the best solution for your individual needs. Will certainly be using them again the future.

October 5, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you….

I would just like to say that I can not fault the experience I have had when dealing with all the advisors from RSC New Homes. They have always been friendly, helpful and considerate even during these unprecedented times. They helped me through the entire process of buying our new home and have never failed to call me back whenever I have had any questions or worries. Thank you

September 29, 2022
Unprompted review
Rated 5 out of 5 stars

Really pleased with the efforts made by…

Really pleased with the efforts made by Shaun Biddle and the rest of the guys. Mine was a tough application as the lender made things unbearable but these guys stood firm with me and were always on hand to answer questions! Couldn’t be more pleased with their commitments!

August 17, 2022
Unprompted review
Rated 5 out of 5 stars

A stress free mortgage application

From initial enquiries to the completion of our new home, RSC have been on the ball at all times. Wendy was excellent, guiding us through the process, answering any questions and communicating at every step of the way. Shaun was brilliant in keeping us informed on the progress of our mortgage application, and application extension.

RSC helped ensure what could’ve been a very stressful experience in dealing with our first mortgage, a stress-free breeze; making the process as seamless as possible.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

From start to finish of my mortgage…

From start to finish of my mortgage application journey, RSC made it easy and painless. They did everything for me and even helped me reclaim my early repayment charges. I cannot recommend RSC enough!!! Thank you.

August 9, 2022
Unprompted review

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