Very rude customer service Very little communication and when I did manage to speak to someone he was very rude and un helpful. Paid for next day delivery but didn’t receive my parts for 3 weeks t... See more
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Replaced a sachs performance with the rts 5 paddle clutch as the sachs was struggling with the recent tte hybrid turbo upgrade. The comparison in my view is way beyond what I expected. The clutch ju... See more
Ordered a used engine for my 2002 Ford Escape after 4 failed attempts through other companies. They assured me that they were different and could provide me a fully tested/inspected engine. Sent me pi... See more
Company replied
Ready to Start is a terrible company. Do not waste your time purchasing any used engine from this company. They sold me a used engine with 60k miles on it, and within 2 months I started having multitu... See more
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Company details
Written by the company
Manufacturer/Wholesaler specialising in Aftermarket, Performance and 4x4 auto parts
Contact info
St Michaels Industrial Estate, 4b, WA8 8TL, Widnes, United Kingdom
- 01514246968
- m.kelly@rtsperformance.co.uk
- rtsperformance.co.uk
2.3
Poor
134 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 28% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks for excellent service..
December 29, 2021
After ordering my clio 182 clutch which…
After ordering my clio 182 clutch which stated it includes a flywheel as stated online, only to find out that after my purchase turned up without a flywheel, they have changed there online discretion. Very disappointing and I feel cheated, even my PayPal stated it was included in the package. Be carful what you order as it may not be what you get. Called many times but unable to speak to anyone
Order number attached would welcome a call and your challenge to defend your decision not to honour what was stated online rather then saying nothing, not professional at all
December 10, 2021
Unprompted review
Orderd Friday arrived Saturday
November 27, 2021
Great service would recommend
October 21, 2021
Brilliant customer service
Brilliant customer service. Enjoyed talking to a real person, not someone with a script. They had real world knowledge about the products
October 15, 2021
Superb service
Superb service. Ordered clutch kit on Monday and got it on Thursday. Very helpful people, thank you.
September 16, 2021
Such great customer service
Such great customer service, all the Agents I spoke to were very helpful and informative, couldn’t fault any of the guys. Keep up the great work
September 6, 2021
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