Rsvpassports Reviews 51

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness and professionalism, making the entire process smooth and stress-free. People frequently highlight the excellent customer service, noting the clear and constant communication, quick response times, and the overall efficiency of the service provided. Consumers are particularly impressed with how quickly their needs were met, often receiving their passports within a week. The detailed guidance and support throughout the process were greatly appreciated, ensuring all questions were answered and concerns addressed promptly.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the professionalism and... See more

Customer service

Consumers find customer service to be positive, highlighting exceptional communication and helpfulness.... See more

Service

Clients share positive opinions on service, consistently highlighting its professionalism, trustworthiness,... See more

Response time

Users describe positive interactions with response times. Customers consistently praise the prompt and clear... See more

Based on these reviews

Rated 5 out of 5 stars

What do you do when you realize you have to renew your passport two weeks before going on your honeymoon… you cry a little bit in your car and then you get on rsvppassports.com! I had the pleasure o... See more

Company replied

Rated 5 out of 5 stars

A great service, very easy and they help you and fully communicate with you during the entire process. Get together what they require, FedEx it to them and they do everything for you. Sharlett was fan... See more

Company replied

Rated 5 out of 5 stars

This was such a simple and smooth process! Had a minor miscommunication at the post office when we were getting things together to ship off, but Sharlett was literally a phone call away and we got it... See more

Company replied

Rated 5 out of 5 stars

Sharlett was very helpful and patient with me as I was stressed to try to get my passport completed before my trip. I ended up using a different service because I waited even closer to the date than t... See more

Company replied



Contact info

4.8

Excellent

TrustScore 5 out of 5

51 reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great communication

Great communication throughout the entire process. My contact, Sharlett, was incredibly helpful and kept me updated along the way. Turned around my passport in the time frame they said it would take.

November 19, 2025
Unprompted review
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Reply from Rsvpassports

Hi Eric,

Thank you for the great review! We're so glad to hear the communication and updates made the process smooth for you. Sharlett will be thrilled to know she was helpful throughout. We appreciate you trusting us with your passport and are glad everything arrived right on schedule.

Best,
The RSVP Passports Team

Rated 5 out of 5 stars

I made the mistake. They fixed it!!!

I made the dumb mistake of not realizing my passport was expired less than 14 days from the trip my wife and I had scheduled for the past 2 years. They had my new passport in my hands 2 days before our trip! If you're in that same dreaded pinch like I was, you should use RSVPassports!

September 28, 2025
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Reply from Rsvpassports

Hi Steven,

Thank you so much for sharing your experience. We’re really glad we could step in and help turn a stressful moment around, especially before such an important trip you’d been planning for years. We appreciate you trusting us in that pinch. Hope the trip was incredible!

Best,
The RSVP Passports Team

Rated 5 out of 5 stars

Everything quick and easy

November 12, 2025
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Reply from Rsvpassports

Hi Warren,

Thank you for the great feedback. We’re glad to hear everything was quick and easy for you. We appreciate you choosing us and hope the trip was great!

Best,
The RSVP Passports Team

Rated 5 out of 5 stars

Quick and Easy

Easy process, deliver on time.

October 1, 2025
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Reply from Rsvpassports

Jon, thank you for sharing your experience with us. We’re glad to hear the process was easy and everything arrived on time. We hope your trip was incredible, and we appreciate you choosing us.

Best,
The RSVP Passports Team

Rated 5 out of 5 stars

Ms. Sharlett

So this very much could’ve been a stressful situation but Ms. Sharlett made everything as smooth as could be. Very communicative and made sure that I had the correct documents and that the documents would be accepted. Honestly, it’s hard to find good help these days unfortunately, but Ms. Sharlett is the standard.

October 27, 2025
Unprompted review
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Reply from Rsvpassports

Hi Logan,

Thank you so much for taking the time to share your experience! We’re thrilled to hear that Ms. Sharlett helped make what could have been a stressful process smooth and easy. She truly sets the standard for the level of care and communication we strive to provide every customer.

We appreciate your kind words and wish you safe and enjoyable travels!

Best,
The RSVP Passports Team

Rated 5 out of 5 stars

Communication made this very very easy

November 7, 2025
Unprompted review
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Reply from Rsvpassports

Hi Vance,

Thank you so much for your review! We’re so glad to hear that our communication helped make the process easy for you. It was a pleasure working with you, and we hope you have an amazing trip!

Best,
The RSVP Passports Team

Rated 1 out of 5 stars

Free application documents for $89

Free application documents for $89. Brilliant business model to scam people. The document provided wasn’t even completed and the link to update expired to make any changes.

October 31, 2025
Unprompted review
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Reply from Rsvpassports

Hi BH,

Thank you for your feedback, and we're sorry you weren’t satisfied. We offer multiple service tiers, the one you selected is our cheapest and does require initial self service while our rushed passport service includes full white-glove assistance from our team including State Department registered hand delivery for fast turn around of passports. All tiers have full phone support and experts that will guide you through the many obstacles of getting your passports.

Passport applications are detailed and often tedious. Our white-glove service corrects over 80% of all orders to ensure they are accepted by the government. For the tier you purchased you are responsible for filling out your name and other key details accurately but had full access to our expert team available via phone, email or text for any questions that arose. We sent you detailed instructions and you didn’t reach out to our team for any help or corrections before posting this review.

Regardless of the tier purchased, we are always here and happy to assist with questions, updates, or adjustments. We handle a large number of customers every day and we're happy to report most find our help critical for their travel needs.

We hope this clarifies the service you received, and we encourage customers to contact us directly so we can support them fully and avoid unnecessary frustration. Thank you again for your feedback.

Best,
The RSVP Passports Team

Rated 5 out of 5 stars

Outstanding Service

RSVP was excellent to work with. From the moment I contacted them they were in constant contact with me. They gave me a date when the passport would arrive and they were right on the money. Their frequent check-ins were reassuring and lessened the stress of waiting for a book that would mean the difference between going on a trip or not. Highly recommended!

October 28, 2025
Unprompted review
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Reply from Rsvpassports

Thank you so much, Donna! We’re thrilled to hear your experience with us was smooth and stress-free. Our team knows how important timely communication and follow-through are, especially when travel plans are on the line! We truly appreciate your trust and recommendation, and we hope your trip was everything you hoped for. Safe travels!
RSVP Passport Team

Rated 5 out of 5 stars

The service was very professional

The service was very professional, welcoming, thorough, and helpful throughout the process. I was impressed by the rapid turnaround and the great communication!

October 16, 2025
Unprompted review
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Reply from Rsvpassports

Thank you so much, Wayne! It was a pleasure working with you and we’re so glad we could help get your passport to you in time for your trip. Wishing you smooth travels and an incredible time away!

Rated 5 out of 5 stars

The quickest passprt

I was beyond anxiety ridden when I realized my passport was expired and a trip that was not planned came out of the blue. I cannot say enough positive things about this service and the people that work for it. Constant communication and reassurance made this experience the best in a stressful situation. I highly recommend them!

October 10, 2025
Unprompted review
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Reply from Rsvpassports

Thank you so much, Jaclynn! We’re so glad we could help make a stressful situation feel smooth and supported. It was a pleasure working with you, and we’re thrilled everything came together in time for your trip. Wishing you safe travels and an amazing experience ahead!
- RSVP Passport Team

Rated 5 out of 5 stars

Got me the passport in less than 7 days…

Got me the passport in less than 7 days as promised! I didn't have to miss my spain trip

October 9, 2025
Unprompted review
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Reply from Rsvpassports

It was a pleasure assisting you with your trip to Spain! We hope you have a wonderful vacation, and we truly appreciate you choosing to work with us.
— The RSVP Passports Team

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