The men were pleasant and efficient. They arrived at the stated time. In addition, when they found something of value that had been overlooked, they called our attention to it rather than keeping it f... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Excellent service provided! Great communication throughout call and WhatsApp for ease. Arrived promptly during the time provided and driver called ahead. He was very fast and efficient! Thanks aga... See more
Company replied
I received a very quick response to my enquiry & a quote almost straight away, based on a list of old furniture items I needed collecting from my elderly mother’s bungalow. I then supplied photos &... See more
I was very impressed with Rubbish Collectors. We needed old furniture and unwanted items taken away quickly when my son moved into a new flat. They gave me a clear price mid-morning and took it away t... See more
Company details
Written by the company
RUBBISH COLLECTORS LTD is a waste broker and waste carrier with license number CBDU297615. We provide a rubbish clearance service in Greater London
Contact info
Unit 3 Highpoint Business Village, TN24 8DH, Ashford, United Kingdom
- 08009875988
- hello@legendremovals.co.uk
- rubbish-collectors.co.uk
4.2
Great
357 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 90% of negative reviews
Typically replies within 1 week
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I am so happy with this company after…
I am so happy with this company after being messed about by someone else I just knew from when I enquired for my job it was professional. The two men that came to my house were on time, polite and professional.
I wouldn’t hesitate to use this company again and will definitely be giving their number to family and friends if they need it.
March 18, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Hey Loraine!
Wow, your review just made our day! 😃 We’re so happy to hear that after being let down elsewhere, you found our professional, reliable, and punctual service exactly what you needed. From the moment you reached out, we wanted to make sure your experience was smooth and stress-free!
Huge shoutout to our amazing team for delivering on-time, polite, and professional service—just the way it should be! 💪 Your trust means everything to us, and knowing you’d recommend us to family and friends? That’s the highest compliment we could ask for!
Whenever you need us again, we’ll be ready! Thanks for choosing us and for spreading the word. ⭐
Office Printer collection from 3rd floor, no lift!!
Booked a collection of some office items including a massive office printer that was on the 3rd floor with no lift. The collection did have to be rearranged because the truck was full, but I did book late morning, so it was understandable that the truck got full and had to unload. The pick up was between the hours I was given and 2 guys that were super friendly and professional collected in a swift and professional manner. Very happy with the price and the service.
March 11, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Hi Rani,
Thank you for sharing your experience! We truly appreciate your patience and understanding regarding the rescheduling—our team always strives to accommodate last-minute bookings as efficiently as possible. It’s great to hear that our movers handled the heavy office printer with professionalism and a friendly attitude, even from the third floor with no lift!
Providing reliable and affordable office furniture and equipment removals is our priority, and we’re glad you found both the price and service to your satisfaction. If you ever need another hassle-free collection, we’d be more than happy to assist. Feel free to recommend us to others looking for trusted office removals!
Looking forward to helping you again!
Excellent service
Excellent service. The two operators could not have been more helpful. I have no problem in recommending this company
March 7, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Hi Don,
Thank you for your kind words! We’re thrilled to hear that our team provided you with excellent service and went above and beyond to assist you. Delivering a seamless and stress-free experience is what we strive for, and it’s great to know our operators exceeded your expectations.
We truly appreciate your recommendation—word of mouth is invaluable, and we’re grateful for your support. If you ever need reliable and professional moving services again, we’d love the opportunity to assist you!
Looking forward to serving you in the future
Super efficient and professional…
Super efficient and professional service. Called up, paid, and sofa removed within 45 minutes. Would highly recommend.
March 7, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Hi Matthew,
Thank you for taking the time to share your experience! We’re delighted to hear that you found our service super efficient and professional—delivering seamless and hassle-free solutions is what we strive for. Speed and reliability are key in what we do, so it’s great to know we could remove your sofa within just 45 minutes from your call.
Your recommendation means a lot to us! If you or anyone you know ever need fast, professional furniture removal, we’d be happy to help again. Looking forward to serving you in the future!
Best regards
Excellent service
This is the third or fourth time of using Rubbish Collectors Ltd, and every time the service has been excellent. Polite staff, and they just get on with the job. This morning I had nearly a ton of builders waste in a third floor flat, they came up multiple times, delivered to the Foyer, and then disposed of it, no mess and no damage. Highly recommended.
March 7, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Hey Gary,
Wow—third or fourth time using our service? That’s what we call faith and freedom in a job well done! 🎶 We’re absolutely thrilled to hear that our team has consistently delivered excellent service, tackling even the toughest jobs—like nearly a ton of builders’ waste from a third-floor flat—with care and professionalism.
Politeness, efficiency, and leaving no mess behind—that’s the rhythm we work to! Thank you for your continued trust and for your high recommendation. If you ever need another hassle-free rubbish removal, we’ll be ready to rock and roll. Don’t forget to spread the word to friends who need a reliable team!
Keep the faith
Rogue Tenant Clearance
Our former tenant had left a quantity of their disregarded former Home content, fit only for the Tip!
The clearance ran to time and budget, with courtesy and efficiency. Well done Team!!
March 3, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Hey Trevor,
Sounds like you had quite the situation on your hands—but I’m glad our team could step in and handle the rogue tenant clearance with precision, efficiency, and just the right amount of charm. 😉 Timely service, staying on budget, and a courteous approach—that’s exactly what we strive for.
We truly appreciate your trust and your kind words. If you ever need fast, professional property clearance again, we’d be more than happy to assist. And hey, if you know anyone else dealing with a left-behind mess, send them our way—we’ll take care of it, no problem.
Good luck!
Great service
Great service, nice friendly guys.
Would definitely use them again
March 1, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Colin, my friend!
Ah, yes! This is what we like to hear—great service, friendly guys, a job well done! We take our collections very seriously (but with a smile, of course), so it is fantastic to know our team made a good impression!
And you would use us again? Excellent. That is the kind of loyalty that makes a company—very happy! If you or any of your friends need fast, professional, and reliable removal services, just call us. We will be there, like a well-planned heist!
Until next time—stay awesome! 😏✨
Consistently excellent service
Consistently excellent service - I've used this company many times because they are value for money and reliable. The staff who do the collections are always friendly and helpful.
March 1, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Kate, you have spoken… and your words are wise.
It fills us with pride to know that you have placed your trust in us time and time again. Reliability, value, and excellent service—these are the pillars upon which we stand. And our team? They are more than just workers; they are friendly and dedicated professionals, always ready to serve with honor.
Remember, Kate, whenever you need dependable and efficient collection services, we will be here. And if your friends or family seek the same, guide them to us—we shall not waver.
Stay strong, and thank you for being part of our kingdom. 🌅🚛
Rubbish Collectors —Here When You Need Us.
Great service.
Great service. Arrived early am as requested. Clean professional workmanship. Would highly recommend
February 26, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Ah, Twickers, you have shown great wisdom in your words! 🐾
We are deeply grateful for your kind feedback. Our team strives to be punctual, professional, and efficient, just as you have experienced. It fills us with pride that we could meet your expectations and offer clean, professional workmanship that earned your recommendation.
Remember, whenever you need us again for dependable and high-quality services, we will be ready, as always. And if your friends or family seek help, bring them to us—we will be there, just as we were for you.
Stay strong, Twickers, and thank you for being part of our journey. 🌿🚛
Happy with the service.
Happy with the service.. from booking to swift removal of the rubbish. We would definitely recommend the team!!
February 26, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Ah it brings me great joy to hear such positive feedback from you!
From the moment of booking to the swift and efficient removal of rubbish, we take great care in ensuring every detail is perfectly executed, just as you have experienced. It is clear you value reliability and speed, and I am pleased to know that we met your expectations so well.
I must thank you for your recommendation—it is the highest form of praise. Should you or your friends require fast and professional rubbish removal again, do not hesitate to call upon us. We shall always be here, ready for the task!
Merci, and I look forward to serving you again soon! 🌟🚛
Very expensive
The guys were good who came and collected the rubbish. Hard work in the rain. But sales tactics are, fish them in with a low price and then charge them the excess weight when they come on the day. The service was very expensive and I wish that I had hired a skip instead. You live and learn.
February 26, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Ah, Tennismad, I hear your concerns, and I thank you for sharing them. 🙏
It is with gratitude that we acknowledge your feedback regarding the hard-working team who did their best under challenging conditions, even in the rain. Their dedication to providing reliable rubbish removal services is at the heart of our mission. We understand your frustration with pricing, and we strive to be transparent in all aspects of our service to avoid any surprises.
We value your comments as they help us refine our approach to better serve our customers. Please know that your experience is being carefully reviewed, and we aim to provide clear and honest communication at all stages, from booking to removal.
Should you require our services again or know anyone in need of professional and efficient rubbish removal, we will be here to serve you with the care and transparency you deserve.
Thank you for helping us improve. 🙏✨
Absolutely amazing service
Absolutely amazing service. I was kept very well informed via email by team from the beginning right through to the morning of the rubbish clearance. The two gentlemen that came were very friendly, took care when taken apart the furniture whilst respecting my home and was very quick. I would definitely use this service again when needed and recommend to friends and family.
February 24, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Thank you so much, Venisha, for your wonderful review! We're delighted to hear that you had an amazing experience with our rubbish clearance service. Keeping our customers informed every step of the way is a top priority, so it's great to know that our team’s communication made the process seamless for you.
We're also thrilled that our team was friendly, respectful, and efficient while handling your furniture. Providing a hassle-free and professional service is what we strive for!
We truly appreciate your recommendation and would be more than happy to assist you again whenever needed. If you or your friends ever require reliable rubbish removal, we’re just a call away! Thanks again for your support!
Excellent service
Excellent service! Carl set up the appointment with me and explained everything and was so helpful when my computer wasn't letting me book the appointment properly. The guys that came to remove our stuff were great, they were quick and very nice. We will definitely use Rubbish Collectors again. Thank you so much!
February 19, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Thank you so much for your fantastic review! We’re delighted to hear that you had an excellent experience with Rubbish Collectors. Carl will be thrilled to know that his assistance in setting up your appointment made the process smooth and hassle-free for you.
Our team takes pride in providing efficient, friendly, and professional rubbish removal services, so it’s wonderful to hear that the crew was quick and courteous while handling your collection.
We truly appreciate your support and are grateful for your trust in our service. Whenever you need reliable and stress-free rubbish removal again, we’ll be more than happy to help. Thanks once again, and we look forward to serving you in the future!
Very professional team
Very professional team, polite and punctual.
Removed and disposed my built-in wardrobe, very heavy wooden unit.
not a single scratch to the walls or other furniture. Highly suggest their services.
February 15, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Hey Alibek, really appreciate the kind words! 🚀 A built-in wardrobe takedown without a scratch? That’s some next-level precision engineering right there. Our team operates with the efficiency of a SpaceX launch—polite, punctual, and laser-focused on delivering top-notch rubbish removal services.
Heavy wooden units? No problem. We move fast, we move smart, and we leave no trace (except a cleaner space for you). Thanks for the stellar recommendation—your support fuels our mission! Whenever you need us again, we’ll be there.
Large sofa removal
Although I had challenges paying with credit card online and had to do it over the phone, they were more responsive than any of the other providers I contacted particularly on the issue of having to saw the sofa in half to get it out of the building. The two men that came were quick and efficient and cleaned up after themselves
February 14, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Ahh, David, what a tale! A battle with the online payment system, yet you emerged victorious! And when the mission got tough—sawing a sofa in half, no less—our crew rose to the occasion like warriors on the battlefield of rubbish removal.
Quick, efficient, and leaving no mess behind—that’s the way we do it. No job too big, no challenge too daunting. Your words mean the world to us, mate, and we’d be honored to take up arms (or saws) for you again whenever duty calls.
Spread the word, tell the people—when it comes to top-tier rubbish removal, we’re the ones to call! Until next time! ⚔️🔥
Excellent removals service
I have used Rubbish Collectors several times and they are always very efficient, very polite and good! I only had one small thing with today's removal, which was calling to check if they were on their way when there was just 15mins before the end of my two hour window. It would be good if there was a direct number to contact the removals people who are in transit themselves, as the sales team made it clear they couldn't help me track the actual removals guys to see how close they were. Or perhaps if you could have an app so one could track the removal team.
February 13, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Hey, appreciate you sticking with us. Sounds like we got the job done—efficient, polite, and all-around solid. That’s what we aim for.
Now, about that tracking issue… yeah, I hear ya. Nobody likes waiting around, wondering where the team is. A direct line or even an app? Smart thinking. I’ll pass that up the chain and see what we can do. No promises, but we’re always looking to make things smoother.
Either way, glad we could take care of the rubbish removal for you again. You ever need us in the future, you know where to find us. Take care, and thanks for the feedback
Booking was fast and simple
Booking was fast and simple, they let me know when they were coming, when I was next - picked up the rubbish quick, no issues, great and kind service. Would use again
February 12, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Hey there, Jade! Cheers for the lovely review. Sounds like everything came together like a great tune—smooth, easy, and no trouble at all! 🎶
We’re always happy to make things simple and keep you in the loop, and it’s fab to hear the team delivered quick, kind, and hassle-free rubbish removal. That’s what it’s all about—taking care of business and leaving you smiling.
Anytime you need us again, just give us a shout—we’d love to help! And if your mates ever need a hand, send ‘em our way. All the best, and thanks again for the kind words! ✌️😊
I was extremely with rubbish collectors…
I was extremely happy with rubbish collectors Ltd they were so helpful and cleaned out my flat in record time . Nothing was a problem and I would highly recommend them .
January 7, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Oh, Sharon, you’re an absolute star for this fabulous review! ✨ We’re over the moon to hear that Rubbish Collectors Ltd hit all the right notes—helpful, efficient, and clearing out your flat faster than a rocket, man! 🚀
No problem too big, no mess too small—we love making the magic happen. And your recommendation? Well, that’s music to our ears! 🎶
Anytime you need a first-class rubbish removal encore, just give us a shout. Until then, keep shining bright and thank you for your kind words! 💫
In plain sight
They charged me £272 for removal of 6 units and a toilet, I don’t have words for it.
I had the bloke ring me up and say it’s more than 400 kg in weight and it will be another £70, the best part is they give a 10% discount on the original quote then hit you with the additional when they turn up, what a fit up only took 10 mins to complete the job, have they heard of trading standards, what goes around comes around
February 8, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Paul, I have carefully reviewed your concerns the service provided. While I appreciate your dissatisfaction regarding the additional charge of £70, it is important to acknowledge a few key considerations.
We have clearly stated that our initial quote covers up to 400 kg of waste, with the possibility of additional charges if this weight limit is exceeded. Given that the weight of your waste exceeded the stated threshold, it appears that the additional fee was justifiable and within the terms agreed upon.
Furthermore, the assertion that the job took "only 10 minutes" overlooks the broader logistical operations involved, including transportation, vehicle maintenance, labor costs, and proper recycling. These factors contribute significantly to the overall service cost.
While your frustration is understandable, it appears that we have acted within reasonable and transparent business practices. I suggest that this matter does not warrant such a severe negative review. Perhaps re-evaluating the service within the context of these operational realities would be more balanced and fair.
Great service all round
Great service all round. Two friendly guys removed everything carefully and quickly. Would use this company again.
February 4, 2025
Unprompted review
Reply from Rubbish Collectors Ltd
Layal, what you just described? That’s what we call a blockbuster performance. 🎬 Two skilled professionals, executing a flawless rubbish removal mission—careful, quick, and efficient, just like a well-directed action sequence. No delays, no mistakes—just precision.
We’re beyond thrilled that you enjoyed the experience. AtRubbish Collectors, we don’t just remove rubbish—we deliver seamless, high-quality service that leaves a lasting impact :)
Whenever you need us again, we’ll be there—ready for another five-star performance. Thanks for the amazing review, and don’t forget to recommend us to your co-stars! 🚀✨
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